Burgess
1701 Duke St.3rd Floor,
Alexandria, 22314, VA,
United States
Alexandria, 22314, VA,
United States
1 800-637-2004
Professional Services
Burgess Technographics
Burgess Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Burgess and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Burgess employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Burgess has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2016, Kentico Xperience CMS for Web Content Management in 2019, dotdigital Engagement Cloud for Customer Engagement in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Burgess is running and its propensity to invest more and deepen its relationship with Sage , Klarna , Kentico Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Burgess revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Burgess intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Burgess Tech Stack and Enterprise Applications
Burgess ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2016 | 2017 |
In 2016, Burgess implemented Sage Business Cloud X3 (ex Sage ERP X3). Burgess deployed Sage Business Cloud X3 as an ERP Financial solution to centralize fiscal data and support finance and accounting functions for its professional services operations.
The deployment focused on core financial modules including general ledger, accounts payable, accounts receivable, fiscal reporting, and fixed asset accounting, with configuration of the chart of accounts and fiscal periods to align with service billing cycles. Maintenance of fiscal data was conducted using service specific programs and databases such as Sage X3, positioning Sage Business Cloud X3 as the authoritative ledger and reporting source. Automation of routine accounting workflows and standardized journal and close procedures were implemented to improve data consistency across accounting processes.
Operational coverage centered on the finance and accounting teams within Burgess, integrating accounting workflows with project and billing processes common to professional services firms. Governance controls were instituted through role based access, centralized master data management for vendors and customers, and formalized month end close workflows. The implementation emphasized systemized maintenance of fiscal data and centralized financial reporting using Sage Business Cloud X3.
|
|
|
|
|
Payment Processing | ERP |
|
2021 | 2021 |
|
Burgess Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kentico Software | Legacy | Kentico Xperience CMS | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, Burgess implemented Kentico Xperience CMS for its public website. The deployment consolidated the company website under a single Kentico Xperience CMS instance, establishing a Web Content Management platform for corporate digital presence and external communications.
The Kentico Xperience CMS implementation focused on standard Web Content Management capabilities, including structured content types and templates, a media library, page and navigation management, WYSIWYG content authoring, and editorial workflows for approvals and publishing. The platform was configured to support responsive page templates and content staging, enabling content authors to create, review, and schedule updates within the CMS environment.
Operational coverage centered on marketing and communications functions, with the CMS serving as the primary tool for website content delivery and campaign landing pages. Integrations were implemented through standard APIs to surface analytics and marketing signals into editorial workflows and to enable data exchange with external business systems, consistent with category aligned integration patterns.
Governance was implemented through role based permissions and editorial approval chains, formalizing content ownership and release processes for the corporate site. Kentico Xperience CMS remains the authoritative Web Content Management system for Burgess website operations, supporting ongoing content lifecycle management and cross functional publishing governance.
|
Burgess CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| dotdigital | Legacy | dotdigital Engagement Cloud | Customer Engagement | CRM | n/a | 2017 | 2017 |
In 2017, Burgess implemented dotdigital Engagement Cloud to support Customer Engagement on its public website. The dotdigital Engagement Cloud deployment was provisioned as a cloud SaaS instance and instrumented on the Burgess website to capture leads, track on-site behavior, and manage email and automated engagement workflows as part of the Customer Engagement strategy.
The implementation focused on standard Customer Engagement capabilities, including campaign automation, audience segmentation, email marketing, web tracking, and on-site form and landing page configuration. Operational coverage centered on the marketing and client services teams, with governance enacted through centralized campaign approval, role-based access controls, and processed workflows for list management and personalized outreach executed from the dotdigital Engagement Cloud environment.
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Data Management Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
Burgess IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
Burgess CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Burgess
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Burgess Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Burgess IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Burgess digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Burgess Technographics
Burgess is a Professional Services organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
Burgess operates a diverse technology stack with applications such as
Sage Business Cloud X3 (ex Sage ERP X3), Kentico Xperience CMS and dotdigital Engagement Cloud,
covering areas like ERP Financial, Web Content Management and Customer Engagement.
Burgess has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Kentico Software and dotdigital.
Burgess recently adopted applications including
Klarna Payments in 2021, Quantcast Measure in 2020 and Kentico Xperience CMS in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Burgess’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Burgess’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Burgess technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.