Brussels Airport
Luchthaven Brussel Nationaal 1M, Compass Building,
Zaventem, 1930,
Belgium
Zaventem, 1930,
Belgium
32 2 753 42 00
Transportation
Brussels Airport Technographics
Brussels Airport Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Brussels Airport and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Brussels Airport employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brussels Airport has purchased the following applications: SAP S/4 HANA for ERP Financial in 2023, SAP SuccessFactors Employee Central for Core HR in 2023, SAP for Aerospace & Defense for Aviation ERP in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brussels Airport is running and its propensity to invest more and deepen its relationship with SAP , Moodle , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brussels Airport revenues, which have grown to $733.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brussels Airport intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Brussels Airport Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | Delaware | 2023 | 2024 |
In 2023, Brussels Airport Company NV/SA implemented SAP S/4 HANA as the core ERP Financial backbone for finance, controlling, billing, and procurement, aligning the deployment to its Shift 2027 strategy focused on better performance, diversification, and sustainability. The rollout used SAP S/4HANA Cloud Public Edition as the cloud backbone to support standardized processes and reduce maintenance overhead through a fit to standard configuration approach.
The implementation configured functional modules for finance, controlling, billing, procure to pay, and expense management, with automated approval workflows for purchase requisitions and purchase orders and mobile approvals for expense notes. SAP S/4 HANA was set up to enable role based process ownership so business teams handle transactional responsibilities such as goods and service receipts, and SAP Enable Now was provisioned to deliver elearning and user onboarding to support the shift from customized processes to cloud standard.
Architecturally the solution was integrated into a broader SAP stack, linking SAP S/4HANA Cloud Public Edition with SAP Ariba for procure to pay, SAP Concur for expense management, SAP SuccessFactors for core HR and talent lifecycle, and SAP Analytics Cloud for reporting and planning. SAP Integration Suite was used to orchestrate data flows between cloud applications and other systems in the IT landscape, and the company plans to integrate its existing billing system into the SAP environment. Operational coverage included finance, procurement, HR, and corporate support services across Brussels Airport Company NV/SA.
Delaware acted as the implementation partner, contributing solution expertise and an embedded change and communication program to prepare users for the transition and the mindset shift to cloud standard software. Governance focused on centralized process definitions, role based approvals, a product owner model for HR solutions, and a twice yearly release cadence to keep configurations current. Reported benefits included improved data quality, faster reporting and financial close expectations, reduced manual and paper based work, enhanced process compliance, and early efficiency gains observed within months.
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Expense Management | ERP Financial Management |
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2023 | 2024 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | Delaware | 2023 | 2024 |
In 2023 Brussels Airport implemented SAP SuccessFactors Employee Central as part of a coordinated move to standardize HR processes within its SAP-based IT landscape. SAP SuccessFactors Employee Central is deployed as a Core HR solution to centralize core HR data and to manage the full employee lifecycle across recruiting, onboarding, ongoing HR records, and exit or retirement workflows.
The implementation followed a fit to standard configuration philosophy aligned with the broader SAP S/4HANA Cloud Public Edition backbone, favoring standardized processes and regular biannual releases. Functional modules configured included core HR data management and talent management capabilities, with plans to incorporate performance and goal management as the next phase of the HR journey.
Technically the Employee Central deployment was integrated with adjacent SAP solutions using SAP Integration Suite, creating end to end data flows to SAP S/4HANA Cloud Public Edition, SAP Ariba for procure to pay, SAP Concur for expense management, and SAP Analytics Cloud for reporting and planning. The rollout leveraged SAP Enable Now for embedded e learning and user training content to accelerate adoption and reduce manual intervention in HR related processes.
Governance was driven by an embedded change and communication program delivered by implementation partner delaware, with product ownership and program management steering fit to standard adoption and user readiness. The program emphasized that users adapt to the system and consume delivered best practices, supporting a shift away from highly customized configurations and toward standardized release management and configuration governance.
Outcomes reported during early operation include improved data quality and reporting, digitalized approval workflows accessible on mobile devices, reduced manual and paper based processes, and expected acceleration of financial and operational close activities. The centralized SAP SuccessFactors Employee Central Core HR deployment also removed manual steps by integrating employee lifecycle events with SAP Concur and other SAP cloud services, enabling clearer data ownership and improved cross functional process compliance.
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Learning and Development | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP for Aerospace & Defense | Aviation ERP | ERP Services and Operations | n/a | 2021 | 2023 |
In 2021 Brussels Airport implemented SAP for Aerospace & Defense as the core ERP program, deploying SAP S/4HANA Public Cloud in a phased approach to standardize finance, procurement, billing and HR across the airport region. SAP for Aerospace & Defense was positioned as the Aviation ERP platform and the program explicitly included SAP Ariba, Concur and SuccessFactors to enable standardized reporting and procurement automation.
Module coverage emphasized finance, procurement and billing, with configuration work focused on core financial close, invoicing and supplier lifecycle workflows, while SuccessFactors covered HR process standardization and Concur addressed travel and expense automation. SAP Ariba was used to centralize procurement automation and supplier collaboration consistent with Aviation ERP procurement practices.
Integrations connected SAP S/4HANA Public Cloud with cloud-native Ariba, Concur and SuccessFactors to create end-to-end record flows across procurement, expense and HR processes, supporting finance and procurement teams across Brussels Airport regional operations. The deployment targeted centralized ERP services and standardized reporting across airport sites, aligning transactional finance and procurement data for operational visibility.
Governance and rollout proceeded in phases, with process standardization and procurement workflow changes emphasized during design, and the first S/4HANA Public Cloud phase going live in July 2023. Operational ownership centered on finance, procurement and HR functions, with program documentation publicly reporting module coverage for finance, procurement, billing, Ariba, Concur and SuccessFactors.
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Enterprise Asset Management | ERP Services and Operations |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2023 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Order Management | SCM |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2023 | 2024 |
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Procurement | Procurement |
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2023 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Digital Workspace | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Brussels Airport
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Brussels Airport Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Brussels Airport Technographics
Brussels Airport is a Transportation organization based in Belgium,
with around 1000 employees and annual revenues of $733.0 million.
Brussels Airport operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP SuccessFactors Employee Central and SAP for Aerospace & Defense,
covering areas like ERP Financial, Core HR and Aviation ERP.
Brussels Airport has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP.
Brussels Airport recently adopted applications including
SAP S/4 HANA in 2023, SAP Concur Expense in 2023 and SAP SuccessFactors Employee Central in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Brussels Airport’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Brussels Airport’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Brussels Airport technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.