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Bendix Technographics
Bendix Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bendix and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4400 Bendix employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bendix has purchased the following applications: Slack Connect for Collaboration in 2022, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2022, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bendix is running and its propensity to invest more and deepen its relationship with Salesforce , Atlassian , TeamViewer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bendix revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bendix intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bendix Tech Stack and Enterprise Applications
Bendix Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Bendix implemented Slack Connect. Bendix implemented Slack Connect as a Collaboration application to extend channel-based messaging and external-facing conversations, and the implementation is observable on the Bendix public website where Slack links appear to enable partner and customer engagement.
The deployment aligns with a cloud-native, SaaS channel architecture typical of Slack Connect, emphasizing external organization channels and secure message exchange. Functional capabilities implemented include shared channels for cross-company collaboration, direct messaging across external partners, file sharing, and connective workflows to support engineering and supply chain communications, with governance oriented around channel provisioning, external access controls, and administrative policy enforcement.
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Bendix CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2022 | 2022 |
In 2022, Bendix implemented Salesforce Sales Cloud to address its Sales Automation,CRM,Sales Engagement requirements and to instrument customer interactions directly on its public website. The deployment focused on using Salesforce Sales Cloud on their website to capture inbound interest and route records into the commercial CRM environment for follow up by sales teams.
Configuration emphasized standard sales CRM capabilities, including lead capture and qualification, account and contact management, opportunity and pipeline management, activity and task orchestration, and sales engagement sequencing. Salesforce Sales Cloud was configured to provide a consistent sales data model and shared opportunity stages to support repeatable sales workflows across the organization.
The implementation integrated web-based lead intake with CRM routing, enabling website form submissions and inbound inquiries to be created as leads and assigned to regional sellers and commercial operations. Operational scope centered on the Bendix sales organization in the United States, aligning website-sourced leads with field and inside sales workflows.
Governance work focused on standardizing CRM processes, defining user roles and permissions, and establishing pipeline management rules and data hygiene practices to support sales process adoption. The narrative centers on Bendix, Salesforce Sales Cloud, and the Sales Automation,CRM,Sales Engagement relationship, describing a web-integrated sales CRM implementation designed to unify inbound digital touchpoints with sales execution.
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Bendix ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, Bendix deployed Atlassian Jira Service Desk. The Atlassian Jira Service Desk implementation is exposed on Bendix's corporate website and functions as a customer facing IT Service Management portal for ticket intake and case tracking. Deployment concentrated on a web portal that provides request submission forms, knowledge base access, and public facing status tracking for service interactions.
Configuration emphasizes standard IT Service Management workflows, including incident logging, service request handling, SLA driven routing, automated ticket assignment, and structured triage and escalation workflows. Governance was implemented around centralized ticket ownership, approval steps, and documented resolution paths to align external inquiry handling with internal service processes. The Atlassian Jira Service Desk application name is present on the site and serves as the visible IT Service Management touchpoint for external customers.
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Bendix PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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3D Modeling, Computer-Aided Design (CAD), 2D/3D Simulation | PLM and Engineering |
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2015 | 2015 |
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Computer-Aided Design (CAD) | PLM and Engineering |
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2015 | 2015 |
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Computer-Aided Design (CAD) | PLM and Engineering |
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2015 | 2015 |
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Product Lifecycle Management | PLM and Engineering |
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2015 | 2015 |
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Product Lifecycle Management | PLM and Engineering |
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2016 | 2016 |
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Bendix IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Bendix
Apps Being Evaluated by Bendix Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-11-13 | Bendix | Evaluated | PTC | PTC Windchill | Product Lifecycle Management | PLM and Engineering |