Tupelo, 38804, MS,
United States
Cadence Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cadence Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5825 Cadence Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cadence Bank has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2023, ICE Mortgage Black Knight MSP for Loan Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cadence Bank is running and its propensity to invest more and deepen its relationship with Oracle , PaySimple , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cadence Bank revenues, which have grown to $1.79 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cadence Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2020 |
In 2018, Cadence Bank implemented Oracle Cloud ERP in an initiative categorized as ERP Financial. The implementation focused on moving core Finance and Accounting capabilities to Oracle Cloud ERP while aligning with a broader multi-year program supporting regulatory compliance and merger activity.
The deployment centered on Financial Close and Planning modules within Oracle Cloud ERP, with configuration work to support finance planning workflows and close orchestration. Parallel finance programs included a Hyperion upgrade for on premise finance planning, and a corporate tax software installation to centralize tax processing alongside the Oracle Cloud ERP rollout.
Integrations and system stabilization work included migration of production document repositories from OnBase to Image Centre, and integration touchpoints between Oracle Cloud ERP, Hyperion planning, and the newly installed corporate tax system. Operational coverage explicitly spanned Accounting, Finance, Corporate Treasury, and Tax, and the program supported systems integration requirements during two mergers and acquisitions.
Governance was led by a senior project manager reporting into executive finance stakeholders, working closely with the CFO to coordinate people and process changes across departments. The ERP Financial program was executed alongside related IT initiatives, including a four year Data Mart project to normalize data for regulatory reporting, a Windows 10 upgrade for 1800 users, interactive voice response deployment, and a vendor management system replacement, with cross functional teams delivering projects on time and under budget.
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Payment Processing | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2023 | 2023 |
In 2023, Cadence Bank implemented UKG Pro Recruiting (ex UltiPro Recruiting) as its applicant tracking solution. The UKG Pro Recruiting (ex UltiPro Recruiting) deployment serves as the Recruiting,Applicant Tracking System for the bank's career site, providing job requisition management, public job posting, application capture, candidate pipeline tracking, screening automation and interview scheduling. Configuration work emphasized career site integration, requisition and approval workflows, candidate workflow orchestration and offer management modules.
Operational ownership resides with Talent Acquisition and HR recruiting teams who use the system to route applicants from the public career portal into structured hiring stages and approvals. Governance changes focused on role based access, requisition approval routing and standardized candidate status taxonomies to align hiring managers and HR processes. Integrations referenced by the deployment are centered on the hosted career site connection visible at the customer portal link.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| ICE Mortgage Technology | Legacy | ICE Mortgage Black Knight MSP | Loan Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Cadence Bank implemented ICE Mortgage Black Knight MSP to support its mortgage and home equity origination and servicing operations. The deployment is categorized as Loan Management and was planned as an integrated, end-to-end technology infrastructure to support origination, servicing and default life cycles across the enterprise.
The implementation includes Empower as the comprehensive loan origination system to electronically originate, process, underwrite and close mortgage and home equity loans on a single platform. Empower’s configuration-driven automation enables lights-out processing by monitoring key data changes and triggering automated or manual tasks based on lender-configured logic, and it is paired with a modern product pricing and eligibility engine and a digital point-of-sale solution. The solution set also incorporates Black Knight digital close capabilities with eDelivery and eSigning, machine-learning based document classification and indexing, a fee service for tolerance cures, property tax data feeds and automated compliance validation testing.
On the servicing side Cadence Bank implemented the MSP servicing system to manage payment processing, escrow administration, customer service and default management with scalable, end-to-end functionality. The MSP system is noted to support large servicing volumes, with the MSP platform used to service approximately 36 million active loans. These servicing capabilities are positioned to centralize core servicing workflows and operational controls within the Loan Management environment.
Integrations focus on seamless interaction between origination and servicing modules and embedded data and analytics to provide actionable intelligence for forecasting and monitoring pipeline, productivity, cycle time and pull-through. The deployment binds origination workflows, pricing and eligibility engines, digital point-of-sale and closing capabilities with servicing processes, aligning technology across underwriting, operations, customer service, default management and compliance.
Governance is centered on configurable business rules and automation that shift routine processing toward system-driven workflows while preserving manual task triggers where required for exception handling and regulatory validation. Cadence Bank and vendor statements describe expected outcomes including enhanced borrower experience, improved regulatory compliance support, boosted operational efficiency, reduced operating costs and strengthened risk mitigation as direct results of using ICE Mortgage Black Knight MSP and the integrated Empower origination ecosystem.
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM and Investor Relationship Management | Investment Management |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2022 | 2023 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Data Warehouse Appliance | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Surveillance System | Physical Security |
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2013 | 2013 |
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