Kortrijk, 8500,
Belgium
Delaware
Delaware, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Delaware collaboration with software players such as OpenText, SAP and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Alliander | Utilities | 5991 | $2.3B | Netherlands | OpenText | OpenText ECMS | Enterprise Content Management | 2017 |
In 2017, Alliander deployed OpenText ECMS to streamline procurement and supplier document access across its Netherlands operations. OpenText ECMS was implemented as the Enterprise Content Management platform to bring supplier and order documents into procurement workflows and to provide purchasing teams with faster, more transparent access to content.
The implementation centered on OpenText Extended ECM for SAP, configured to surface documents in-context within SAP procurement processes. Functional configuration included repository services, document linking to purchase orders and supplier records, and role-based access controls to align document visibility with purchasing roles and approvals.
The project was delivered with implementation partner Delaware and explicitly integrated Extended ECM for SAP with Alliander's SAP procurement landscape, enabling content to be managed alongside transactional procurement activities. Operational coverage focused on procurement and purchasing teams in the Netherlands, and the solution connected supplier documentation directly to SAP transactions to reduce document-related risk in supplier management and order processing.
Governance workstreams accompanied the rollout, establishing content lifecycle controls and access governance to maintain document integrity within SAP workflows. Outcomes stated by project stakeholders included faster access for purchasing teams and reduced document-related risk, with the OpenText ECMS deployment positioned as the core Enterprise Content Management layer for procurement content.
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Aquafin | Professional Services | 1246 | $752M | Belgium | SAP | SAP S/4 HANA | ERP Financial | 2021 |
In 2021, Aquafin implemented SAP S/4 HANA as the ERP backbone for an ERP Financial modernization initiative, engaging delaware as the implementation partner. The program was launched to support Aquafin’s objectives for more efficient and sustainable water management in Flanders and to enable stronger collaboration and data exchange across actors in the water industry.
The deployment used a phased and hybrid approach to introduce SAP S/4 HANA incrementally, prioritizing standardized business processes as the foundation for a future-proof digital architecture. Configuration emphasis was placed on core financial management and end-to-end ERP transactional capabilities, with process standardization and master data harmonization called out as central pillars of the implementation.
Architecturally the project emphasizes openness and integration, creating an extensible technology layer to allow mutually beneficial data exchange with external industry stakeholders and supporting systems. The roadmap described by delaware positions the SAP S/4 HANA implementation to coexist with accompanying technology components while enabling progressively broader operational integration across Aquafin’s service areas in Flanders.
Governance and rollout planning focused on a proven roadmap, strong change management and stakeholder buy-in, and a collaborative long-term partnership model between Aquafin and delaware. The initiative explicitly links technology adoption to new ways of working for operations and digital teams, emphasizing incremental functional delivery to maintain business continuity while driving toward a smart, data-driven wastewater treatment organization.
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AZ Delta | Healthcare | 1000 | $80M | Belgium | SAP | SAP S/4 HANA | ERP Financial | 2020 |
In 2020, AZ Delta implemented SAP S/4 HANA to centralize financial operations and unify back-office processes across the hospital group, deploying SAP S/4 HANA as its ERP Financial platform to improve control and transparency. The decision responded to scattered data and the move to a new main campus in Roeselare, with the implementation occurring while the organization managed relocation activities and restrictions related to the corona pandemic.
The SAP S/4 HANA deployment focused on core financial accounting capabilities, master data consolidation, real-time reporting, and integrated transaction processing to provide a single reliable data source for finance. AZ Delta configured the system to support consolidated ledgers, accounts payable and receivable workflows, and operational reporting, aligning functional modules with hospital financial governance and internal control objectives.
Delaware acted as the implementation partner for the SAP S/4 HANA program, delivering system configuration and rollout support to bring back-office processes onto one platform. Operational coverage extended across the hospital group, covering finance and wider back-office functions for multiple sites including the new Roeselare campus, and consolidating previously scattered datasets into the SAP S/4 HANA information and management system.
Governance and process changes were prioritized to boost control and transparency, with leadership emphasizing a single, consistent data source for real-time access to financial information. The implementation explicitly aimed to streamline workflows and strengthen financial oversight, addressing AZ Delta’s strategic objective of maintaining financial health while supporting high-volume clinical operations.
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Manufacturing | 2200 | $1.0B | Belgium | SAP | SAP S/4 HANA | ERP Financial | 2022 |
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Transportation | 1000 | $733M | Belgium | SAP | SAP Ariba | Procurement | 2023 |
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Transportation | 1000 | $733M | Belgium | SAP | SAP Analytics Cloud | Analytics and BI | 2023 |
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Transportation | 1000 | $733M | Belgium | SAP | SAP Concur Expense | Expense Management | 2023 |
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Transportation | 1000 | $733M | Belgium | SAP | SAP Ariba Procure to Pay | Procure to Pay | 2023 |
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Transportation | 1000 | $733M | Belgium | SAP | SAP S/4 HANA | ERP Financial | 2023 |
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Transportation | 1000 | $733M | Belgium | SAP | SAP SuccessFactors Employee Central | Core HR | 2023 |
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Buyer Intent: Companies Evaluating Delaware Services
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