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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

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Brightspeed
Location
1120 South Tryon St,
Charlotte, 28203, NC,
United States
Website
https://www.brightspeed.com/
Phone
1 833-692-7773
Artw industry
Communications
Employee
Revenue

Brightspeed Technographics

Brightspeed Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Brightspeed and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4200 Brightspeed employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Brightspeed has purchased the following applications: Kofax AP Essentials (formerly ReadSoft Online) for AP Automation in 2022, SAP Fieldglass for Contingent Labor Management in 2023, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Brightspeed is running and its propensity to invest more and deepen its relationship with Tungsten Automation , SAP , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Brightspeed revenues, which have grown to $2.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brightspeed intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Brightspeed Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tungsten Automation Legacy Kofax AP Essentials (formerly ReadSoft Online) AP Automation ERP Financial Management n/a 2022 2022
In 2022, Brightspeed implemented Kofax AP Essentials (formerly ReadSoft Online) as an AP Automation solution to centralize accounts payable intake and processing. The deployment was procured through vendor Tungsten Automation and targeted the Accounts Payable function to improve invoice handling and payment workflows. Kofax AP Essentials (formerly ReadSoft Online) was configured for automated invoice capture, optical character recognition, validation and exception handling, and electronic workflow routing for approvals. Configurations aligned to core AP Automation capabilities including invoice indexing, vendor matching, automated routing, and support for employee expense administration and corporate card transaction processing. Integrations were implemented with SAP and Ariba for ledger posting and procurement invoice touchpoints, and with internal Kofax/ITC capture components as part of document processing and testing activities. Operational coverage centered on the Accounts Payable department and supported month end and year end close tasks, vendor liaison activities, and 1099 history maintenance referenced by AP staff. Governance and rollout involved documented accounts payable processes and controls, AP manager oversight of day to day operations, and targeted testing support across SAP, Ariba and Kofax/ITC during the implementation. Ongoing responsibilities included resolving payment discrepancies, maintaining records for 1099 filings, and reporting on AP operating metrics to measure process adherence.
ERP Financial ERP Financial Management 2021 2022
ERP Financial ERP Financial Management 2023 2023
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Fieldglass Contingent Labor Management HCM n/a 2023 2023
Core HR HCM 2022 2022
Learning and Development HCM 2022 2022
Payroll HCM 2022 2022
Recruiting, Applicant Tracking System HCM 2019 2019
Talent Management HCM 2022 2022
Time and Attendance HCM 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2021 2021
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contract Lifecycle Management Content Management 2022 2022
Digital Asset Management Content Management 2022 2022
Digital Signing Content Management 2021 2021
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2022 2022
Digital Advertising Platform CRM 2022 2022
Digital Advertising Platform CRM 2022 2022
Digital Advertising Platform CRM 2022 2022
Marketing Analytics, Data Management Platform CRM 2023 2023
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2022 2022
Sales Automation, CRM, Sales Engagement CRM 2022 2022
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2022 2022
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2022 2022
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2022 2022
Governance, Risk and Compliance TRM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at Brightspeed
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Brightspeed Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Brightspeed Technographics

Brightspeed is a Communications organization based in United States, with around 4200 employees and annual revenues of $2.20 billion.

Brightspeed operates a diverse technology stack with applications such as Kofax AP Essentials (formerly ReadSoft Online), SAP Fieldglass and Salesforce Chat (formerly Salesforce Live Agent), covering areas like AP Automation, Contingent Labor Management and Chatbots and Conversational AI.

Brightspeed has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tungsten Automation, SAP and Salesforce.

Brightspeed recently adopted applications including SAP S/4HANA Cloud in 2023, SAP Fieldglass in 2023 and Salesforce Commerce Cloud in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Brightspeed’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Brightspeed’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Brightspeed technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.