Topeka, 66603, KS,
United States
Capitol Federal Savings Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Capitol Federal Savings Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 659 Capitol Federal Savings Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Capitol Federal Savings Bank has purchased the following applications: Zelle Payments for Payment Processing in 2020, FIS Affinity Edge (ex Miser Core Banking) for Core Banking in 2021, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Capitol Federal Savings Bank is running and its propensity to invest more and deepen its relationship with Zelle , FIS Global , Fiserv or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Capitol Federal Savings Bank revenues, which have grown to $193.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Capitol Federal Savings Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zelle | Legacy | Zelle Payments | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Capitol Federal Savings Bank deployed Zelle Payments as part of its Payment Processing capabilities for consumer digital banking. The implementation placed Zelle Payments inside the bank's broader digital payments portfolio alongside digital wallets, online transfers, online bill pay, and instant payments delivered via RTP and FedNow.
Zelle Payments was integrated into the bank's online and mobile channels to enable peer-to-peer and account-to-account transfers, aligning Payment Processing workflows with existing digital banking authentication and transfer orchestration. The configuration emphasized category-aligned capabilities such as real-time credit transfers, payment routing, transaction monitoring, and reconciliation, and it supported retail banking and payments operations functions. Governance centered on centralized transaction visibility and unified reconciliation processes to standardize digital payments flows across channels.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Affinity Edge (ex Miser Core Banking) | Core Banking | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Capitol Federal Savings Bank implemented FIS Affinity Edge (ex Miser Core Banking) as its Core Banking platform. The deployment positions FIS Affinity Edge as the central ledger and account processing system for the institution, supporting deposit, check handling and routine transaction posting across retail and commercial accounts.
Capitol Federal operates a dedicated Financial Intelligence Unit that has used Verafin since 2011 to automate AML/BSA and fraud detection workflows. The FIU is staffed with five BSA analysts, two red flag and fraud specialists, a unit supervisor and a department manager, and leverages Verafin Case Management and SAR capabilities for investigations and filings. Verafin fraud analytics detected a check kiting pattern that led the FIU to place holds, close accounts and coordinate with other banks, an intervention that prevented more than $350,000 in losses as documented by the bank.
FIS Affinity Edge is described as the banks Core Banking system while Verafin provides the institutions specialized AML, monitoring and case orchestration capabilities. Typical Core Banking functional terminology applies to the implementation, including centralized account records, transaction posting, deposit and check processing workflows, and operational controls that support holds and account closure procedures used by operations and compliance teams.
Governance was formalized through an FIU structure that increased institution-wide monitoring and investigative capacity over a multi year period, with explicit workflows for opening cases, escalating suspicious activity and electronically filing SARs to FinCEN via Verafin. Law enforcement engagement increased through follow up requests and subpoenas on filed SARs, reinforcing the FIUs investigative processes and the combined operational relationship between CapFeds Core Banking platform and its AML tooling.
|
|
|
|
|
Core Banking | ERP Services and Operations |
|
2017 | 2017 |
|
|
|
|
|
Digital Banking | ERP Services and Operations |
|
2017 | 2017 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2018 | 2018 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2017 | 2017 |
|
|
|
|
|
Web Content Management | Content Management |
|
2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2024 | 2024 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
AML, Fraud and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||