Brondbyernes IF Fodbold Technographics
Brondbyernes IF Fodbold Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Brondbyernes IF Fodbold and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 142 Brondbyernes IF Fodbold employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brondbyernes IF Fodbold has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Twilio Segment for Customer Data Platform in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brondbyernes IF Fodbold is running and its propensity to invest more and deepen its relationship with Zendesk , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brondbyernes IF Fodbold revenues, which have grown to $23.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brondbyernes IF Fodbold intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Brondbyernes IF Fodbold Tech Stack and Enterprise Applications
Brondbyernes IF Fodbold AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Brondbyernes IF Fodbold deployed Zendesk Chat on its public website. Zendesk Chat is the club's Chatbots and Conversational AI implementation used to handle real-time fan inquiries and basic customer service interactions on brondby.com.
The deployment centers on an embedded website chat widget delivering real-time messaging, agent console access, canned responses, proactive chat triggers, and chat transcript capture. Zendesk Chat provides conversational routing to a centralized interface, enabling the club to configure automated prompts and standard response templates consistent with Chatbots and Conversational AI functional workflows.
Integration is limited to the website front end where the widget is hosted, with operational coverage focused on the club's customer service and media teams serving fans and media audiences in Denmark. The implementation emphasizes conversational handling of ticketing questions, membership inquiries, and media requests through the chat channel.
Governance is organized around chat ownership by the club's service and communications functions, with configurable response workflows and transcript retention to support ongoing moderation and handoff procedures. Zendesk Chat remains the visible conversational layer on brondby.com, aligning the application, Chatbots and Conversational AI category, and the club's customer-facing functions.
|
Brondbyernes IF Fodbold Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Brondbyernes IF Fodbold implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is deployed on the Brondby website to provide external-facing conferencing and web meeting access for fans, partners, and remote participants.
The deployment leverages standard Audio Video and Web Conferencing capabilities including scheduled video meetings, screen sharing, recording, and public webcast style sessions. Use is concentrated in communications, media relations, and administrative workflows, where Cisco Webex Meetings is used to provision online meeting rooms, centralize scheduling, and support coordination between club staff and external stakeholders.
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
Brondbyernes IF Fodbold CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Segment | Customer Data Platform | CRM | n/a | 2015 | 2015 |
In 2015, Brondbyernes IF Fodbold deployed Twilio Segment on their website. Brondbyernes IF Fodbold implemented Twilio Segment as a Customer Data Platform to centralize web event collection and unify visitor identity signals across site interactions.
The implementation is web-centric, with Twilio Segment deployed via client-side tracking to capture page views, form submissions, and interaction events, and to normalize event schemas and user traits. Configuration focus aligns with standard Customer Data Platform capabilities, including identity stitching, event cataloging, and real-time event forwarding to downstream systems.
Operational ownership sits with digital marketing, fan engagement, and analytics functions, with the Customer Data Platform operating on the brondby.com domain as the primary collection and orchestration layer. Governance activities emphasize event taxonomy, consent management, and profile hygiene, while Twilio Segment provides the centralized data layer for segmentation and routing of unified customer signals.
|
|
|
|
|
Customer Support | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
Brondbyernes IF Fodbold PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Brondbyernes IF Fodbold IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Brondbyernes IF Fodbold
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Brondbyernes IF Fodbold Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-06-25 | Brondbyernes IF Fodbold | Evaluated | SAP | SAP Sports One Solution | Analytics and BI | Analytics and BI |