Roslyn, 11576, NY,
United States
Business Solution Partners Technographics
Business Solution Partners Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Business Solution Partners and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Business Solution Partners employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Business Solution Partners has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2019, HubSpot CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Business Solution Partners is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Business Solution Partners revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Business Solution Partners intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Business Solution Partners Tech Stack and Enterprise Applications
Business Solution Partners AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Business Solution Partners implemented Hubspot Live Chat on its public website. The deployment uses HubSpot Conversations as the conversational layer and is classified in the Chatbots and Conversational AI category, instrumented to capture inbound client inquiries through an embedded web chat widget.
Hubspot Live Chat configuration centered on a web widget, a shared conversational inbox, and bot-assisted routing to qualifying flows and human agents. Implemented capabilities included chat qualification question flows to capture contact information, canned responses for repeat queries, transcript logging, and session handoff rules to move conversations from automated flows to sales or client services representatives.
The implementation is integrated into the company website and operated by sales and client services teams, with conversational ownership assigned to those groups. Governance features documented in the rollout included templated response libraries, operating hour rules, and defined handoff workflows to manage inbound chat coverage and follow up using HubSpot Conversations.
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Business Solution Partners Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Business Solution Partners implemented Microsoft 365 as its core Collaboration platform. The deployment was targeted at the 100 employee professional services firm in the United States, standardizing corporate email, document collaboration and team communications across delivery, finance and sales functions. Microsoft 365 was provisioned to centralize user mailboxes and collaboration tooling under a single vendor suite.
Implementation included Office 365 Mail surfaced on the company website for external contact, and extended to Microsoft 365 services such as Exchange Online mail, SharePoint Online document management, Teams for synchronous collaboration and OneDrive for file synchronization. The rollout emphasized centralized administration, mailbox policies and tenant level governance to manage access and content lifecycle consistent with Collaboration category workflows. Integrations concentrated on web facing email and internal collaboration channels, with configuration oriented to professional services operational needs and cross department content sharing.
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Business Solution Partners Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Business Solution Partners implemented HubSpot CMS Hub for Web Content Management to run their public website. The deployment uses HubSpot CMS Hub as the centralized platform for site authoring and hosting, positioning the application as the primary Web Content Management environment for client-facing content.
The implementation leverages standard Web Content Management capabilities including template-driven page building, a drag and drop editor, content staging and versioning, blog and landing page modules, and built-in form and call to action management. SEO tooling, responsive templates, SSL hosting and CDN delivery are employed to support marketing-led content production and secure page delivery.
Operational management is aligned to marketing and client-facing communications, with editorial workflows and role based permissions configured to manage approvals and publishing. Governance practices center on centralizing content ownership within the marketing function and standardizing page templates and publishing workflows to support consistent digital presence across the firm.
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Business Solution Partners CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Business Solution Partners IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Business Solution Partners
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Business Solution Partners Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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