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Brighte Capital Pty Ltd Tech Stack and Enterprise Applications

Brighte Capital Pty Ltd ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Bambora Legacy Bambora Payment Processing ERP n/a 2022 2022
In 2022, Brighte Capital Pty Ltd implemented Bambora as its online payment solution. Bambora is used as the Payment Processing gateway embedded in Brighte's public website checkout, servicing the company's Australian ecommerce flows. The implementation concentrated on web checkout integration and online card processing capabilities consistent with Payment Processing platforms. Configuration work focused on embedding Bambora-hosted payment forms and client-side tokenization to support card-on-file workflows and recurring payment authorization, alongside standard fraud screening and PCI-aligned controls. Bambora was configured to manage transaction capture and online authorization within the site checkout experience. Operational ownership sits with ecommerce and finance functions, with Bambora handling settlement routing, transaction reporting, and reconciliation workflows for brighte.com.au. Governance emphasized payment operations, dispute handling, and merchant settlement procedures, positioning Bambora as the central Payment Processing component in Brighte's online payment stack.
Brighte Capital Pty Ltd HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
JobAdder Legacy JobAdder ATS Applicant Tracking System HCM n/a 2018 2018
In 2018, Brighte Capital Pty Ltd deployed JobAdder ATS, an Applicant Tracking System, to centralize recruiting and standardize hiring workflows for its professional services operations. The implementation targeted the end-to-end recruitment lifecycle and was scoped to support internal recruiters and hiring managers within Brighte’s HR and talent acquisition functions. Configuration focused on core Applicant Tracking System capabilities, including job requisition templates, candidate pipelines, resume parsing, interview scheduling, and workflow automation to manage candidate stages. Role-based permissions and access controls were established to separate recruiter and hiring manager responsibilities, and the rollout emphasized standardized requisition approval and interview orchestration procedures alongside training and governance for hiring processes.
Brighte Capital Pty Ltd AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Brighte Capital Pty Ltd deployed Zendesk Chat on its public website to centralize real time customer conversations. The deployment uses Zendesk Chat as the web embedded conversational interface and is cataloged under Chatbots and Conversational AI to support inbound inquiries and proactive engagement. Zendesk Chat was embedded as a website widget and configured to manage live chat sessions, persistent chat transcripts, agent queueing, and canned responses, reflecting standard chat modules and conversational workflows. Configuration emphasized session routing and escalation patterns, enabling smooth handoff to human agents while preserving conversation context for follow up and case creation. Operational scope focused on customer support and front line sales functions across Brighte Capital Pty Ltd in Australia, with administration performed through the Zendesk admin console and role based access controls for agents and supervisors. Governance centered on chat workflow rules, trigger based automation and transcript retention policies to align conversational handling with Brighte support processes.
Brighte Capital Pty Ltd Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Brighte Capital Pty Ltd Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2020 2020
Brighte Capital Pty Ltd CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2020 2020
Customer Engagement, Customer Loyalty CRM 2021 2021
Customer Experience CRM 2018 2018
Customer Experience CRM 2018 2018
Customer Experience CRM 2020 2020
Customer Experience CRM 2021 2021
Customer Support CRM 2020 2020
Digital Advertising Platform CRM 2017 2017
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2021 2021
Brighte Capital Pty Ltd ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
IT Service Management ITSM 2019 2019
IT Service Management ITSM 2020 2020
Brighte Capital Pty Ltd PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2017 2017
Brighte Capital Pty Ltd IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Brighte Capital Pty Ltd CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Brighte Capital Pty Ltd

First Name Last Name Title Function Department Email Phone
People & Talent Business Partner Manager HR
Head of People & Culture Director HR

Apps Being Evaluated by Brighte Capital Pty Ltd Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Brighte Capital Pty Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Brighte Capital Pty Ltd digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Brighte Capital Pty Ltd Technographics
Brighte Capital Pty Ltd is a Professional Services organization based in Australia, with around 120 employees and annual revenues of $20.0 million.
Brighte Capital Pty Ltd operates a diverse technology stack with applications such as Bambora, JobAdder ATS and Zendesk Chat, covering areas like Payment Processing, Applicant Tracking System and Chatbots and Conversational AI.
Brighte Capital Pty Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Bambora, JobAdder and Zendesk.
Brighte Capital Pty Ltd recently adopted applications including Bambora in 2022, Braze Platform in 2021 and Adobe Experience Cloud in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Brighte Capital Pty Ltd’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Brighte Capital Pty Ltd’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Brighte Capital Pty Ltd technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.