Naperville, 60563-3602, IL,
United States
Belson Outdoors Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Belson Outdoors and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 32 Belson Outdoors employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Belson Outdoors has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2018, Slack Connect for Collaboration in 2022, GleanView CRM for CRM in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Belson Outdoors is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Salesforce , GleanView or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Belson Outdoors revenues, which have grown to $4.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Belson Outdoors intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GleanView | Legacy | GleanView CRM | CRM | CRM | n/a | 2019 | 2019 |
In 2019, Belson Outdoors implemented GleanView CRM, deploying the GleanView CRM instance to capture and manage customer and prospect activity through its corporate website. The implementation is anchored on the CRM category, with primary use cases centered on web lead capture, contact record creation, and centralized customer data management accessible to sales and service staff.
The deployment emphasizes standard CRM functional modules, including contact and account management, lead intake from website forms, pipeline or opportunity tracking, and basic activity logging to support quoting and follow up workflows. Configuration appears proportionate to a 32 person manufacturing organization, focusing on streamlined record structures, user roles for sales and service, and automated handoffs from web inquiries to assigned account owners.
Operational coverage is primarily the sales and customer support functions with the GleanView CRM instance embedded on the public site for form capture and inquiry routing. Governance and rollout details indicate internal ownership of user administration, role based access to customer records, and a site based integration point for inbound lead data, which supports end to end prospect to customer workflow within the CRM.
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Tag Management | CRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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