Loughborough, LE12 7LW,
United Kingdom
Better-It Technographics
Better-It Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Better-It and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6 Better-It employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Better-It has purchased the following applications: Hubspot CRM for CRM in 2022, SMTP2GO for Transactional Email in 2018, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Better-It is running and its propensity to invest more and deepen its relationship with HubSpot , Contentsquare , SimpleSat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Better-It revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Better-It intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Better-It Tech Stack and Enterprise Applications
Better-It CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022, Better-It deployed Hubspot CRM on its website. The implementation uses Hubspot's cloud SaaS CRM to capture leads and centralize contact records originating from web forms and site interactions. This deployment is the primary customer data and engagement layer for the six person United Kingdom professional services firm.
Hubspot CRM was configured to provide core CRM capabilities including contact management, web form lead capture, simple deal pipeline tracking, email activity logging, and basic contact segmentation and lists. The configuration emphasizes front office workflows for lead capture to qualification, and uses Hubspot CRM automation features consistent with CRM category practices to reduce manual data entry.
Operational coverage is focused on client facing functions such as sales and customer engagement, with user seats provisioned to internal staff and administrative controls applied in the Hubspot CRM interface. Governance is managed through platform user roles and form based intake workflows hosted on the Better-It website, enabling centralized customer records and consistent interaction logging across the small team.
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Better-It PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SMTP2GO | Legacy | SMTP2GO | Transactional Email | PaaS | n/a | 2018 | 2018 |
In 2018, Better-It implemented SMTP2GO as its Transactional Email provider for its website. The deployment centralizes outbound mail for site contact forms and administrative notifications, routing messages through SMTP2GO's SMTP relay and API endpoints. The implementation supports core Transactional Email workflows such as delivery monitoring and authentication setup including SPF and DKIM for message validation.
Configuration is lightweight and proportional for a six person professional services firm, with SMTP credentials embedded in the website mail configuration and API keys applied for server side sends. Operational ownership rests with the IT function and site administrators, aligning the application with business functions of customer communications and service notifications. Better-It uses SMTP2GO to centralize transactional email from its website and to manage delivery and reporting through the SMTP2GO platform.
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Better-It IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, Better-It implemented Microsoft Azure Cloud Services to host its customer-facing website and provide core hosting infrastructure. Microsoft Azure Cloud Services is being used in the Application Hosting and Computing Services category to deliver web hosting, application compute and object storage for the company website and basic IT workloads.
The deployment is focused on website infrastructure for a six person Professional Services firm, and configuration likely centers on platform and infrastructure capabilities common to Application Hosting and Computing Services such as managed compute instances, scalable storage, and platform services for web content delivery. Operational ownership is internal to the small Better-It team, with Azure provisioning and configuration supporting the business functions of web presence, client engagement tooling, and ongoing site availability and maintenance.
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Better-It CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Better-It
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Apps Being Evaluated by Better-It Executives
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