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Citadel Enterprise Americas Technographics
Citadel Enterprise Americas Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Citadel Enterprise Americas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2932 Citadel Enterprise Americas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Citadel Enterprise Americas has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2024, UKG Great Place to Work Emprising for Employee Experience, Employee Engagement in 2020, Oracle Netsuite OpenAir for Professional Services Automation in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Citadel Enterprise Americas is running and its propensity to invest more and deepen its relationship with Oracle , SAP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Citadel Enterprise Americas revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Citadel Enterprise Americas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Citadel Enterprise Americas Tech Stack and Enterprise Applications
Citadel Enterprise Americas ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2024 | 2025 |
In 2024, Citadel Enterprise Americas implemented Oracle Cloud ERP in an ERP Financial initiative. The firm also went live with Oracle Fusion Cloud ERP and EPM, marking a coordinated deployment of core financial systems and planning applications.
The implementation emphasized standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, fixed assets, treasury management, and period close orchestration, while Oracle EPM was applied for financial planning, consolidation, and management reporting. Configuration work focused on multi ledger accounting, accounting rules, intercompany processing, and close automation to align with institutional financial reporting cycles.
The deployment was scoped to the corporate finance organization, covering accounting, financial planning and analysis, treasury, and close operations across the firm. Integrations with other systems were not detailed in the source material, so interface topology and third party connection specifics are not described here.
Governance emphasis centered on standardized financial controls, centralized process orchestration, and role based access to ensure compliance and auditability during the rollout. The go live of Oracle Cloud ERP and EPM represents a major milestone in Citadel Enterprise Americas plans to further modernize and streamline its financial processes.
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Expense Management | ERP |
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2019 | 2019 |
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Citadel Enterprise Americas HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Great Place to Work Emprising | Employee Experience, Employee Engagement | HCM | n/a | 2020 | 2020 |
In 2020, Citadel Enterprise Americas deployed UKG Great Place to Work Emprising. The implementation is positioned under the Employee Experience,Employee Engagement category and is surfaced on Citadel's public website to support employer branding and to make engagement signals visible externally.
The deployment configures core UKG Great Place to Work Emprising capabilities typical of employee engagement platforms, including employee engagement surveys, structured reporting and analytics, and action planning workflows to close feedback loops. UKG Great Place to Work Emprising is used by People teams to collect sentiment, generate engagement reports, and organize follow up activities aligned to measured employee experience themes.
Operational ownership resides with Citadel’s HR and Talent functions, which govern survey cadence, reporting distribution, and internal action plan tracking. The implementation is integrated into the corporate careers and culture pages to present employer experience data externally while feeding internal people operations and engagement governance processes.
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Talent Assessment | HCM |
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2018 | 2018 |
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Talent Assessment | HCM |
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2021 | 2021 |
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Citadel Enterprise Americas ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Citadel Enterprise Americas implemented Oracle Netsuite OpenAir for Professional Services Automation. The initial implementation targeted updating project information and time sheets within Oracle Netsuite OpenAir, establishing a single source for project records and time capture across project teams.
Configuration emphasized core Professional Services Automation capabilities, including project setup and lifecycle tracking, task level time entry, resource assignment, and structured time sheet approval workflows. Oracle Netsuite OpenAir was configured to enforce standardized project metadata, activity codes, and chargeability flags so project information and time sheets aligned with billing and project accounting requirements.
Operational coverage focused on professional services delivery and finance functions, aligning project managers, consultants, and finance users around a common project and time reporting model. Governance introduced role based access controls, mandatory timesheet submission schedules, and approval routing to improve data integrity and auditability within Oracle Netsuite OpenAir.
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Travel Management | ERP Services and Operations |
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2019 | 2019 |
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Citadel Enterprise Americas Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Citadel Enterprise Americas Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Citadel Enterprise Americas CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Citadel Enterprise Americas EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2024 | 2025 |
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Citadel Enterprise Americas ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Citadel Enterprise Americas Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2025 | 2025 |
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Citadel Enterprise Americas TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ETRM | TRM |
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2015 | 2015 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Risk Management | TRM |
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2015 | 2015 |
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Citadel Enterprise Americas PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Citadel Enterprise Americas IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Citadel Enterprise Americas CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Citadel Enterprise Americas
Apps Being Evaluated by Citadel Enterprise Americas Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-11 | Citadel Enterprise Americas | Evaluated | Epoch | Epoch Payments | Payment Processing | ERP |
| 2025-05-15 | Citadel Enterprise Americas | Evaluated | Paychex | Paychex Flex | Payroll | HCM |
| 2025-05-15 | Citadel Enterprise Americas | Evaluated | MicroStrategy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI |
| 2024-10-11 | Citadel Enterprise Americas | Evaluated |
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Call Center | CRM |