Birmingham City Council
The Council House, Victoria Square,
Birmingham, B1 1BB,
United Kingdom
Birmingham, B1 1BB,
United Kingdom
44 12 1303-1111
Government
Birmingham City Council Technographics
Birmingham City Council Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Birmingham City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9882 Birmingham City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Birmingham City Council has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2021, Oracle Cloud HCM for Core HR in 2019, Microsoft Power BI for Analytics and BI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Birmingham City Council is running and its propensity to invest more and deepen its relationship with Oracle , Ipsos , Edenred or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Birmingham City Council revenues, which have grown to $2.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Birmingham City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Birmingham City Council Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | Socitm Advisory | 2021 | 2022 |
In 2021, Birmingham City Council implemented Oracle Cloud ERP to centralize municipal financial operations. The deployment targeted the ERP Financial category and consolidated core accounting and treasury activities into Oracle Cloud ERP for the council and affiliated bodies including Birmingham Children's Trust.
Configuration emphasized core finance modules common to ERP Financial deployments, including general ledger, accounts payable, accounts receivable, procurement invoicing, budgeting and fixed assets, alongside financial reporting and period close orchestration. Workstreams aligned chart of accounts rationalization, automated approval workflows and role based access controls to support statutory reporting and auditability.
Integration work focused on connecting Oracle Cloud ERP with existing public sector operational systems, including payroll, council tax and benefits feeds, supplier portals and operational case management systems, using transactional interfaces and data warehouses for consolidated reporting. The architecture used cloud hosted ERP as the authoritative financial ledger, with integration patterns for batch and real time transactional synchronization where required.
Socitm Advisory provided program delivery and public sector governance support during the transition, applying sector specific methodologies, tooling and programme management between 2021 and 2023. Governance changes included centralized finance process owners, defined approval workflows and staged rollouts across finance and corporate services to align operational controls with Oracle Cloud ERP.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Birmingham City Council began a program to deploy Oracle Cloud HCM as its Core HR solution. The initiative was part of a broader business-case development and selection of a cloud-hosted Oracle ERP solution for Finance, HR and Procurement, with work initiated in April 2019 and ongoing planning and design activity to present.
Implementation planning emphasized standardized processes, the wide adoption of employee self-service and data optimisation to improve workforce records and HR transaction efficiency. Oracle Cloud HCM was configured to support core HR functions aligned to the Council's public-sector requirements, with a focus on role-based access, self-service workflows and structured master data to reduce transactional load on central HR.
The Oracle Cloud HCM deployment was positioned inside an Oracle ERP footprint connecting HR capability with Finance and Procurement modules to enable shared master data and aligned reporting. The program targeted council-wide operational coverage across departments within Europe’s largest public-sector authority, actively engaging business budget-holders, Finance business-partner teams and the wider Finance team in design and acceptance.
Governance and change work included designing and winning support for an accountabilities framework for business budget-holders, Finance business-partner teams and Finance operations, and producing a plain-English intranet-enabled My Finance guide for non-Finance staff. The change-program content and data optimisation work were explicitly framed to leverage ERP capability as a foundation for Finance performance development and a stated vision to enable the Council to achieve a higher CIPFA star-award rating.
|
|
|
|
|
Employee Engagement | HCM |
|
2006 | 2006 |
|
|
|
|
|
Employee Recognition and Rewards Management | HCM |
|
2020 | 2020 |
|
|
|
|
|
Payroll | HCM |
|
2021 | 2021 |
|
|
|
|
|
Time and Attendance | HCM |
|
2019 | 2019 |
|
|
|
|
|
Time and Attendance | HCM |
|
2021 | 2021 |
|
|
|
|
|
Workforce Scheduling | HCM |
|
2008 | 2008 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
In 2022, Birmingham City Council deployed Microsoft Power BI to establish a City Observatory as part of its Analytics and BI capability. The initiative centralizes curated datasets and public-facing interactive dashboards to increase transparency and drive evidence-based collaboration on cost-of-living pressures, climate action, and inclusive growth.
The implementation includes a City Outcome Indicators dashboard, a Census Dashboard and a Financial Resilience dashboard that present status, direction of travel and national comparison across health, employment, education, housing, infrastructure and climate metrics. Microsoft Power BI was configured to support interactive visualizations, layered maps, time series comparison and benchmarking workflows, with dashboards designed to surface a single version of the truth for contested measures such as unemployment and educational outcomes.
Integrations explicitly implemented include Experian Mosaic data within the financial resilience analysis, alongside Census datasets and planned publication of organisational performance metrics. Operational coverage is city-wide across Birmingham’s 69 wards and the Observatory is positioned for use by council departments and external partners including the NHS, the Department for Work and Pensions, the voluntary sector and private organisations. A dedicated team was created to manage the Observatory and curate datasets and dashboards.
Governance measures under development include a data charter to formalise privacy and data safety principles and rules for data sharing and reuse. The council intends the Microsoft Power BI City Observatory to publish analyses openly for scrutiny, to support geographically targeted outreach for benefits and warm spaces, to inform operational and policy decisions, and to enable partner organisations to combine datasets and generate new insights.
|
|
|
|
|
Data Warehouse | Analytics and BI |
|
2014 | 2014 |
|
|
|
|
|
Process Mining | Analytics and BI |
|
2018 | 2018 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
PBX, VoiP and Phone Systems | Collaboration |
|
2016 | 2016 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Asset Management | Content Management |
|
2019 | 2019 |
|
|
|
|
|
Document Management | Content Management |
|
2006 | 2006 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Supply Chain Management | SCM |
|
2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Center | CRM |
|
2018 | 2018 |
|
|
|
|
|
CRM | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2019 | 2019 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
API Management, iPaaS (Integration Platform as a Service) | PaaS |
|
2019 | 2019 |
|
|
|
|
|
Apps Development | PaaS |
|
2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
DDoS Protection | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Birmingham City Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Birmingham City Council Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Birmingham City Council Technographics
Birmingham City Council is a Government organization based in United Kingdom,
with around 9882 employees and annual revenues of $2.50 billion.
Birmingham City Council operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and Microsoft Power BI,
covering areas like ERP Financial, Core HR and Analytics and BI.
Birmingham City Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Microsoft.
Birmingham City Council recently adopted applications including
Microsoft Power BI in 2022, Oracle Cloud ERP in 2021 and Oracle Cloud HCM Payroll in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Birmingham City Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Birmingham City Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Birmingham City Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.