Citgo
1293 Eldridge Parkway,
Houston, 77077, TX,
United States
Houston, 77077, TX,
United States
1 832-486-4840
Oil, Gas and Chemicals
Citgo Technographics
Citgo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Citgo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3300 Citgo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Citgo has purchased the following applications: RadiusOne AR Suite for AR Automation in 2020, SAP SuccessFactors Employee Central for Core HR in 2023, Aspen PIMS for Oil Gas and Chemicals ERP in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Citgo is running and its propensity to invest more and deepen its relationship with HighRadius , Aptean , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Citgo revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Citgo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Citgo Tech Stack and Enterprise Applications
Citgo ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HighRadius | Legacy | RadiusOne AR Suite | AR Automation | ERP | n/a | 2020 | 2020 |
In 2020, CITGO deployed RadiusOne AR Suite from HighRadius to augment SAP Credit Management as an AR Automation solution for credit and risk management. The initiative targeted the credit organization and cross-functional stakeholders to remove manual processing, improve policy enforcement, and create a proactive credit decisioning capability.
The RadiusOne AR Suite implementation configured credit rules to automatically calculate customer risk scores and recommended credit limits, and it established credit workflows to prioritize reviews and orchestrate approvals. The deployment used standard, SAP certified automation enhancements to preserve SAP master data fidelity while introducing automated scoring, limit calculation, and workflow-driven exceptions handling.
Integration design centered on real time ERP data exchange with SAP to ensure decisions reflected current invoicing, payments, and exposure, and to maintain single source of truth for customer financials. Operational coverage emphasized the credit department with embedded collaboration across finance and sales teams to resolve holds and disputes faster through workflow tasking.
Governance and rollout followed a structured methodology that delivered the project on time and on budget, with configuration governance to enforce credit policy and compliance via rules and audit trails. Outcomes reported included improved risk management, enhanced operational efficiency, a shift from reactive to proactive credit controls, and materially reduced interdepartmental communication bottlenecks that enabled double productivity in key credit workflows.
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ERP Financial | ERP |
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2002 | 2002 |
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Expense Management | ERP |
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2010 | 2010 |
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Citgo HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP HCM (HR) | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2023 | 2024 |
In 2023, Citgo implemented SAP SuccessFactors Employee Central as its Core HR system, transitioning from SAP HCM (HR) to a cloud-based employee record of record. The initiative is anchored on SAP SuccessFactors Employee Central and is positioned to centralize core HR data, workforce structure, and personnel lifecycle management within the company.
The deployment included core Employee Central configuration alongside targeted Recruiting and Onboarding capabilities, reflecting internal expertise in SuccessFactors Recruiting and Onboarding. Configuration work focused on employee master data, organizational and position management, event-driven workforce changes, and onboarding workflows to support Talent Acquisition and HR administration functions.
Integrations centered on consolidating HR master data flows and connecting Talent Acquisition intake into the central person record, with anticipated integration touchpoints for payroll, timekeeping, and identity services consistent with Core HR best practices. Operational scope emphasized HR, Talent Acquisition, and onboarding teams as primary business functions using the system across Citgo.
Governance changes included standardizing HR data definitions, centralizing workforce administration processes, and instituting role-based HR workflows to manage hires and onboarding through SuccessFactors. Implementation governance and process controls were organized to support sustained HR operations on SAP SuccessFactors Employee Central.
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Employee Self Service | HCM |
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2012 | 2012 |
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Onboarding | HCM |
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2023 | 2024 |
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Payroll | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2023 | 2024 |
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Workforce Management | HCM |
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2019 | 2019 |
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Citgo ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AspenTech | Legacy | Aspen PIMS | Oil Gas and Chemicals ERP | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, Citgo implemented Aspen PIMS as Planning Software to support a technical project to size and purchase a control valve intended to prevent water hammer. The engagement involved the economics and planning department, and Aspen PIMS was used to calculate break even values that informed specification and purchasing choices.
Aspen PIMS was applied for planning and process economics modeling, using scenario and break even analysis capabilities typical of Planning Software to quantify tradeoffs between valve performance and capital cost. Outputs from Aspen PIMS were used to parameterize technical sizing inputs and to align commercial assumptions with engineering requirements, supporting coordinated decision making between planners and procurement stakeholders.
Change governance was executed through a management of change process, where Aspen PIMS outputs fed the MOC documentation and cross functional review steps. The implementation scope was departmental, centered on economics and planning functions, and the system was used as an analytical decision support tool to justify the control valve purchase and to document the economic rationale within the MOC workflow.
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Citgo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Citgo Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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Citgo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Citgo EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2017 | 2017 |
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Citgo Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2020 | 2020 |
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Supplier Relationship Management | Procurement |
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2020 | 2020 |
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Citgo TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2022 | 2022 |
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Citgo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Citgo CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Citgo
| First Name | Last Name | Title | Function | Department | Phone | |
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Corporate Accounts Payable Manager | Manager | Finance | |
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Manager Financial Reporting, Internal Control and Technical Accounting | Manager | Finance | |
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Finance Manager | Manager | Finance | |
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Assistant Vice President Finance | VP | Finance | |
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Vice President / General Manager, Shared Services | VP | Operations | |
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Manager of Corporate Finance and Investor Relations | Manager | Finance | |
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Manager Business Services - Finance and Business Development | Manager | Finance | |
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Corporate Credit Card Manager (Travel and Purchasing) | Manager | Procurement | |
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Corporate Controller | Director | Finance | |
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General Counsel | CXO | Finance | |
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Manager of Contract Standards & Risk Management | Manager | Risk | |
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Chief Ethics & Compliance Officer | CXO | Finance | |
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General Manager, Corporate Risk Management | Manager | Risk | |
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Human Resources Business Partner | Manager | HR | |
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Vice President of Human Resources and Support Services | VP | HR | |
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Manager HR Data Management | Manager | HR | |
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General Manager Enterprise IT Applications | Director | IT | |
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Mgr. HR & Labor Relations | Manager | HR | |
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Human Resources Business Partner | Director | HR | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by Citgo Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Citgo IT executives and key decision makers. This section highlights Citgo's latest recorded technology evaluations, including DISA Drug Testing for BackGround Screening on 2025-01-06 and Coupa Procurement for Procurement on 2024-06-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Citgo digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-01-06 | Citgo | Evaluated | DISA | DISA Drug Testing | BackGround Screening | HCM |
| 2024-06-18 | Citgo | Evaluated | Coupa Software | Coupa Procurement | Procurement | Procurement |
FAQ - APPS RUN THE WORLD Citgo Technographics
Citgo is a Oil, Gas and Chemicals organization based in United States,
with around 3300 employees and annual revenues of $2.00 billion.
Citgo operates a diverse technology stack with applications such as
RadiusOne AR Suite, SAP SuccessFactors Employee Central and Aspen PIMS,
covering areas like AR Automation, Core HR and Oil Gas and Chemicals ERP.
Citgo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HighRadius, SAP and AspenTech.
Citgo recently adopted applications including
SAP SuccessFactors Employee Central in 2023, SAP SuccessFactors Onboarding in 2023 and SAP SuccessFactors Recruiting in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Citgo’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Citgo’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Citgo technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.