Columbia, 21046, MD,
United States
BigBear.ai Holdings, Inc. Technographics
BigBear.ai Holdings, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BigBear.ai Holdings, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 665 BigBear.ai Holdings, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BigBear.ai Holdings, Inc. has purchased the following applications: Microsoft 365 for Collaboration in 2021, Zoominfo Platform for Account Based Marketing in 2022, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BigBear.ai Holdings, Inc. is running and its propensity to invest more and deepen its relationship with Microsoft , Zoominfo , Artsai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BigBear.ai Holdings, Inc. revenues, which have grown to $146.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BigBear.ai Holdings, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BigBear.ai Holdings, Inc. Tech Stack and Enterprise Applications
BigBear.ai Holdings, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, BigBear.ai Holdings, Inc. implemented Microsoft 365 as its Collaboration platform. The deployment is evident on the company website and is positioned to support both public-facing and internal collaboration needs, providing unified communications, email and calendaring, cloud file services, and document co-authoring.
The Microsoft 365 implementation centers on Microsoft Teams, SharePoint Online, OneDrive for Business and Exchange Online, with Azure Active Directory supplying tenant identity and access management. Governance is described at the tenant level with controls for document management, access policies and role based permissions to support corporate and client facing teams. Microsoft 365 is used to deliver content management, real time collaboration and secure file sharing across BigBear.ai business functions and is surfaced as part of the company web presence.
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BigBear.ai Holdings, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2022 | 2022 |
In 2022 BigBear.ai Holdings, Inc. deployed Zoominfo Platform on their website to support Account Based Marketing. The implementation positions Zoominfo Platform as the primary Account Based Marketing application used to improve account identification and inbound qualification tied to web activity, supporting marketing and demand generation functions across the organization.
Configuration concentrated on website instrumentation and audience qualification, leveraging standard Account Based Marketing capabilities such as contact and account enrichment, intent signal consumption, and targeted list building to surface prioritized prospects. Data capture and enrichment workflows were configured to feed segmented audiences into marketing and sales processes, with segmentation logic applied to prioritize outreach and campaign targeting.
Operational coverage includes marketing, demand generation, and sales development teams across the United States, with the deployment layer focused on the corporate website. Governance and process changes emphasized data hygiene, consent management, and campaign segmentation rules to support campaign orchestration and consistent lead routing across internal workflows.
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Marketing Automation | CRM |
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2022 | 2022 |
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BigBear.ai Holdings, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021 BigBear.ai Holdings, Inc. deployed Atlassian Jira Service Desk for IT Service Management as a customer facing support channel integrated into its public website. The deployment exposes a service portal and ticket submission forms designed to capture external customer requests and internal IT incidents, aligning intake with IT Service Management workflows. Atlassian Jira Service Desk is used to surface request types and route issues into support queues for resolution by the internal support organization.
The implementation leverages standard Atlassian Jira Service Desk capabilities such as request management, incident tracking, service catalog organization, SLA enforcement and queue based assignment with automated routing and escalation rules. Operational coverage centers on IT and customer support functions, with governance modeled around request types, defined SLAs and queue workflows to standardize triage and handoff. BigBear.ai Holdings, Inc. uses Atlassian Jira Service Desk for IT Service Management to manage ticket lifecycle and provide a consistent web based entry point for support interactions.
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BigBear.ai Holdings, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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BigBear.ai Holdings, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at BigBear.ai Holdings, Inc.
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Apps Being Evaluated by BigBear.ai Holdings, Inc. Executives
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