Sydney, 2000, NSW,
Australia
Brighte Capital Pty Ltd Technographics
Brighte Capital Pty Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Brighte Capital Pty Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Brighte Capital Pty Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brighte Capital Pty Ltd has purchased the following applications: Bambora for Payment Processing in 2022, JobAdder ATS for Applicant Tracking System in 2018, Zendesk Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brighte Capital Pty Ltd is running and its propensity to invest more and deepen its relationship with Bambora , JobAdder , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brighte Capital Pty Ltd revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brighte Capital Pty Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Brighte Capital Pty Ltd Tech Stack and Enterprise Applications
Brighte Capital Pty Ltd ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bambora | Legacy | Bambora | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, Brighte Capital Pty Ltd implemented Bambora as its online payment solution. Bambora is used as the Payment Processing gateway embedded in Brighte's public website checkout, servicing the company's Australian ecommerce flows.
The implementation concentrated on web checkout integration and online card processing capabilities consistent with Payment Processing platforms. Configuration work focused on embedding Bambora-hosted payment forms and client-side tokenization to support card-on-file workflows and recurring payment authorization, alongside standard fraud screening and PCI-aligned controls. Bambora was configured to manage transaction capture and online authorization within the site checkout experience.
Operational ownership sits with ecommerce and finance functions, with Bambora handling settlement routing, transaction reporting, and reconciliation workflows for brighte.com.au. Governance emphasized payment operations, dispute handling, and merchant settlement procedures, positioning Bambora as the central Payment Processing component in Brighte's online payment stack.
|
Brighte Capital Pty Ltd HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Legacy | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Brighte Capital Pty Ltd deployed JobAdder ATS, an Applicant Tracking System, to centralize recruiting and standardize hiring workflows for its professional services operations. The implementation targeted the end-to-end recruitment lifecycle and was scoped to support internal recruiters and hiring managers within Brighte’s HR and talent acquisition functions.
Configuration focused on core Applicant Tracking System capabilities, including job requisition templates, candidate pipelines, resume parsing, interview scheduling, and workflow automation to manage candidate stages. Role-based permissions and access controls were established to separate recruiter and hiring manager responsibilities, and the rollout emphasized standardized requisition approval and interview orchestration procedures alongside training and governance for hiring processes.
|
Brighte Capital Pty Ltd AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Brighte Capital Pty Ltd deployed Zendesk Chat on its public website to centralize real time customer conversations. The deployment uses Zendesk Chat as the web embedded conversational interface and is cataloged under Chatbots and Conversational AI to support inbound inquiries and proactive engagement.
Zendesk Chat was embedded as a website widget and configured to manage live chat sessions, persistent chat transcripts, agent queueing, and canned responses, reflecting standard chat modules and conversational workflows. Configuration emphasized session routing and escalation patterns, enabling smooth handoff to human agents while preserving conversation context for follow up and case creation.
Operational scope focused on customer support and front line sales functions across Brighte Capital Pty Ltd in Australia, with administration performed through the Zendesk admin console and role based access controls for agents and supervisors. Governance centered on chat workflow rules, trigger based automation and transcript retention policies to align conversational handling with Brighte support processes.
|
Brighte Capital Pty Ltd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
Brighte Capital Pty Ltd Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2020 | 2020 |
|
Brighte Capital Pty Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Data Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Engagement, Customer Loyalty | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Brighte Capital Pty Ltd ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Brighte Capital Pty Ltd PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
Brighte Capital Pty Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Brighte Capital Pty Ltd CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Brighte Capital Pty Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| People & Talent Business Partner | Manager | HR | ||||
| Head of People & Culture | Director | HR |
Apps Being Evaluated by Brighte Capital Pty Ltd Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||