Burt Process Equipment
100 Overlook Drive,
Hamden, 6514, CT,
United States
Hamden, 6514, CT,
United States
1 203 287-1985
Manufacturing
Burt Process Equipment Technographics
Burt Process Equipment Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Burt Process Equipment and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Burt Process Equipment employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Burt Process Equipment has purchased the following applications: IFS Cloud ERP for ERP Financial in 2022, Live Helper Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Burt Process Equipment is running and its propensity to invest more and deepen its relationship with IFS , Live Helper Chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Burt Process Equipment revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Burt Process Equipment intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Burt Process Equipment Tech Stack and Enterprise Applications
Burt Process Equipment ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Epicor ERP 10 | IFS Cloud ERP | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, Burt Process Equipment migrated from Epicor ERP 10 to IFS Cloud ERP to centralize transactional and financial control. The implementation is cataloged under ERP Financial and targeted finance alongside inventory and project management functions across the 150 employee manufacturing firm.
The deployment used IFS Cloud ERP native data migration capabilities, including basic, method based, and custom field migration jobs to stage and transform master and transactional records for go live. Functional workstreams included development of custom IFS quick reports, SQL and Oracle SQL query tuning for reporting, and design of IFS custom events and SQL Workflow event actions to automate routine processes.
Integrations and data workstreams were executed through T SQL extraction and reformatting from Epicor Prophet 21 MS SQL Database, and the project created connections to production databases to support cutover activities. Automation extended to VBA macros that issue API calls to accelerate part lookups for project managers, and IFS BPMN workflows were instrumented with projection and event based triggering using projection, script, and REST call activity types.
Governance and rollout relied on iterative migration job execution and embedded workflow automation to reduce manual steps, with custom events and BPMN processes applied company wide. The program produced quicker in stock part resolution for project managers and time savings for internal ERP users, reflecting targeted efficiency improvements stated in implementation notes.
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Burt Process Equipment AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Live Helper Chat | Legacy | Live Helper Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Burt Process Equipment deployed Live Helper Chat as its customer-facing chat solution. Burt Process Equipment uses Live Helper Chat in the Chatbots and Conversational AI category for customer service and lead capture on its public website, and the implementation is visible as an embedded web chat widget.
The deployment centers on a web-embedded Live Helper Chat client and agent console, providing standard Chatbots and Conversational AI capabilities such as real time messaging, canned responses, visitor tracking, chat transcripts, and basic automation workflows typical of site-based chat implementations. Configuration emphasis is on widget placement, agent account setup, routing rules, and message templates to support inbound inquiries about products and ordering.
Integrations are documented only as website embedding of Live Helper Chat, with no specific back office or CRM integrations stated in the source. Operational coverage is focused on customer service and sales facing touchpoints on the company website, managed by internal staff who administer the chat configuration and monitor conversations.
Governance and rollout appear scoped to web channel operations, with administration of user permissions, response templates, and session handling forming the primary operational controls. Live Helper Chat is presented as the primary conversational layer on the site, aligning the application, the Chatbots and Conversational AI category, and customer service business functions for Burt Process Equipment.
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Burt Process Equipment Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Burt Process Equipment implemented Microsoft 365 to address Collaboration across its organization. The Microsoft 365 deployment delivered cloud-hosted collaboration capabilities including Exchange Online for corporate email, SharePoint Online for document management, Microsoft Teams for real-time communications, OneDrive for file sync, and Office desktop and web applications, and the corporate website references the use of Microsoft 365.
The deployment followed a tenant-based cloud architecture leveraging Azure Active Directory for identity and centralized policy controls to manage access for the companys 150 employees. Rollout concentrated on core business functions in a manufacturing environment, standardizing email, document collaboration and meeting workflows across engineering, production support, sales and administrative teams while establishing governance for user provisioning, security policies and content management.
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Burt Process Equipment eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Burt Process Equipment CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Burt Process Equipment IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Burt Process Equipment
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Burt Process Equipment Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Burt Process Equipment IT executives and key decision makers. This section highlights Burt Process Equipment's latest recorded technology evaluations, including IFS Cloud ERP for ERP Financial on 2026-03-23 and IFS CRM for CRM on 2025-07-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Burt Process Equipment digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Burt Process Equipment Technographics
Burt Process Equipment is a Manufacturing organization based in United States,
with around 150 employees and annual revenues of $20.0 million.
Burt Process Equipment operates a diverse technology stack with applications such as
IFS Cloud ERP, Live Helper Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Burt Process Equipment has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IFS, Live Helper Chat and Microsoft.
Burt Process Equipment recently adopted applications including
IFS Cloud ERP in 2022, Zoominfo Platform in 2021 and Microsoft Oribi Analytics in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Burt Process Equipment’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Burt Process Equipment’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Burt Process Equipment technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.