Kortrijk, 8500,
Belgium
Delaware
Delaware, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Delaware collaboration with software players such as OpenText, SAP and Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Alliander | Utilities | 5991 | $2.3B | Netherlands | OpenText | OpenText ECMS | Enterprise Content Management | 2017 |
In 2017, Alliander deployed OpenText ECMS to streamline procurement and supplier document access across its Netherlands operations. OpenText ECMS was implemented as the Enterprise Content Management platform to bring supplier and order documents into procurement workflows and to provide purchasing teams with faster, more transparent access to content.
The implementation centered on OpenText Extended ECM for SAP, configured to surface documents in-context within SAP procurement processes. Functional configuration included repository services, document linking to purchase orders and supplier records, and role-based access controls to align document visibility with purchasing roles and approvals.
The project was delivered with implementation partner Delaware and explicitly integrated Extended ECM for SAP with Alliander's SAP procurement landscape, enabling content to be managed alongside transactional procurement activities. Operational coverage focused on procurement and purchasing teams in the Netherlands, and the solution connected supplier documentation directly to SAP transactions to reduce document-related risk in supplier management and order processing.
Governance workstreams accompanied the rollout, establishing content lifecycle controls and access governance to maintain document integrity within SAP workflows. Outcomes stated by project stakeholders included faster access for purchasing teams and reduced document-related risk, with the OpenText ECMS deployment positioned as the core Enterprise Content Management layer for procurement content.
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Aquafin | Professional Services | 1246 | $752M | Belgium | SAP | SAP S/4 HANA | ERP Financial | 2021 |
In 2021, Aquafin implemented SAP S/4 HANA as the ERP backbone for an ERP Financial modernization initiative, engaging delaware as the implementation partner. The program was launched to support Aquafin’s objectives for more efficient and sustainable water management in Flanders and to enable stronger collaboration and data exchange across actors in the water industry.
The deployment used a phased and hybrid approach to introduce SAP S/4 HANA incrementally, prioritizing standardized business processes as the foundation for a future-proof digital architecture. Configuration emphasis was placed on core financial management and end-to-end ERP transactional capabilities, with process standardization and master data harmonization called out as central pillars of the implementation.
Architecturally the project emphasizes openness and integration, creating an extensible technology layer to allow mutually beneficial data exchange with external industry stakeholders and supporting systems. The roadmap described by delaware positions the SAP S/4 HANA implementation to coexist with accompanying technology components while enabling progressively broader operational integration across Aquafin’s service areas in Flanders.
Governance and rollout planning focused on a proven roadmap, strong change management and stakeholder buy-in, and a collaborative long-term partnership model between Aquafin and delaware. The initiative explicitly links technology adoption to new ways of working for operations and digital teams, emphasizing incremental functional delivery to maintain business continuity while driving toward a smart, data-driven wastewater treatment organization.
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Audley Group | Construction and Real Estate | 120 | $92M | United Kingdom | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2024 |
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Healthcare | 1000 | $80M | Belgium | SAP | SAP S/4 HANA | ERP Financial | 2020 |
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Manufacturing | 2200 | $1.0B | Belgium | SAP | SAP S/4 HANA | ERP Financial | 2022 |
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Transportation | 1000 | $733M | Belgium | SAP | SAP Ariba Procure to Pay | Procure to Pay | 2023 |
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Transportation | 1000 | $733M | Belgium | SAP | SAP Ariba | Procurement | 2023 |
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Transportation | 1000 | $733M | Belgium | SAP | SAP SuccessFactors Employee Central | Core HR | 2023 |
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Transportation | 1000 | $733M | Belgium | SAP | SAP Concur Expense | Expense Management | 2023 |
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Transportation | 1000 | $733M | Belgium | SAP | SAP Analytics Cloud | Analytics and BI | 2023 |
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Buyer Intent: Companies Evaluating Delaware Services
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