Erie, 16508, PA,
United States
Bliley Technologies Technographics
Bliley Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bliley Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Bliley Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bliley Technologies has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2016, BrightInfo for Content Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bliley Technologies is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , BrightInfo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bliley Technologies revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bliley Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bliley Technologies Tech Stack and Enterprise Applications
Bliley Technologies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Bliley Technologies deployed Hubspot Live Chat on its public website. The implementation is categorized as Chatbots and Conversational AI and was provisioned to support web-based customer engagement for the manufacturing company, focusing on inbound inquiries and initial lead capture for sales and support functions.
The deployment used Hubspot Live Chat features including an embedded live chat widget, real-time messaging, automated welcome messages, visitor identification and lead capture forms, chat transcript logging, and canned responses to standardize frontline interactions. Configuration and administration were performed through the vendor administration console, with conversation flows and routing rules defined to route qualified contacts to internal sales and support teams and to capture structured chat data for follow-up and operational visibility.
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Bliley Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Bliley Technologies implemented Microsoft 365 to provide Collaboration capabilities across the organization. Bliley Technologies implemented Microsoft 365 for Collaboration to support internal communications, enterprise email, and document management across administrative and production teams.
The deployment for the 100-employee United States manufacturer was configured using standard Microsoft 365 components, including Exchange Online for email, SharePoint Online for content and document management, and Microsoft Teams for real-time collaboration, reflecting a typical Collaboration application architecture. Identity and access were consolidated through Azure Active Directory based account management and centralized administration to govern user provisioning and access policies, and the Microsoft 365 presence is surfaced on the corporate website to support daily communication and document sharing workflows.
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Bliley Technologies Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BrightInfo | Legacy | BrightInfo | Content Management | Content Management | n/a | 2016 | 2016 |
In 2016, Bliley Technologies deployed BrightInfo on its public website to manage web content delivery and on-site engagement. Bliley Technologies implemented BrightInfo as a Content Management solution to support website content orchestration and marketing-driven content strategies.
The BrightInfo implementation was configured to deliver category-aligned Content Management capabilities, including content personalization and on-page recommendations, rule-based content targeting, and analytics instrumentation for editorial decision making. Configuration work emphasized content tagging, rule creation, and template-level content insertion consistent with website content workflows common to Content Management deployments.
Operationally the BrightInfo deployment is centered on the marketing and website operations teams, with governance focused on editorial workflows, content approval processes, and ongoing tuning using site analytics. BrightInfo therefore serves as the company website content engine, linking Bliley Technologies Content Management to marketing and customer engagement functions.
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Web Content Management | Content Management |
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2020 | 2020 |
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Bliley Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Bliley Technologies ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Bliley Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Bliley Technologies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Bliley Technologies
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Apps Being Evaluated by Bliley Technologies Executives
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