London, EC4A 1AZ,
United Kingdom
Big Society Capital Technographics
Big Society Capital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Big Society Capital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45 Big Society Capital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Big Society Capital has purchased the following applications: Tableau for Analytics and BI in 2022, Slack Connect for Collaboration in 2022, Hotjar for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Big Society Capital is running and its propensity to invest more and deepen its relationship with Tableau Software , Salesforce , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Big Society Capital revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Big Society Capital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Big Society Capital Tech Stack and Enterprise Applications
Big Society Capital Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
In 2022, Big Society Capital implemented Tableau to publish interactive analytics and visualizations directly on its public website, using Tableau to support its external reporting needs. This deployment leverages Tableau as an Analytics and BI application to deliver interactive dashboards and web-embedded visualizations for stakeholder-facing communications and reporting.
The implementation emphasizes centralized dashboard creation and a content publishing workflow that routes visualizations to the website, with configuration for interactive filtering, drill-down exploration, and scheduled data refresh patterns consistent with Analytics and BI best practices. Operational coverage is aligned to the organization level of Big Society Capital, supporting communications and stakeholder engagement through web-embedded Tableau visualizations, while governance centers on controlled publishing and dataset provenance to maintain consistent external reporting.
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Big Society Capital Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Big Society Capital deployed Slack Connect as part of a Collaboration implementation. The deployment covers the 45 person UK headquartered financial services organisation and includes using Slack on their website to provide an external engagement entry point for partners, investees, and other stakeholders.
The implementation centers on Slack Connect workspace provisioning, channel based collaboration, direct messaging, guest user management, and file sharing capabilities provided by Slack Connect. Administrative configuration and governance focus on user and guest lifecycle controls, access permissions, and message retention settings to meet financial services operational requirements, and the deployment is structured to centralize partner conversations and external collaboration through the Slack Connect workspace.
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Big Society Capital CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, Big Society Capital deployed Hotjar on its website as an entry in its Customer Experience tooling. The implementation was scoped to the corporate site hosted in the United Kingdom, targeting digital engagement and visitor behavior capture for marketing and product stakeholders.
The deployment used Hotjar's client side instrumentation model, embedding the Hotjar tracking script across site pages to collect qualitative web analytics. Functional capabilities aligned with Customer Experience expectations include session replay, heatmap visualization, conversion funnel analysis, and on page feedback collection, which inform UX and content decisions.
Operational coverage focused on the public website and associated digital touch points, with outputs consumed by the marketing and digital product teams to prioritize usability and content adjustments. Configuration centered on per page sampling and feedback widget placement, following standard Hotjar setup patterns for site level analytics.
Governance considerations emphasized privacy configuration and consent controls to align data capture with United Kingdom data protection expectations, ensuring behavioral capture settings and feedback forms respected visitor opt in preferences. The narrative centers on Hotjar as a web centric Customer Experience instrument embedded to supply qualitative insight into site visitor interactions.
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Big Society Capital PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2012 | 2012 |
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Big Society Capital IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Big Society Capital CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Big Society Capital
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Big Society Capital Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-06-24 | Big Society Capital | Evaluated | Wolters Kluwer | Wolters Kluwer Twinfield | ERP Financial | ERP |