Brightspeed
1120 South Tryon St,
Charlotte, 28203, NC,
United States
Charlotte, 28203, NC,
United States
1 833-692-7773
Communications
Brightspeed Technographics
Brightspeed Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Brightspeed and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4200 Brightspeed employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brightspeed has purchased the following applications: Kofax AP Essentials (formerly ReadSoft Online) for AP Automation in 2022, SAP Fieldglass for Contingent Labor Management in 2023, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brightspeed is running and its propensity to invest more and deepen its relationship with Tungsten Automation , SAP , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brightspeed revenues, which have grown to $2.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brightspeed intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Brightspeed Tech Stack and Enterprise Applications
Brightspeed ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax AP Essentials (formerly ReadSoft Online) | AP Automation | ERP | n/a | 2022 | 2022 |
In 2022, Brightspeed implemented Kofax AP Essentials (formerly ReadSoft Online) as an AP Automation solution to centralize accounts payable intake and processing. The deployment was procured through vendor Tungsten Automation and targeted the Accounts Payable function to improve invoice handling and payment workflows.
Kofax AP Essentials (formerly ReadSoft Online) was configured for automated invoice capture, optical character recognition, validation and exception handling, and electronic workflow routing for approvals. Configurations aligned to core AP Automation capabilities including invoice indexing, vendor matching, automated routing, and support for employee expense administration and corporate card transaction processing.
Integrations were implemented with SAP and Ariba for ledger posting and procurement invoice touchpoints, and with internal Kofax/ITC capture components as part of document processing and testing activities. Operational coverage centered on the Accounts Payable department and supported month end and year end close tasks, vendor liaison activities, and 1099 history maintenance referenced by AP staff.
Governance and rollout involved documented accounts payable processes and controls, AP manager oversight of day to day operations, and targeted testing support across SAP, Ariba and Kofax/ITC during the implementation. Ongoing responsibilities included resolving payment discrepancies, maintaining records for 1099 filings, and reporting on AP operating metrics to measure process adherence.
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ERP Financial | ERP |
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2021 | 2022 |
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ERP Financial | ERP |
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2023 | 2023 |
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Brightspeed HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Fieldglass | Contingent Labor Management | HCM | n/a | 2023 | 2023 |
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Core HR | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2022 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Talent Management | HCM |
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2022 | 2022 |
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Time and Attendance | HCM |
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2020 | 2020 |
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Brightspeed AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
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Brightspeed Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Brightspeed Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2022 | 2022 |
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Digital Asset Management | Content Management |
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2022 | 2022 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Brightspeed eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2023 | 2023 |
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Brightspeed CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Brightspeed ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Brightspeed Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2022 | 2022 |
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Brightspeed TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Brightspeed PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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Brightspeed IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Brightspeed
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of HR Information Systems | Director | IT | |
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Vice President of HR Operations | VP | HR | |
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HRIS Time & Attendance System Administrator | Manager | HR | |
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VP of Talent Management & Total Rewards | VP | HR | |
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Manager Talent Acquisition | Manager | HR | |
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IT Director of HR Technology | Director | IT | |
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Apps Being Evaluated by Brightspeed Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Brightspeed IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Brightspeed digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Brightspeed Technographics
Brightspeed is a Communications organization based in United States,
with around 4200 employees and annual revenues of $2.20 billion.
Brightspeed operates a diverse technology stack with applications such as
Kofax AP Essentials (formerly ReadSoft Online), SAP Fieldglass and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like AP Automation, Contingent Labor Management and Chatbots and Conversational AI.
Brightspeed has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, SAP and Salesforce.
Brightspeed recently adopted applications including
SAP S/4HANA Cloud in 2023, SAP Fieldglass in 2023 and Salesforce Commerce Cloud in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Brightspeed’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Brightspeed’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Brightspeed technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.