Bombardier
400 Cote-Vertu Road West,
Dorval, H4S 1Y9, QC,
Canada
Dorval, H4S 1Y9, QC,
Canada
1 514-240-9649
Aerospace and Defense
Bombardier Technographics
Bombardier Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bombardier and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17900 Bombardier employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bombardier has purchased the following applications: Infor Baan Accounts Payable for AP Automation in 1999, SAP SuccessFactors Employee Central Global Benefits for Benefits Administration in 2021, IBM Maximo for Enterprise Asset Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bombardier is running and its propensity to invest more and deepen its relationship with Infor , SAP , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bombardier revenues, which have grown to $8.67 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bombardier intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bombardier Tech Stack and Enterprise Applications
Bombardier ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Baan Accounts Payable | AP Automation | ERP | n/a | 1999 | 2000 |
In 1999, Bombardier implemented Infor Baan Accounts Payable as an AP Automation solution targeted at its finance and logistics organizations in Canada. Corporate job postings and company materials referencing BAAN ERP experience support an earlier Baan ERP footprint and indicate that AP and financials usage existed at Bombardier during that timeframe.
The implementation focused on AP Automation capabilities, including supplier invoice processing, invoice validation and matching workflows, vendor master management, and interfaces to financial ledger posting routines. Infor Baan Accounts Payable was configured to support electronic and paper invoice workflows, automated approval routing, and accounts payable posting consistent with AP Automation functional patterns.
Operational coverage emphasized finance, accounts payable, and procurement teams within Bombardier’s Canadian operations, with governance oriented around accounts payable processing controls and invoice workflow policies. The record links Bombardier, Infor Baan Accounts Payable, AP Automation, and accounts payable and finance functions, reflecting historical use of Baan ERP in Bombardier’s finance and logistics organizations.
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ERP Financial | ERP |
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2019 | 2020 |
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Bombardier HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central Global Benefits | Benefits Administration | HCM | Infosys | 2021 | 2022 |
In 2021 Bombardier implemented SAP SuccessFactors Employee Central Global Benefits as its Benefits Administration platform. The engagement concentrated on establishing Employee Central Global Benefits to support benefits configuration and to align benefit workflows with an ongoing global payroll program for Bombardier Canada.
The implementation covered EC Global Benefits and payroll related capabilities, focusing on benefit plan configuration, eligibility rule design, enrollment workflow orchestration, and benefits data modeling consistent with Benefits Administration functional patterns. The SAP SuccessFactors Employee Central Global Benefits deployment included configuration workstreams for benefit lifecycle management and integration touch points for payroll validation and payroll comparison testing.
Infosys served as the system integrator for the program, coordinating technical delivery while Bombardier retained domain ownership. Operational coverage emphasized HR and payroll teams in Bombardier Canada, with the EC Global Benefits and Payroll lead coordinating requirement gathering and design workshops to align benefits administration to payroll processes.
Governance and rollout followed structured workbook preparation and sign off, with realization and iterative testing executed under Agile methodology. The program documented payroll comparison testing responsibilities and a Canadian Payroll SME role to validate payroll interfacing, and the implementation reached successful solution testing before handover.
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Candidate Relationship Management | HCM |
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2021 | 2021 |
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Core HR | HCM |
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2021 | 2022 |
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Learning and Development | HCM |
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2021 | 2022 |
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Onboarding | HCM |
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2021 | 2022 |
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Payroll | HCM |
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2021 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2022 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Bombardier ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020 Bombardier implemented IBM Maximo as its Enterprise Asset Management platform across targeted Aerospace operations. The deployment initiative included more than 50 virtual workshops conducted from April 2020 to July 2021 to capture requirements and streamline processes across Sales, Supply Chain, Work Management, Asset Management, Maintenance Planning, Work Execution, and Quality Management.
The implementation delivered IBM Maximo technical and functional specifications, application configuration, and report development, with explicit focus on maintenance planning and work execution capabilities typical of Enterprise Asset Management solutions. Project deliverables included test scripts, training material, quick reference guides, user acceptance testing coordination, and end user training, reflecting a full lifecycle rollout from design through operational readiness.
Operational coverage for the IBM Maximo deployment spanned Bombardier facilities in Dallas TX, Wichita KS, and Montreal QC, with a core project team of five responsible for configuration, development, and testing. The team also developed targeted reporting to support Finance, Supply Chain, Engineering, and Quality workflows, and the project lead became the internal subject matter expert for the Maximo Scheduler application while interfacing with IBM to refine scheduler functionality.
Program governance included transition to Application Management Support at project close, with the project delivery lead responsible for AMS handover and ongoing client support. The engagement reported back to back Net Promoter Score ratings of 10 out of 10 for on time and within budget delivery while maintaining trusted advisor relationships, transparency, and operational accountability.
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Bombardier AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Bombardier Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2010 | 2010 |
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Bombardier Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2008 | 2009 |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2014 | 2014 |
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Document Management | Content Management |
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2015 | 2016 |
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Document Management, Digital Signing | Content Management |
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2014 | 2014 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2008 | 2008 |
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Bombardier CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Bombardier ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Bombardier PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Lifecycle Management | PLM and Engineering |
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2015 | 2015 |
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Product Lifecycle Management | PLM and Engineering |
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2015 | 2015 |
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Bombardier TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2018 | 2018 |
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Bombardier PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2024 | 2024 |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Bombardier IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Bombardier CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Bombardier
| First Name | Last Name | Title | Function | Department | Phone | |
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Special Advisor, Risk and Asset Management | Non Manager | Risk | |
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IT Operations Manager - Site Excellence | Manager | IT | |
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Engineering Team Focal KPI-Quality Performance (MSB-RG) | Manager | Finance | |
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Director of Quality | Director | Finance | |
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Reliability - Maintenance Engineering | Manager | Finance | |
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Professional Sr, Engineering - Product Sustainability Strategy & Environmental Affairs | Manager | Finance | |
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Manager, Product Sustainability & Strategy | Manager | Finance | |
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Senior Customer Support In Service Supplier Management | Manager | Customer Service | |
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Customer Service Representative | Manager | Customer Service | |
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Customer Service Representative | Manager | Customer Service | |
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Vice President - Customer Support | VP | Customer Service | |
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Vice President, Human Resources Information Systems and Sustainability | VP | HR | |
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Senior Vice President, People and Sustainability | VP | HR | |
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Director Human Resources | Director | HR | |
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Senior Director, Workforce Planning & Talent Acquisition | Director | HR | |
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HR Director - Engineering, Program Mgt & Functions | Director | HR | |
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Director, Digital Transformation | Director | IT | |
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Director - Forecasting, Planning and ERP Transformation | Director | IT | |
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Digital Transformation Manager | Manager | IT | |
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Executive Vice President, Manufacturing, IT & Operational Excellence | VP | IT | |
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Chief Information officer | CXO | IT | |
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Leader - Automation, and Robotics | Manager | IT | |
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IT Director | Director | IT | |
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Manager IT Operations | Manager | IT | |
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Apps Being Evaluated by Bombardier Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bombardier IT executives and key decision makers. This section highlights Bombardier's latest recorded technology evaluations, including Siemens NX for Product Lifecycle Management on 2026-03-13, IFS Cloud ERP for ERP Financial on 2026-02-27, and Traild AP for AP Automation on 2026-01-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bombardier digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-03-13 | Bombardier | Evaluated | Siemens Digital Industries Software | Siemens NX | Product Lifecycle Management | PLM and Engineering |
| 2026-02-27 | Bombardier | Evaluated | IFS | IFS Cloud ERP | ERP Financial | ERP |
| 2026-01-29 | Bombardier | Evaluated | TRAILD | Traild AP | AP Automation | ERP |
| 2026-01-13 | Bombardier | Evaluated |
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Aviation MRO | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Bombardier Technographics
Bombardier is a Aerospace and Defense organization based in Canada,
with around 17900 employees and annual revenues of $8.67 billion.
Bombardier operates a diverse technology stack with applications such as
Infor Baan Accounts Payable, SAP SuccessFactors Employee Central Global Benefits and IBM Maximo,
covering areas like AP Automation, Benefits Administration and Enterprise Asset Management.
Bombardier has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, SAP and IBM.
Bombardier recently adopted applications including
Salesforce Agentforce (formerly Einstein Copilot) in 2024, Salesforce Agentforce Sales Coach Agent in 2024 and Salesforce Data Cloud in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bombardier’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bombardier’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bombardier technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.