Westerville, 43082, OH,
United States
Central Ohio Primary Care Technographics
Central Ohio Primary Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Central Ohio Primary Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Central Ohio Primary Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Central Ohio Primary Care has purchased the following applications: eClinicalWorks Cloud EHR for Electronic Health Record in 2019, Microsoft 365 for Collaboration in 2019, Epic UserWeb for Web Content Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Central Ohio Primary Care is running and its propensity to invest more and deepen its relationship with eClinicalWorks , Epic Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Central Ohio Primary Care revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Central Ohio Primary Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Central Ohio Primary Care Tech Stack and Enterprise Applications
Central Ohio Primary Care ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eClinicalWorks | Legacy | eClinicalWorks Cloud EHR | Electronic Health Record | ERP Services and Operations | n/a | 2019 | 2020 |
In 2019 Central Ohio Primary Care implemented eClinicalWorks Cloud EHR as its primary Electronic Health Record platform. The implementation emphasized clinician and staff adoption, supported by an on-site EHR trainer based in Westerville, OH who coordinated training curriculum and classroom labs for new hires and existing providers.
Configuration work focused on core Electronic Health Record workflows including clinical documentation, order entry, scheduling, patient intake workflows, and processing administrative action requests within eClinicalWorks Cloud EHR. Training programs included role-specific sessions for providers, managerial, clinical and clerical staff, along with troubleshooting playbooks and hands-on training labs to accelerate operational use.
Operational activities included site visits and go-lives for new practice onboarding, mentoring of newly hired trainers, and handling customer service escalated issues to stabilize day one operations. The implementation also encompassed analysis of office operations to create site specific workflows intended to preserve patient experience while standardizing clinical processes.
Governance and knowledge transfer were structured through a trainer mentoring model and documented training artifacts used for ongoing staff onboarding and classroom execution. A notable outcome explicitly documented by the implementation team was being instrumental to the group that tested, implemented and introduced providers to TeleHealth platforms during the COVID pandemic onset.
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2017 | 2017 |
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Healthcare ERP | ERP Services and Operations |
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2017 | 2017 |
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Laboratory Management | ERP Services and Operations |
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2017 | 2017 |
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Medical Practice Management | ERP Services and Operations |
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2021 | 2021 |
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Central Ohio Primary Care Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Central Ohio Primary Care implemented Microsoft 365 as its Collaboration platform. The deployment was applied across the enterprise to support administrative, clinical support, and corporate back office functions for an organization of approximately 1,000 employees, and public site artifacts indicate Microsoft 365 is actively referenced on the customer website.
The Microsoft 365 implementation centered on core Collaboration capabilities, including hosted email and calendaring, real time communication and meetings, cloud document libraries and team collaboration sites, and user file sync and sharing. Configuration work focused on tenant level architecture, cloud first identity and access control using Azure Active Directory, and standard collaboration governance such as role based access, site provisioning controls, and content lifecycle policies.
Operational coverage extended to practice administration, revenue cycle coordination, provider and staff communications, and corporate support functions. The environment was provisioned to support desktop and mobile productivity workflows, and governance controls were applied to manage information access and compliance across organizational units and sites.
Rollout and governance emphasized tenant level policy management, conditional access and device controls, and phased user enablement to align communication, document management, and collaboration workflows with existing operational processes. Microsoft 365 is referenced directly by the customer website, confirming public facing linkage to the deployed Collaboration services.
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Collaboration | Collaboration |
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2022 | 2022 |
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Central Ohio Primary Care Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic UserWeb | Web Content Management | Content Management | n/a | 2016 | 2016 |
In 2016, Central Ohio Primary Care implemented Epic UserWeb. The organization deployed Epic UserWeb as its Web Content Management platform to centralize publication of resource pages and documentation on the corporate website, positioning the application to manage clinical and administrative content updates.
Configuration emphasized Web Content Management capabilities typical for the category, including content authoring workflows, version control, and role-based access controls to segregate clinical materials from general site content. Epic UserWeb was configured to support structured content publishing and secure document distribution for internal audiences and affiliated partners.
The implementation includes federated authentication integration, using Epic UserWeb sign-in via ADFS endpoints at signin.epic.com to enable single sign-on for site users. Operational coverage is focused on the Central Ohio Primary Care website and internal resource delivery, with governance models instituted for content owners and publishing approvals to maintain control over sensitive clinical information.
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Central Ohio Primary Care CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2022 | 2022 |
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Central Ohio Primary Care ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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Central Ohio Primary Care IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Central Ohio Primary Care CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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VPN | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Central Ohio Primary Care
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Central Ohio Primary Care Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-05-06 | Central Ohio Primary Care | Evaluated | Epic Systems | EPIC EHR | Electronic Health Record | ERP Services and Operations |
| 2025-08-04 | Central Ohio Primary Care | Evaluated | Epic Systems | Epic MyChart | Electronic Health Record | ERP Services and Operations |