Brussels Airport
Luchthaven Brussel Nationaal 1M, Compass Building,
Zaventem, 1930,
Belgium
Zaventem, 1930,
Belgium
32 2 753 42 00
Transportation
Brussels Airport Technographics
Brussels Airport Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Brussels Airport and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Brussels Airport employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brussels Airport has purchased the following applications: SAP Analytics Cloud for Analytics and BI in 2023, New Relic APM for Application Performance Management in 2020, SAP for Aerospace & Defense for Aviation ERP in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brussels Airport is running and its propensity to invest more and deepen its relationship with SAP , New Relic , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brussels Airport revenues, which have grown to $733.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brussels Airport intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Brussels Airport Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Analytics Cloud | Analytics and BI | Analytics and BI | Delaware | 2023 | 2024 | In 2023, Brussels Airport implemented SAP Analytics Cloud as the Analytics and BI component of a standardized SAP-centered IT landscape built on SAP S/4HANA Cloud Public Edition. The SAP Analytics Cloud deployment was scoped to deliver consolidated reporting and integrated planning across finance, controlling, billing, procurement, HR, and operational decision making for the airport operator. SAP Analytics Cloud was configured to provide enterprise reporting, financial planning, and interactive dashboards for management and operational users, leveraging centralized semantic models and planning scenarios typical of Analytics and BI implementations. The configuration emphasized fit-to-standard processes to reduce customization, enable biannual update cycles for continuous feature delivery, and support faster financial closing and month end reporting workflows. The implementation integrated SAP Analytics Cloud with SAP S/4HANA Cloud Public Edition and adjacent SAP suites, including SAP Ariba for procure-to-pay, SAP Concur for expense management, and SAP SuccessFactors for core HR data, using SAP Integration Suite to orchestrate data flows. SAP Enable Now was used to deliver e-learning and change communications, and operational coverage explicitly included finance, procurement, HR, and vendor service interactions across the airport operator. Implementation partner Delaware led solution delivery and embedded a change and communication program to shift user behavior toward standardized cloud processes, with product ownership and change management roles established for ongoing governance. Reported outcomes from the deployment include improved data quality and reporting, digitalized approvals accessible on mobile devices, reduced total cost of ownership, strengthened process compliance, and early efficiency gains that support faster financial close and more timely business decision making. |
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2020 | 2020 | ||
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IT Service Management | ITSM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP for Aerospace & Defense | Aviation ERP | ERP Services and Operations | n/a | 2021 | 2023 | In 2021 Brussels Airport implemented SAP for Aerospace & Defense as the core ERP program, deploying SAP S/4HANA Public Cloud in a phased approach to standardize finance, procurement, billing and HR across the airport region. SAP for Aerospace & Defense was positioned as the Aviation ERP platform and the program explicitly included SAP Ariba, Concur and SuccessFactors to enable standardized reporting and procurement automation. Module coverage emphasized finance, procurement and billing, with configuration work focused on core financial close, invoicing and supplier lifecycle workflows, while SuccessFactors covered HR process standardization and Concur addressed travel and expense automation. SAP Ariba was used to centralize procurement automation and supplier collaboration consistent with Aviation ERP procurement practices. Integrations connected SAP S/4HANA Public Cloud with cloud-native Ariba, Concur and SuccessFactors to create end-to-end record flows across procurement, expense and HR processes, supporting finance and procurement teams across Brussels Airport regional operations. The deployment targeted centralized ERP services and standardized reporting across airport sites, aligning transactional finance and procurement data for operational visibility. Governance and rollout proceeded in phases, with process standardization and procurement workflow changes emphasized during design, and the first S/4HANA Public Cloud phase going live in July 2023. Operational ownership centered on finance, procurement and HR functions, with program documentation publicly reporting module coverage for finance, procurement, billing, Ariba, Concur and SuccessFactors. | |
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Enterprise Asset Management | ERP Services and Operations |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Digital Workspace | IaaS |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Core HR | HCM |
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2023 | 2024 |
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Learning and Development | HCM |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Digital Signing | Content Management |
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2022 | 2022 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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ERP Financial | ERP Financial Management |
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2023 | 2024 |
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Expense Management | ERP Financial Management |
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2023 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Order Management | SCM |
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2018 | 2018 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Procure to Pay | Procurement |
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2023 | 2024 |
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Procurement | Procurement |
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2023 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Brussels Airport
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Brussels Airport Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Brussels Airport Technographics
Brussels Airport is a Transportation organization based in Belgium,
with around 1000 employees and annual revenues of $733.0 million.
Brussels Airport operates a diverse technology stack with applications such as
SAP Analytics Cloud, New Relic APM and SAP for Aerospace & Defense,
covering areas like Analytics and BI, Application Performance Management and Aviation ERP.
Brussels Airport has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and New Relic.
Brussels Airport recently adopted applications including
SAP Analytics Cloud in 2023, SAP SuccessFactors Employee Central in 2023 and SAP S/4 HANA in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Brussels Airport’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Brussels Airport’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Brussels Airport technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.