San Francisco, 94104, CA,
United States
Boast Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Boast and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Boast employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Boast has purchased the following applications: Amazon Pay for Payment Processing in 2018, Hubspot Live Chat for Chatbots and Conversational AI in 2022, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Boast is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Google , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Boast revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Boast intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP Financial Management | n/a | 2018 | 2018 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Boast implemented Hubspot Live Chat on its corporate website to introduce Chatbots and Conversational AI capabilities for real time visitor engagement. The deployment positions Hubspot Live Chat as the primary web chat widget and conversational entry point to capture contact details, surface qualifying questions, and funnel inbound inquiries into the company’s service intake flow. This implementation is sized to Boast’s professional services operations and the organization’s roughly 100 employee footprint.
Configuration focused on chat routing, automated greetings, canned response templates, and lead capture forms to prequalify visitors and reduce time to human response. Conversations are consolidated within the Hubspot Live Chat conversation inbox and mapped to internal queues for Sales and Support teams, enabling manual handoff and follow up through defined conversational workflows. Governance work included assignment rules for chat queues and standardized response playbooks to ensure consistent handling of website inquiries and clear ownership of conversational touchpoints.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Boast implemented Zoom for Audio Video and Web Conferencing on its public website to provide direct meeting access for customers and partners. The deployment surfaces Zoom meeting join flows and hosted sessions from the corporate site, aligning the Audio Video and Web Conferencing application with client facing scheduling and demo workflows at the 100 employee professional services firm.
The Zoom implementation leverages standard conferencing capabilities such as browser based joins, multi participant video meetings, screen sharing, recording, and meeting controls to support client calls, product demonstrations, and internal collaboration. Zoom is embedded on the website to reduce friction for external attendees, and recorded sessions are made available through the site for asynchronous review.
Operational coverage spans sales, client success, and product teams, with governance applied through account and meeting level settings to control access and meeting permissions. The configuration is focused on web delivery of Audio Video and Web Conferencing functionality, embedding Zoom into customer interactions while maintaining centralized administrative control over meetings and recordings.
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Online Meeting Scheduling | Collaboration |
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2016 | 2016 |
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Survey and Questionnaire | Collaboration |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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