Chipsoft Technographics
Chipsoft Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chipsoft and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Chipsoft employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chipsoft has purchased the following applications: Enreach Virtual Agent for Chatbots and Conversational AI in 2024, Microsoft 365 for Collaboration in 2022, Microsoft SharePoint for Enterprise Content Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chipsoft is running and its propensity to invest more and deepen its relationship with Enreach , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chipsoft revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chipsoft intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chipsoft Tech Stack and Enterprise Applications
Chipsoft AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Enreach | Legacy | Enreach Virtual Agent | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, ChipSoft implemented Enreach Virtual Agent on its website. The deployment uses Enreach Virtual Agent, classified in the Chatbots and Conversational AI category, to provide a web-based conversational interface for external users and site visitors.
The implementation centers on standard conversational modules, including intent classification, dialogue management, scripted FAQ flows, session context handling, and fallback routing to human support channels. Configuration work emphasized a web chat widget and an administrative console for conversation design, content updates, and analytics instrumentation, reflecting common functional workflows for Chatbots and Conversational AI.
Operational scope is the ChipSoft public website, with the primary business functions supported being customer service and inbound lead capture. Governance appears organized around content owners and support teams who manage conversation scripts and access to the agent administration tools, enabling iterative updates to dialog flows and knowledge content.
The narrative documents a focused, website-first deployment of Enreach Virtual Agent at ChipSoft, aligning the Enreach Virtual Agent application in the Chatbots and Conversational AI category with digital customer engagement and self-service support functions.
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Chipsoft Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Chipsoft implemented Microsoft 365 to establish a company wide Collaboration platform supporting productivity and communications across its 110 employees. Public site artifacts indicate they are using Microsoft 365 on their website, confirming a live tenant and public presence for the application.
The Microsoft 365 deployment aligns with cloud SaaS architecture and centers on identity driven access and standard Collaboration modules, including Exchange Online for email, Microsoft Teams for meetings and chat, SharePoint Online for intranet and document collaboration, and OneDrive for Business for personal file storage. Operational coverage is company wide across corporate functions typical for a media firm of this size, enabling unified content collaboration, team communication, and managed external sharing, with governance likely organized around a single tenant model and centralized user provisioning and role based access controls.
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Chipsoft Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2015 | 2015 |
In 2015, Chipsoft deployed Microsoft SharePoint as its Enterprise Content Management platform to power public website content and centralize editorial assets. The implementation uses Microsoft SharePoint on their website and positions the application as the primary content repository for the Media company operating from the Netherlands.
Configuration emphasized web content management and document management capabilities native to Microsoft SharePoint, including structured page templates, managed metadata, document libraries and enterprise search. The implementation also leveraged SharePoint publishing features to enable staged publishing and approval workflows for externally facing pages.
Operational coverage focused on marketing, editorial and site operations teams, consolidating content authoring, approval and publishing to a single platform. Governance centered on role based permissions, content lifecycle policies and formal editorial workflows to control public website updates while keeping content operations consistent with Enterprise Content Management practices.
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Chipsoft CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Chipsoft IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Chipsoft
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Team Leader Testing & Quality Management | Non Manager | IT | |
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Apps Being Evaluated by Chipsoft Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||