Capital Insurance Group
1 Lower Ragsdale Dr,,
Monterey, 93940, CA,
United States
Monterey, 93940, CA,
United States
1 877-200-4220
Insurance
Capital Insurance Group Technographics
Capital Insurance Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Capital Insurance Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Capital Insurance Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Capital Insurance Group has purchased the following applications: FIS Integrated Payables for AP Automation in 2019, Guidewire BillingCenter for Insurance Billing Administration in 2023, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Capital Insurance Group is running and its propensity to invest more and deepen its relationship with FIS Global , Guidewire , Quadient or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Capital Insurance Group revenues, which have grown to $637.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Capital Insurance Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Capital Insurance Group Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Integrated Payables | AP Automation | ERP Financial Management | n/a | 2019 | 2019 |
In 2019 Capital Insurance Group implemented FIS Integrated Payables as an AP Automation initiative to eliminate paper checks and simplify supplier payments. The deployment of FIS Integrated Payables positions the company to originate Visa card payments to suppliers through a card program and to centralize electronic payment orchestration within Accounts Payable.
The implementation centers on supplier enrollment and card program participation workflows, with suppliers instructed to register at the FIS Integrated Payables portal to receive Visa payments. Operational scope is focused on AP and vendor payment processing, using FIS Integrated Payables capabilities for electronic card issuance and payment orchestration, and the rollout emphasizes supplier onboarding via the specified registration URL https://fisintegratedpayables.com/payments/login.aspx to enable card-based disbursements.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Guidewire | Legacy | Guidewire BillingCenter | Insurance Billing Administration | ERP Services and Operations | PwC | 2023 | 2023 |
In 2023, Capital Insurance Group initiated Guidewire BillingCenter implementation for Insurance Billing Administration as part of a broader migration to Guidewire Cloud. The insurer expanded its Guidewire footprint after first becoming a Guidewire customer in 2015, and it engaged PwC to support the Cloud transition and implementation activities. The Cloud pivot occurred midstream during an on-premises ClaimCenter upgrade, driving a program-level decision to standardize core systems on Guidewire Cloud.
Capital deployed Guidewire BillingCenter alongside ClaimCenter and PolicyCenter to centralize billing administration, premium receivables, and financial reporting workflows. ClaimCenter went live on Guidewire Cloud in August 2023 using an out-of-the-box configuration, and PolicyCenter and Guidewire BillingCenter completed go-live in February 2024, reflecting a phased P&C core rollout. The program emphasized standard configurations to accelerate time to value and reduce the ongoing cost and cadence of upgrades.
The implementation uses Guidewire Cloud as the deployment architecture and integrates directly with Guidewire Data Platform using Cloud Data Access to deliver near real-time data latency for operational and financial reporting. Guidewire BillingCenter operates as an integrated node within the P&C core, exchanging data with ClaimCenter and PolicyCenter, and CIG plans to extend engagement-layer integrations with ProducerEngage and CustomerEngage to activate agent and customer portals and mobile access. Data consumption is routed into production reporting pipelines that feed agency performance, premium receivables, financial metrics, and claims analytics.
Governance and rollout sequencing were designed for low disruption, exemplified by a weekend cutover for PolicyCenter and Guidewire BillingCenter and rapid post‑cutover validation the following business day. PwC supported implementation tasks and CIG prioritized cloud adoption and out-of-the-box product configurations to reduce future upgrade costs and implementation timelines.
Reported outcomes from the program include positive feedback from the claims force on system ease of use and the ability to leverage core data in near real-time for a wide set of reporting and operational use cases. Capital Insurance Group expects deeper operational insight into its P&C core and enhanced customer and agent servicing when it brings Guidewire Predict and additional Engage products into production.
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Insurance Claims Management | ERP Services and Operations |
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2023 | 2023 |
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Insurance Policy Administration | ERP Services and Operations |
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2023 | 2023 |
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Mailing System | ERP Services and Operations |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Capital Insurance Group implemented Microsoft 365 for Collaboration. Capital Insurance Group is using Microsoft 365 on their website and across its United States operations, extending cloud productivity to approximately 600 employees. Microsoft 365 Collaboration supports core business functions including claims administration, underwriting coordination, sales enablement, and corporate support.
The deployment centers on Microsoft 365 core collaboration capabilities such as Exchange Online for corporate email, SharePoint Online for intranet and document libraries, Microsoft Teams for synchronous collaboration, and OneDrive for endpoint file synchronization. Configuration emphasizes tenant provisioning, team and site templates aligned to business units, centralized document management, and access controls for sensitive insurance content. Automation of provisioning and group membership is applied to streamline onboarding for business functions.
The corporate website surfaces Microsoft 365 content, enabling published resources and document access through the external web presence. Operational coverage spans underwriting, claims, customer service, sales, and HR, with Microsoft 365 used to coordinate cross-functional workflows and client-facing content publishing. Integration points are tenant-centric, aligning web content delivery and internal collaboration services through the Microsoft 365 tenant.
Governance is structured to the Microsoft 365 tenant model, with role-based administration, retention and compliance policies, and conditional access controls to support insurance regulatory requirements. Administrative workflows standardize site lifecycle, information classification, and eDiscovery readiness for business functions handling sensitive policyholder information. Microsoft 365 is positioned as the Collaboration backbone for Capital Insurance Group across business and customer-facing channels.
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Collaboration | Collaboration |
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2018 | 2018 |
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Survey and Questionnaire | Collaboration |
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2015 | 2015 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Capital Insurance Group
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Apps Being Evaluated by Capital Insurance Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Capital Insurance Group IT executives and key decision makers. This section highlights Capital Insurance Group's latest recorded technology evaluations, including Guidewire Customer Engage for Customer Engagement on 2024-08-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Capital Insurance Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Capital Insurance Group Technographics
Capital Insurance Group is a Insurance organization based in United States,
with around 600 employees and annual revenues of $637.0 million.
Capital Insurance Group operates a diverse technology stack with applications such as
FIS Integrated Payables, Guidewire BillingCenter and Microsoft 365,
covering areas like AP Automation, Insurance Billing Administration and Collaboration.
Capital Insurance Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Guidewire and Microsoft.
Capital Insurance Group recently adopted applications including
Guidewire Cloud in 2024, Guidewire BillingCenter in 2023 and Guidewire ClaimCenter in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Capital Insurance Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Capital Insurance Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Capital Insurance Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.