Camping World
2 Marriott Drive,
Lincolnshire, 60069, IL,
United States
Lincolnshire, 60069, IL,
United States
1 847 808 3000
Retail
Camping World Technographics
Camping World Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Camping World and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12261 Camping World employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Camping World has purchased the following applications: Oracle e-Business Suite Accounts Payable for AP Automation in 2014, Accurate Background for BackGround Screening in 2017, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Camping World is running and its propensity to invest more and deepen its relationship with Oracle , SAP , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Camping World revenues, which have grown to $6.23 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Camping World intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Camping World Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle e-Business Suite Accounts Payable | AP Automation | ERP Financial Management | n/a | 2014 | 2015 |
In 2014, Camping World implemented Oracle e-Business Suite Accounts Payable. The deployment provided AP Automation capability as part of Camping Worlds Oracle Applications R12 finance stack, with Oracle e-Business Suite Accounts Payable serving as the core invoice processing and accounts payable application.
The implementation encompassed configuration and operational support across adjacent financial modules including GL, AP, AR, OM, INV, CM and iExpense, with environments observed on Oracle Applications R12 versions 12.2.3 and a lead role in an upgrade to 12.2.8. Workstreams for the AP automation initiative focused on mapping accounting requirements to automated invoice workflows, exception handling, and test script creation during DEV, TEST and UAT phases.
The technical architecture used Oracle11g as the database layer and common support tools such as SQL PLUS and TOAD. Integrations explicitly covered OM to INV to AR Auto Invoice flows and tax interfacing with Vertex O Series, with support activity spanning Vertex O Series 7.0 and an upgrade path to 9.0, ensuring tax calculation and posting points were coordinated with accounts payable processing.
Governance and operational coverage were centered on Finance and Accounting teams and the Tax team, with senior systems analysts leading the AP automation project, gathering business requirements, troubleshooting Auto Invoice and O2C and P2P flow issues, and providing ongoing production support for GL, AP, AR, OM and INV.
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ERP Financial | ERP Financial Management |
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2017 | 2018 |
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ERP Financial | ERP Financial Management |
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2017 | 2018 |
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Expense Management | ERP Financial Management |
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2014 | 2014 |
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Expense Management | ERP Financial Management |
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2014 | 2015 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accurate Background | Legacy | Accurate Background | BackGround Screening | HCM | n/a | 2017 | 2017 |
In 2017, Camping World implemented Accurate Background as its BackGround Screening solution to centralize pre-hire screening within HR Operations. The deployment was governed from the Director of Human Resources Operations function, which supported approximately 15,000 employees across 43 US states and reported up to the VP of HR, aligning the background screening program with enterprise recruiting and compliance workflows.
Accurate Background was configured to deliver standard candidate screening capabilities consistent with BackGround Screening platforms, including criminal checks, employment and education verification, configurable screening packages, and candidate-level status tracking. The implementation emphasized automation of status updates and adjudication workflows so screening outcomes could feed into hiring decision and onboarding gates.
The screening service was integrated into Camping World recruitment and onboarding processes, with explicit partnership links managed between Accurate Background and the company electronic onboarding ecosystem led by ADP, and with the ATS and learning management components of the broader HCM footprint. Screening results and operational metrics were surfaced into HR reporting, complementing Power BI and ADP Data Cloud dashboards used by HR and executive stakeholders for visibility into hires and compliance.
Governance and operational ownership rested with HR Operations, which negotiated and managed the Accurate Background relationship as part of a suite of vendor partnerships. Processes were restructured to embed background screening into requisition-to-hire workflows, to support rapid store openings and acquisition-related hiring across the United States, and to centralize compliance oversight with the internal employment legal team.
These HR systems and vendor partnerships, which included Accurate Background for background checking, were part of a broader program of HR service delivery and process optimization that delivered stated annual cash flow improvements and contributed to recognition of Camping World HR, including the 2021 ADP Innovation Award. Accurate Background, Camping World and BackGround Screening are positioned within the companys HR Operations function as the operational backbone for pre-hire risk and compliance screening.
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Benefits Administration | HCM |
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2021 | 2021 |
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Compensation Management | HCM |
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2023 | 2023 |
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Core HR | HCM |
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2018 | 2019 |
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Core HR | HCM |
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2023 | 2024 |
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Learning and Development | HCM |
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2023 | 2023 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Performance and Goal Management | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2010 | 2010 |
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Recruiting, Applicant Tracking System | HCM |
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2023 | 2023 |
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Talent Assessment | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2009 | 2009 |
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Workforce Management | HCM |
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2016 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Camping World implemented Salesforce Chat, formerly Salesforce Live Agent, on its public website to deliver real-time customer conversations. The deployment embedded the Salesforce Chat web widget to route inbound chats to live agents, supporting customer service and online sales, and is classified under Chatbots and Conversational AI.
Configuration centered on session handling, agent presence, skill-based routing, canned responses and transcript capture to preserve context across interactions within the Salesforce chat environment. Operational governance established chat routing rules, escalation workflows and agent console procedures to convert web sessions into follow-up work and align chat staffing with contact center schedules. The implementation emphasized agent-assisted conversational workflows and persistent session records for continuity of customer support.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Online Meeting Scheduling | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2019 | 2019 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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Sourcing | Procurement |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Camping World
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Camping World Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Camping World IT executives and key decision makers. This section highlights Camping World's latest recorded technology evaluations, including CSI IDS Astra G2 for Dealership Management on 2026-01-06, CyberSource Payment Management Platform for Payment Processing on 2025-10-01, and Wunderkind Marketing for Marketing Automation on 2025-08-26. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Camping World digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Camping World Technographics
Camping World is a Retail organization based in United States,
with around 12261 employees and annual revenues of $6.23 billion.
Camping World operates a diverse technology stack with applications such as
Oracle e-Business Suite Accounts Payable, Accurate Background and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like AP Automation, BackGround Screening and Chatbots and Conversational AI.
Camping World has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Accurate Background and Salesforce.
Camping World recently adopted applications including
Workday Compensation in 2023, Workday HCM in 2023 and Workday Learning in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Camping World’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Camping World’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Camping World technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.