Ruurlo, 7261 AK,
Netherlands
Bronkhorst High Tech Technographics
Bronkhorst High Tech Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bronkhorst High Tech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Bronkhorst High Tech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bronkhorst High Tech has purchased the following applications: ISAH ERP for Manufacturing ERP in 2023, Tawk.to for Chatbots and Conversational AI in 2020, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bronkhorst High Tech is running and its propensity to invest more and deepen its relationship with ISAH Business software , Tawk.to , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bronkhorst High Tech revenues, which have grown to $175.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bronkhorst High Tech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bronkhorst High Tech Tech Stack and Enterprise Applications
Bronkhorst High Tech ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ISAH Business software | Legacy | ISAH ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 Bronkhorst High Tech hosted a structured knowledge exchange around its ISAH ERP implementation from ISAH Business software. Bronkhorst High Tech has operated ISAH ERP for more than 20 years, and the event with visiting team Alfen highlighted how sustained growth has reshaped processes and the underlying Manufacturing ERP configuration used to support production operations.
The working sessions centered on process and structure optimization within ISAH ERP, with practical focus on manufacturing operations, production planning, inventory and order management workflows that are typical for a Manufacturing ERP deployment. Discussions emphasized configuration choices and process mapping to align ISAH ERP controls with evolving production and supply chain practices rather than on technical replatforming.
ISAH Business Consultant Martijn Groeneweg and ISAH Consultant Sjoerd ten Brinke led the exchange, addressing common ISAH user questions and outlining governance approaches for change control and ongoing user support. The knowledge transfer targeted cross-functional operational coverage, including shop floor planning, purchasing coordination and order-to-fulfill processes, to help standardize procedures and documentation across departments.
Participants described the session as a useful forum for tactics and inspiration to optimize processes in ISAH ERP as organizational scale increases, reinforcing governance and structured user enablement as primary levers for sustaining system alignment with business growth.
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Bronkhorst High Tech AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Bronkhorst High Tech deployed Tawk.to on its corporate website. Tawk.to is the application implemented, categorized as Chatbots and Conversational AI, and the deployment is focused on web based conversational engagement for site visitors.
The implementation uses the Tawk.to JavaScript widget model to embed a conversational interface into customer touchpoints on the company website, with configuration of live chat, offline messaging, canned responses, and basic trigger rules typical for Chatbots and Conversational AI. Operational coverage is the corporate web channel, where Tawk.to supports customer service, sales inquiry capture, and marketing engagement workflows, and the application is managed through Tawk.to administrative and agent consoles to assign operator roles and handle chat sessions. The integration approach is limited to web embedding and session routing within the Tawk.to environment, with transcripts and visitor context available through the platform for frontline teams.
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Bronkhorst High Tech Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Bronkhorst High Tech implemented Adobe Connect on its public website to provide Audio Video and Web Conferencing capabilities for customer engagement and remote demonstrations. Adobe Connect is used as the primary web conferencing layer on the site, enabling browser-based access for external customers and partners without requiring native client installs.
Configuration included core Adobe Connect capabilities typical for the category, such as persistent meeting rooms and webinar hosting, content and screen sharing, session recording and on-demand playback, attendee management with polling and Q&A, and room-based permissions for hosts and presenters. The implementation emphasized browser delivery and embedded meeting interfaces to streamline access from the corporate web pages.
Operational coverage centered on customer-facing functions, with marketing, sales, customer support, and product training teams leveraging Adobe Connect for webinars, remote demos, and technical training sessions. Governance was organized around centralized host accounts and role-based access controls, with scheduling and recording retention managed through administrative consoles to maintain consistent attendee experiences and content availability.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Bronkhorst High Tech Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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Bronkhorst High Tech CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2014 | 2014 |
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Bronkhorst High Tech ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Bronkhorst High Tech IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Bronkhorst High Tech
Apps Being Evaluated by Bronkhorst High Tech Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-06-30 | Bronkhorst High Tech | Evaluated | ISAH Business software | ISAH CRM | CRM | CRM |
| 2025-06-02 | Bronkhorst High Tech | Evaluated | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP |
| 2025-01-27 | Bronkhorst High Tech | Evaluated | Zendesk | Zendesk Service | Customer Support | CRM |