AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Centrality Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Halo Service Solutions Legacy HaloPSA Professional Services Automation ERP Services and Operations n/a 2018 2018
In 2018 Centrality implemented HaloPSA, deploying a Professional Services Automation application to standardize and instrument UK-managed services operations. The deployment focused on IT service management and service desk processes in Europe, specifically the United Kingdom, and aimed to improve functionality, automate workflows and increase transparency for managed services delivery. Centrality implemented HaloPSA to centralize ticket handling, SLA tracking and change oversight within a single PSA platform. HaloPSA was configured with explicit modules for SLA management, reporting and Change Management, and the implementation included automated wallboards and configurable reporting views. Service desk workflows were modeled in HaloPSA to enforce SLA commitments and to route Change Management approvals through defined stages, while administrative configuration controls were simplified to support faster updates. Automation of reporting and wallboard feeds delivered continuous operational visibility and supported standardization of ITSM processes. The rollout covered UK-managed services operations and service desk teams, aligning operational governance to SLA metrics and Change Management workflows for incident and request handling. HaloPSA provided faster reporting, automated wallboards and easier configuration to support organisational growth, improving transparency across service delivery and management. Centrality used HaloPSA as its Professional Services Automation platform to link service operations, reporting and change governance within its UK service footprint.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot CRM CRM CRM n/a 2022 2022
CRM CRM 2020 2020
Marketing Automation CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2014 2014
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2013 2013

IT Decision Makers and Key Stakeholders at Centrality

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Centrality Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Centrality IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Centrality digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Centrality Technographics
Centrality is a Communications organization based in United Kingdom, with around 65 employees and annual revenues of $8.0 million.
Centrality operates a diverse technology stack with applications such as HaloPSA, Microsoft 365 and Hubspot CRM, covering areas like Professional Services Automation, Collaboration and CRM.
Centrality has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Halo Service Solutions, Microsoft and HubSpot.
Centrality recently adopted applications including Hubspot CRM in 2022, Hubspot Marketing Automation in 2021 and Google Cloud Platform (GCP) in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Centrality’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Centrality’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Centrality technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.