Salt Lake City, 84101, UT,
United States
Boncom Technographics
Boncom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Boncom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 Boncom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Boncom has purchased the following applications: Kantata Mavenlink PSA for Professional Services Automation in 2020, Microsoft 365 for Collaboration in 2018, Dropbox Business for Enterprise Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Boncom is running and its propensity to invest more and deepen its relationship with Kantata , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Boncom revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Boncom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Boncom Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kantata | Legacy | Kantata Mavenlink PSA | Professional Services Automation | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Boncom implemented Kantata Mavenlink PSA as its Professional Services Automation platform to consolidate time tracking, project management and client billing. The deployment replaced a mix of Workamajig, Trello and Smartsheet and established a single system of record for agency delivery and financial tracking across the company.
Kantata Mavenlink PSA was configured to provide dependable time tracking, project planning and multi-dimensional reporting. Functional modules implemented included time entry and approval workflows, project task and milestone management, resource utilization views, invoicing data feeds and a modern user interface that drove adoption and consistent time entry across teams.
The technical footprint leveraged Kantata’s OpenAPI to eliminate complex manual exports and to enable direct integration with Workday, tying together time tracking, project management and client invoicing. That integration delivered consolidated project and financial progress insights and is credited with a 100% reduction in billing rate errors through synchronized rate and invoice data.
Governance and operational changes accompanied the rollout, with companywide time tracking compliance, role and permissions audits, PTO tracking and monthly reporting instituted to surface utilization and profitability signals. Boncom established recurring agency health reports with month over month and quarter over quarter comparisons to inform forecasting and hiring decisions, and to centralize operational oversight for finance, delivery and HR.
Reported outcomes from the implementation include dependable time tracking across Boncom, robust reporting that can be generated in half the time, and improved visibility into project profitability by person, gross income per full time employee, incorrect time entry detection and cost rate analysis. These capabilities align with the Professional Services Automation category and support Boncom’s operational decision making without introducing additional third party point solutions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dropbox | Legacy | Dropbox Business | Enterprise Content Management | Content Management | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Boncom
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Boncom Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||