Calzedonia Group
Calzedonia Group Technographics
Calzedonia Group Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Calzedonia Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 46000 Calzedonia Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Calzedonia Group has purchased the following applications: SAP S/4 HANA for ERP Financial in 2022, SAP SuccessFactors Compensation for Compensation Management in 2020, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Calzedonia Group is running and its propensity to invest more and deepen its relationship with SAP , Apple , Altamira or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Calzedonia Group revenues, which have grown to $4.14 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Calzedonia Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Calzedonia Group Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2022 | 2022 |
In 2022 Calzedonia Group deployed SAP S/4 HANA to establish ERP Financial capabilities that support both finance and logistics processes across the organization. The implementation is anchored in the company SAP logistics department based in Dossobuono of Villafranca and is positioned to manage and control logistics and transport flows for the entire Calzedonia Group.
SAP S/4 HANA was configured to deliver core financial capabilities including general ledger, accounts payable, accounts receivable and controlling while aligning inventory valuation and cost accounting with logistics master data. The implementation also supports cross functional workflows common to ERP Financial environments such as procure to pay and order to cash orchestration linked to logistics events.
Integrations are explicit and operational, with transactional and master data flows exchanged between SAP S/4 HANA, the Transportation Management System OTM and the Warehouse Management System LEA REPLY. The SAP logistics team performs ongoing monitoring and analysis of these interfaces to ensure transport execution and warehouse movements reconcile with ERP financial postings and inventory positions.
Governance and operational ownership reside with the IT SAP logistics department, which provides monitoring, analysis and project support for logistics oriented initiatives across the group. Day to day operational coverage spans transport, warehouse and finance functions, with the SAP logistics team coordinating system level changes and supporting cross functional process adjustments.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2020 | 2020 |
In 2020 Calzedonia Group deployed SAP SuccessFactors Compensation as its Compensation Management application across the Group commercial subsidiaries. The rollout was coordinated by the International HR Administration function, with explicit emphasis on defining Group standards and aligning compensation processes with international HR administration practices.
SAP SuccessFactors Compensation was configured to support core compensation planning capabilities including salary review cycles, eligibility rules, compensation templates, approval workflows, guidelines for pay for performance, and variable pay orchestration. The implementation leveraged the standard Compensation Management functional taxonomy to centralize configuration of cycles, role based approvals, and compensation grids while preserving local parameterization for country specific requirements.
The deployment was integrated with SAP SuccessFactors Employee Central to centralize employee master data, organizational structures, and eligibility attributes used to populate compensation worksheets and approval routing. Operational coverage targeted commercial subsidiaries and international HR administration processes, with data feeds and organizational hierarchies used to determine eligibility and budget allocation across units.
Governance and rollout were driven by a Group level steering model, including definition of Group standards, analysis of local needs, and training to new users delivered by the International HR Administration team. Change activities focused on standardizing compensation workflows and approval governance across subsidiaries, while allowing localized configuration driven by the centralized compensation framework.
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Core HR | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2004 | 2004 |
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Learning and Development | HCM |
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2004 | 2004 |
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Onboarding | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2004 | 2004 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Calzedonia Group deployed Salesforce Chat, formerly Salesforce Live Agent, on its public e-commerce website. The deployment is classified under Chatbots and Conversational AI and was positioned to provide real-time customer engagement and chat support across online shopping journeys.
The Salesforce Chat implementation leveraged a web chat widget, session routing to agent consoles, and canned messaging common to Chatbots and Conversational AI to manage inbound customer inquiries. The configuration delivered contextual information to agents within the Salesforce interface and supported scripted automation with structured handoffs to live operators.
Operational scope concentrated on online commerce touchpoints, supporting Calzedonia Group customer service and e-commerce functions through the site chat channel. Governance focused on chat routing rules, agent session management, and transcript retention policies configured inside the Salesforce environment to align agent workflows with online support processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2022 | 2022 |
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eCommerce | eCommerce |
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2022 | 2022 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2022 | 2022 |
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Supply Chain Management | SCM |
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2022 | 2022 |
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Transportation Management | SCM |
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2022 | 2022 |
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Warehouse Management | SCM |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Calzedonia Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Calzedonia Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Calzedonia Group Technographics
Calzedonia Group is a Retail organization based in Italy,
with around 46000 employees and annual revenues of $4.14 billion.
Calzedonia Group operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP SuccessFactors Compensation and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Compensation Management and Chatbots and Conversational AI.
Calzedonia Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Salesforce.
Calzedonia Group recently adopted applications including
CrowdStrike Falcon in 2023, SAP S/4 HANA in 2022 and Salesforce Commerce Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Calzedonia Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Calzedonia Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Calzedonia Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.