Mumbai, 400099,
India
Blue Dart Express Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Blue Dart Express and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12288 Blue Dart Express employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blue Dart Express has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Liferay Digital Experience Platform (DXP) for Web Content Management in 2018, Locus TrackIQ (Formerly MotionTrack) for Real-Time Transportation Visibility in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blue Dart Express is running and its propensity to invest more and deepen its relationship with Cisco Systems , Liferay , Locus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blue Dart Express revenues, which have grown to $591.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blue Dart Express intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Blue Dart Express deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The deployment places Cisco Webex Meetings on Blue Dart's customer facing website and establishes it as a primary conferencing channel for corporate collaboration across Blue Dart's India operations, supporting remote briefings, customer engagement, and partner sessions.
The implementation leverages core Audio Video and Web Conferencing capabilities including multi party video, screen sharing, meeting recording, and role based host controls, with Cisco Webex Meetings providing cloud hosted conferencing infrastructure. Governance and rollout emphasized standardized meeting access policies and user provisioning across operations, customer service, and logistics teams, while embedding meeting entry points into the web experience to streamline inbound customer and partner interactions.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liferay | Legacy | Liferay Digital Experience Platform (DXP) | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, Blue Dart Express deployed Liferay Digital Experience Platform (DXP) on its public website. The implementation leverages the Web Content Management capabilities of Liferay Digital Experience Platform (DXP) to centralize content authoring, templating, and responsive delivery for its online presence in India. The deployment targets the customer facing web channel and site experience rather than backend operational systems.
The implementation scope emphasized web content lifecycle controls, including structured content types, page templates, staging for editorial review, and role based authoring workflows to support content operations and marketing. The Liferay Digital Experience Platform (DXP) instance was configured with modular presentation components and site management features consistent with Web Content Management practices, enabling publishers to manage pages and assets across the corporate site. Governance focused on editorial workflows and access controls to standardize publishing processes for the public website.
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Locus | Legacy | Locus TrackIQ (Formerly MotionTrack) | Real-Time Transportation Visibility | SCM | n/a | 2019 | 2019 |
In 2019, Blue Dart Express implemented Locus TrackIQ (Formerly MotionTrack) to provide Real-Time Transportation Visibility for its transportation and delivery operations. Locus TrackIQ (Formerly MotionTrack) was deployed to centralize live tracking and operational monitoring across vehicle and shipment movements, establishing a single visibility layer for operations and customer-facing tracking functions.
The implementation emphasized core Real-Time Transportation Visibility capabilities, including continuous location telemetry ingestion, ETA orchestration, event sequencing and exception alerting. Configuration work included route and stop level tracking, geofence based status changes, configurable SLA thresholds, and role based dashboarding and reporting for operations and customer service teams.
Operational rollout focused on embedding visibility feeds into dispatch and control tower workflows, enabling event driven alerts and tape of record for delivery status. Governance controls were implemented around role based access, alert routing and operational workflows to support exception management and shift based operations staffing. Locus TrackIQ is positioned as the visibility backbone for Blue Dart Express transportation and delivery business functions.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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