Bournemouth, BH2 5BH,
United Kingdom
BH Live Technographics
BH Live Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BH Live and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 477 BH Live employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BH Live has purchased the following applications: Talent Funnel ATS for Applicant Tracking System in 2024, Microsoft 365 for Collaboration in 2015, Tessitura CRM for CRM in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BH Live is running and its propensity to invest more and deepen its relationship with Talent Funnel , Microsoft , Tessitura or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BH Live revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BH Live intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BH Live Tech Stack and Enterprise Applications
BH Live HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Talent Funnel | Legacy | Talent Funnel ATS | Applicant Tracking System | HCM | n/a | 2024 | 2024 |
In 2024, BH Live implemented Talent Funnel ATS, deploying the Talent Funnel ATS Applicant Tracking System to centralize recruiting for its mission of getting more people active and enjoying great events. The implementation covers BH Live's HR and hiring manager workflows across its UK sites, establishing a single system of record for candidate intake and selection.
The deployment focused on core Applicant Tracking System functionality, including configurable job requisitions, application intake and tracking, interview scheduling, candidate communications, and career site integration. Configuration emphasized workflow automation for candidate routing and status updates, and templates for role descriptions and communications to standardize hiring processes.
Operational coverage includes HR teams and hiring managers at BH Live, with the Talent Funnel ATS integrated into BH Live career pages and application forms to ensure consistent candidate experience from sourcing through offer stages. The implementation used role based access and configurable approval flows to align hiring approvals with existing HR governance and to provide hiring managers with a consolidated view of applicant pipelines.
Governance and rollout were collaborative, with Talent Funnel working with the BH Live team to shape the candidate experience and recruitment workflows. Per Talent Funnel announcements, the stated objectives were to create a standout candidate experience and to streamline BH Live’s hiring processes to help them hire people who support their organizational mission.
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BH Live Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, BH Live deployed Microsoft 365 to provide Collaboration capabilities across the organization. Microsoft 365 is referenced on BH Live's public website, indicating cloud-hosted tenant services were adopted to support internal collaboration and content workflows.
The implementation centers on Microsoft 365 Collaboration functionality, leveraging core modules such as Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for personal file storage, and Microsoft Teams for real-time communication and meetings. Governance is organized around tenant administration, user provisioning, and site-level content governance to align collaboration controls with venue operations and internal communications, with configuration focused on securing accounts and enabling document collaboration for staff.
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BH Live CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tessitura | Legacy | Tessitura CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021, BH Live implemented Tessitura CRM, deploying Tessitura CRM as its CRM to support online ticketing and customer engagement on bhlive.org.uk. The implementation centers on web-integrated CRM workflows that embed Tessitura CRM into the public website to capture customer profiles, authorise transactions, and maintain membership and fundraising records. Core CRM modules were configured to manage contact and account profiles, sales and ticketing transaction processing, membership administration, and marketing automation consistent with CRM category capabilities.
Architecturally the deployment emphasizes web-to-CRM integration, using embedded site-driven forms and transaction flows to synchronize web commerce and customer records into Tessitura CRM. Operational coverage focuses on box office, marketing, membership and fundraising teams across BH Live venues in the United Kingdom, with centralized CRM administration and role-based access controlling data stewardship and campaign workflows. Governance practices center on centralized profile management and data hygiene to support segmentation, CRM-driven communications, and online account self-service through the website.
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Marketing Automation | CRM |
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2019 | 2019 |
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BH Live ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2019 | 2019 |
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BH Live IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at BH Live
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by BH Live Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-07 | BH Live | Evaluated | ServiceNow | ServiceNow ITSM | IT Service Management | ITSM |
| 2024-06-12 | BH Live | Evaluated | Harri | Harri ATS | Applicant Tracking System | HCM |