Belk
Belk Technographics
Belk Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Belk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11200 Belk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Belk has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2012, Sterling Background Check for BackGround Screening in 2018, MRI Software AMTDirect Lease Accounting for Lease Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Belk is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Belk revenues, which have grown to $4.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Belk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Belk Tech Stack and Enterprise Applications
Belk ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2012 | 2013 |
Belk in 2012 selected and began deploying Oracle E-Business Suite to replace a legacy ERP for core financial operations. The implementation concentrated on ERP Financial modules—General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets and Oracle E-Business Tax—and extended to supply chain modules including Purchasing, Inventory and Order Management. Project work established enterprise configuration (Business Group, HR Organization, Operating Units, Inventory Organization, Legal Entity, Calendar and Ledger) and defined Accounting Flexfields for the ledger and sub-ledgers. Data conversion and cutover used Web ADI and Data Loader to upload supplier, customer and employee master data plus trial balance and opening balances. Functional documentation, end-user training, and ongoing support for financial, supply chain and HRMS/OPM issues were part of the deployment scope, indicating coverage across head‑office and factory/site operations.
|
 |
|
|
Expense Management | ERP |
|
2013 | 2013 |
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP |
|
2018 | 2018 |
|
Belk HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2018 | 2018 |
In 2018, Belk implemented Sterling Background Check to operationalize BackGround Screening for store-level hiring, with explicit use for Key Holder and Customer Service Lead roles. The implementation was applied at store hiring touchpoints including ShopsRiver Crossing Belk in Macon, GA, and was tied directly to role requirements that include Service Excellence Leadership training and the ability to open and close stores.
Sterling Background Check was configured to serve as the comprehensive screening gate for non-exempt Key Holder and CSL candidates, aligning screening outcomes with hiring permissions. Functional capabilities emphasized in the implementation included identity verification, criminal background screening, and employment history verification as part of standard pre-employment vetting, and the Sterling Background Check application was embedded into the candidate acceptance flow prior to onboarding.
Operationally the deployment supported store operations and HR talent acquisition workflows, impacting store managers, assistant store managers, and HR teams responsible for staffing and shift coverage. The screening requirement was enforced as a condition of hire for positions that report to STM, OTM, or Store Manager, ensuring that results were available to store leadership before authorizing customer-facing or store-opening responsibilities.
Governance and process controls were structured around role-based gating, with background clearance required alongside completion of Service Excellence Leadership training for Key Holder and CSL appointments. The Sterling Background Check implementation therefore connected hiring policies, store leadership authorization, and onboarding sequencing to standardize candidate eligibility for critical store operational functions.
|
|
|
|
|
Benefits Administration | HCM |
|
2018 | 2018 |
|
|
|
|
|
Candidate Relationship Management | HCM |
|
2016 | 2016 |
|
|
|
|
|
Compensation Management | HCM |
|
2018 | 2018 |
|
|
|
|
|
Core HR | HCM |
|
2018 | 2018 |
|
|
|
|
|
HR Compliance | HCM |
|
2015 | 2015 |
|
|
|
|
|
Learning and Development | HCM |
|
2018 | 2018 |
|
|
|
|
|
Onboarding | HCM |
|
2018 | 2018 |
|
|
|
|
|
Payroll | HCM |
|
2018 | 2018 |
|
|
|
|
|
Recruiting Chatbot | HCM |
|
2018 | 2018 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2018 | 2018 |
|
|
|
|
|
Talent Management | HCM |
|
2018 | 2018 |
|
|
|
|
|
Time and Attendance | HCM |
|
2018 | 2018 |
|
Belk ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MRI Software | Legacy | MRI Software AMTDirect Lease Accounting | Lease Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Belk deployed MRI Software AMTDirect Lease Accounting to centralize Lease Management across its corporate finance and real estate functions. The engagement aligns with MRI Software’s broader client additions that year, where AMTDirect Lease Accounting was adopted by multiple large organizations in retail and healthcare as publicly announced.
The implementation focused on core lease accounting and administration modules common to Lease Management systems, including a centralized lease repository, lease abstraction workflows, automated lease amortization and rent schedules, and standardized lease reporting for accounting consumption. MRI Software AMTDirect Lease Accounting was configured to manage lease lifecycles, produce recurring amortization schedules, and generate audit-ready documentation to support accounting close processes.
Operational ownership centered on corporate accounting, lease administration, and real estate teams, with process changes to centralize lease master data and formalize approval and review checkpoints for lease events. Governance emphasized consistent lease classification and scheduled reporting cadence, enabling finance stakeholders to consume standardized journal entries and amortization outputs from MRI Software AMTDirect Lease Accounting for downstream accounting processes.
|
|
|
|
|
Legal Practice Management | ERP Services and Operations |
|
2020 | 2020 |
|
|
|
|
|
Retail Management | ERP Services and Operations |
|
2010 | 2011 |
|
|
|
|
|
Retail Management | ERP Services and Operations |
|
2010 | 2011 |
|
Belk Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2016 | 2018 |
|
Belk Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Belk Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Asset Management | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Enterprise Content Management | Content Management |
|
2020 | 2020 |
|
Belk eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2017 | 2017 |
|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
eCommerce | eCommerce |
|
2022 | 2022 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2015 | 2015 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2017 | 2017 |
|
|
|
|
|
Shipping Management | eCommerce |
|
2015 | 2015 |
|
Belk CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2016 | 2016 |
|
Belk ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2015 | 2015 |
|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
IT Service Management | ITSM |
|
2023 | 2023 |
|
Belk Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2016 | 2016 |
|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2016 | 2016 |
|
Belk SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Incentive Compensation Management | SPM |
|
2018 | 2018 |
|
|
|
|
|
Sales Performance Management | SPM |
|
2017 | 2017 |
|
Belk PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Test Automation Platform | PaaS |
|
2021 | 2021 |
|
Belk IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Digital Workspace | IaaS |
|
2016 | 2016 |
|
Belk CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Security (AppSec) | CyberSecurity |
|
2024 | 2024 |
|
|
|
|
|
Cloud Access Security Brokers (CASB) | CyberSecurity |
|
2024 | 2024 |
|
IT Decision Makers and Key Stakeholders at Belk
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Chief Operating Officer | CXO | Finance | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
IT Director | Director | IT | |
|
|
|
VP Integrated Marketing | VP | Marketing | |
|
|
|
Senior Data Architect - Analytic and Business Intelligence | Manager | IT | |
|
|
|
Vice President of Financial Planning and Analysis | VP | Finance | |
|
|
|
Director of Accounting | Director | Finance | |
|
|
|
Manager of Expense Planning (FP&A) | Manager | Finance | |
|
|
|
Director of Accounting, Inventory and Accounts Payable | Director | Supply Chain | |
|
|
|
Manager, AP Support | Manager | Finance | |
|
|
|
Manager of AP Support | Manager | Finance | |
|
|
|
AP Manager | Manager | Finance | |
|
|
|
Accounting Manager | Manager | Finance | |
|
|
|
Accounting Manager | Manager | Finance | |
|
|
|
VP Strategic Sourcing and Supplier Diversity | VP | Procurement | |
|
|
|
EVP and Chief Information Officer | CXO | IT | |
|
|
|
Director of Supply Chain Engineering | Director | Supply Chain | |
|
|
|
Senior Vice President of Supply Chain | VP | Supply Chain | |
|
|
|
Sourcing Procurement Manager | Manager | Procurement | |
|
|
|
Director of Sourcing | Director | Procurement | |
|
|
|
Senior Vice President, Applications & Infrastructure | VP | IT | |
|
|
|
President, Chief Merchandising Officer | CXO | Finance | |
|
|
|
IT Director for Merchandising & Marketing systems | Director | Marketing | |
|
|
|
Senior Director, IT Enterprise Services | Director | IT | |
|
|
|
IT Director | Director | IT | |
|
|
|
Director, Talent Acquisition | Director | HR | |
|
|
|
Chief Human Resources Officer | CXO | HR | |
|
|
|
Senior Director, Talent and Learning | Director | HR | |
|
|
|
Senior Manager, Compensation Systems | Manager | IT | |
|
|
|
Senior Benefits Manager | Manager | HR | |
|
|
|
Vice President Human Resources | VP | HR | |
|
|
|
Group Vice President Total Rewards and HRSS | VP | HR | |
|
|
|
Chief Human Resources Officer | CXO | HR | |
|
|
|
Human Resources Manager | Manager | HR | |
|
|
|
Director of Distribution & Fulfillment | Director | Finance | |
|
|
|
Senior Vice President Supply Chain | VP | Supply Chain | |
|
|
|
Senior Director of Fulfilment | Director | Operations | |
|
|
|
Senior Delivery Manager, Supply Chain | Manager | Supply Chain | |
|
|
|
VP - Company Planning | VP | Operations | |
|
|
|
Director of Store Operations and Process, Store Operations | Director | Finance | |
|
|
|
Sales Team Manager | Manager | Sales | |
|
|
|
Retail Sales Manager | Manager | Sales | |
|
|
|
VP, Human Resources Business Partner | VP | HR | |
|
|
|
Group Vice President Human Resources | VP | HR | |
|
|
|
Director of Compensation | Director | HR | |
|
|
|
Sr Director IT Infrastructure and Operations | Director | IT | |
|
|
|
Chief Information Officer | CXO | IT | |
|
|
|
GVP- Legal Counsel | VP | Legal | |
|
Apps Being Evaluated by Belk Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Belk IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Belk digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Belk Technographics
Belk is a Retail organization based in United States,
with around 11200 employees and annual revenues of $4.00 billion.
Belk operates a diverse technology stack with applications such as
Oracle E-Business Suite, Sterling Background Check and MRI Software AMTDirect Lease Accounting,
covering areas like ERP Financial, BackGround Screening and Lease Management.
Belk has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Sterling Talent Solutions and MRI Software.
Belk recently adopted applications including
Reco App Discovery in 2024, Reco Posture Management in 2024 and Freshservice in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Belk’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Belk’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Belk technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.