Atlanta, 30339, GA,
United States
Carestream Dental Technographics
Carestream Dental Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Carestream Dental and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Carestream Dental employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carestream Dental has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2010, ADP Recruiting for Recruiting, Applicant Tracking System in 2014, SAP Concur Travel for Travel Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carestream Dental is running and its propensity to invest more and deepen its relationship with SAP , ADP , Genesys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carestream Dental revenues, which have grown to $280.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carestream Dental intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Carestream Dental Tech Stack and Enterprise Applications
Carestream Dental ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2010 | 2018 |
In 2010, Carestream Dental implemented SAP ERP ECC 6.0 as its ERP Financial system. The work was led by the Divisional CIO for the information technology department, who supervised 35 direct reports across the United States, United Kingdom, and France and owned application and infrastructure strategy for the global dental business.
SAP ERP ECC 6.0 was configured to support core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, cost accounting, and fixed assets management. The implementation emphasized centralized financial master data, chart of accounts alignment across divisions, transaction posting controls, and standardized period end close workflows to support consistent financial reporting.
The SAP ERP ECC 6.0 deployment was integrated with the companys CRM systems and with global networking and infrastructure components managed by the IT organization, enabling accounting transactions to flow from customer engagement systems into financial ledgers across the US, UK, and France. Operational coverage centered on the information technology department and finance functions across those regional sites.
Governance and rollout were executed under the Divisional CIOs IT organization, with direct-report teams responsible for application management, infrastructure, release coordination, and change control for finance processes. SAP ERP ECC 6.0 served as the core ERP Financial platform for Carestream Dentals centralized financial operations and cross regional accounting workflows.
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Expense Management | ERP |
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2019 | 2019 |
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Carestream Dental HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Carestream Dental implemented ADP Recruiting as its Recruiting,Applicant Tracking System to centralize online candidate intake and structured hiring workflows. ADP Recruiting was deployed as the company website facing applicant tracking layer, capturing applications through the corporate career site and routing candidate records into the ATS for review and processing.
The ADP Recruiting implementation focused on core applicant tracking capabilities, including job requisition posting, career site application capture, candidate profile management, interview scheduling, offer workflow and standard ATS reporting. Configuration emphasized role based access for HR recruiters and hiring managers, status driven candidate pipelines, and automated notifications to support consistent screening and interview orchestration.
Integrations for this deployment were explicitly limited to the Carestream Dental website where ADP Recruiting served as the front end for candidate submissions, preserving the relationship between web sourced applicants and internal recruiting records. Governance included centralized HR ownership of requisition controls and hiring approvals, with process standardization across recruiting and HR teams to operationalize the ADP Recruiting Recruiting,Applicant Tracking System for ongoing talent acquisition activity.
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Workforce Management, Employee Engagement | HCM |
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2020 | 2020 |
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Carestream Dental ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Carestream Dental deployed SAP Concur Travel as its Travel Management solution. The initial deployment centralized travel booking, itinerary management, and expense reporting for Sales and Marketing, executive leadership, and global management teams supporting both domestic and international travel requirements.
SAP Concur Travel was configured to support core Travel Management capabilities, including travel booking and itinerary orchestration, international travel support such as visa and passport tracking, expense capture and reconciliation, and structured approval workflows used by executive assistants and finance approvers. The implementation emphasized expense report analysis and approval routing, with SAP Concur Travel serving as the primary system for reconciling travel and entertainment expenses.
Operationally the implementation maintained direct touchpoints with SAP for purchase order creation, invoice fulfillment, payment confirmation, and monthly accrual submissions, aligning travel and expense records with the companys financial processes. The rollout supported event and meeting logistics for leadership and sales events, including Presidents Club and national sales meetings, enabling coordinated travel, lodging, and vendor price negotiation activities across Sales, Marketing, Purchasing, Human Resources, and Global Marketing functions.
Governance and workflow changes centered on centralized expense approval and executive delegation, with executive assistants reconciling and approving expense reports on behalf of senior leaders, analyzing expense reports prior to finance approval, and managing travel compliance for international trips. The implementation institutionalized travel and expense workflows within SAP Concur Travel, embedding travel planning, expense reconciliation, and cross-functional coordination into existing organizational processes.
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Carestream Dental AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Carestream Dental Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Survey and Questionnaire | Collaboration |
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2014 | 2014 |
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Carestream Dental CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Carestream Dental ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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Carestream Dental SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2012 | 2012 |
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Carestream Dental IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Carestream Dental CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Carestream Dental
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Apps Being Evaluated by Carestream Dental Executives
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