CARESuper
Level 8, 188 Collins St,
Hobart, 7000, TAS,
Australia
Hobart, 7000, TAS,
Australia
61 3 7042-2723
Banking and Financial Services
CARESuper Technographics
CARESuper Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CARESuper and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 CARESuper employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CARESuper has purchased the following applications: JobAdder ATS for Applicant Tracking System in 2022, Microsoft 365 for Collaboration in 2017, Hotjar for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CARESuper is running and its propensity to invest more and deepen its relationship with JobAdder , Sage , ELMO Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CARESuper revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CARESuper intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CARESuper Tech Stack and Enterprise Applications
CARESuper HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Ascender PeopleStreme eRecruit | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, CARESuper implemented JobAdder ATS as its Applicant Tracking System, replacing Ascender PeopleStreme eRecruit and exposing the application workflow directly on CARESuper's public careers site. The deployment scoped recruitment activity for the HR and talent acquisition teams across the Australian organization of about 200 employees. As configured, CARESuper JobAdder ATS Applicant Tracking System serves HR and talent acquisition functions and is the primary candidate intake channel on the corporate careers page.
The JobAdder ATS deployment centralized standard Applicant Tracking System capabilities including job requisition posting, candidate application intake via an embedded careers portal, resume parsing, candidate profile management, configurable hiring workflows, and interview scheduling automation. Configuration prioritized career site integration and application form hosting, with JobAdder ATS used as the primary candidate-facing entry point and the system of record for open roles.
Operational integration was implemented as a web-hosted careers endpoint, evidenced by JobAdder apply URLs surfaced on CARESuper's site, making JobAdder ATS the canonical applicant repository and workflow engine for open roles. The operational coverage included HR, recruitment coordinators, and hiring managers, with role-based access and candidate stage visibility managed within JobAdder ATS.
Governance was adjusted to align hiring approvals and candidate data handling to the ATS workflow, consolidating candidate records and standardizing stages and owner responsibilities inside JobAdder ATS. No system integrator partner was listed for the 2022 deployment, and the implementation narrative centers on JobAdder ATS as the Applicant Tracking System driving CARESuper recruitment activity on its website.
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Core HR | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2018 | 2018 |
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CARESuper Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, CARESuper implemented Microsoft 365 for Collaboration to centralize communications and content for the Australian superannuation fund. The Microsoft 365 deployment followed a cloud SaaS tenancy model and provisioned core collaboration capabilities including Exchange Online email, SharePoint Online intranet and document management, OneDrive for Business file sync, Microsoft Teams for real-time meetings and chat, and Office desktop and web applications, consistent with Collaboration category functionality. Microsoft 365 is also surfaced on CARESuper's public website for selected content and engagement workflows, indicating use of the platform for both internal collaboration and public-facing content delivery.
The implementation targeted internal business functions and corporate teams, including member services, to support knowledge management, secure document sharing, and meeting orchestration. Administration and governance were executed through Microsoft 365 tenant controls with role-based administration, email and sharing policies, and platform compliance tooling typical of the service. The resulting architecture consolidated messaging, file services, and collaboration under Microsoft 365, aligning CARESuper Collaboration capabilities with cloud-first operational controls and governance.
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Event Management | Collaboration |
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2021 | 2021 |
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CARESuper CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, CARESuper implemented Hotjar on its public website to capture member interaction patterns as part of its Customer Experience tooling. The deployment of Hotjar centralized client-side behavioral instrumentation across CARESuper web properties, positioning Hotjar as a focal analytics layer for session-level observation and qualitative feedback. This implementation explicitly applied to the company website rather than back-office systems, focusing on digital member touchpoints.
Hotjar was configured to provide session replays, heatmaps, conversion funnel visibility, and on-site feedback collection, supporting digital experience, product, and marketing decision workflows. The architecture relied on web page instrumentation and browser-based data capture, with captured insights consumed by digital teams for UX triage and prioritization, and governed through analytics ownership and access controls. CARESuper’s use of Hotjar reflects a category-aligned approach to Customer Experience, using behavioral analytics to inform website optimization and member engagement efforts.
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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CARESuper PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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CARESuper IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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CARESuper CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at CARESuper
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by CARESuper Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CARESuper IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CARESuper digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD CARESuper Technographics
CARESuper is a Banking and Financial Services organization based in Australia,
with around 200 employees and annual revenues of $20.0 million.
CARESuper operates a diverse technology stack with applications such as
JobAdder ATS, Microsoft 365 and Hotjar,
covering areas like Applicant Tracking System, Collaboration and Customer Experience.
CARESuper has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as JobAdder, Microsoft and Contentsquare.
CARESuper recently adopted applications including
JobAdder ATS in 2022, Sage HRMS in 2022 and ELMO Learning Management in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CARESuper’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CARESuper’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CARESuper technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.