Citizens Bank

One Citizens Plaza,
Providence, 2903, RI,
United States

https://www.citizensbank.com/

1 203-900-6715

Banking and Financial Services

Citizens Bank Technographics

Citizens Bank Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Citizens Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17315 Citizens Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Citizens Bank has purchased the following applications: S&P IHS Markit KY3P for AML, Fraud and Compliance in 2020, MicroStrategy ONE Analytics for Analytics and BI in 2015, Bottomline Paymode-X AP Automation for AP Automation in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Citizens Bank is running and its propensity to invest more and deepen its relationship with S&P Global , MicroStrategy , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Citizens Bank revenues, which have grown to $7.79 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Citizens Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Citizens Bank Data, Technology Stack, and Enterprise Applications

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
S&P Global	Legacy	S&P IHS Markit KY3P	AML, Fraud and Compliance	TRM	n/a	2020	2020
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2005	2005

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
MicroStrategy	Legacy	MicroStrategy ONE Analytics	Analytics and BI	Analytics and BI	n/a	2015	2018
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Data Warehouse	Analytics and BI	Subscribe	2019	2019

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Bottomline Technologies	Legacy	Bottomline Paymode-X AP Automation	AP Automation	ERP Financial Management	n/a	2015	2015
Subscribe	Subscribe	Subscribe	AR Automation	ERP Financial Management	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2012	2013
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2012	2012

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Backup as a Service (BaaS)	IaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Cloud Storage	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Cloud Storage	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Container Service	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Data Streaming	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Data Warehouse Appliance	IaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Digital Workspace	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Domain Name System (DNS)	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Infrastructure as Code (IaC)	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Network Management and Monitoring	IaaS	Subscribe	2019	2019

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Robotic Process Automation	PaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2021	2021

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2014	2014

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Benefits Administration	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Compliance	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Employee Experience	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Performance and Goal Management, Employee Recognition and Rewards Management	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Recruiting Chatbot	HCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System	HCM	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System, Candidate Relationship Management	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Talent Management	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2005	2005
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2005	2005

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Core Banking	ERP Services and Operations	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Core Banking	ERP Services and Operations	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Digital Banking	ERP Services and Operations	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Lease Management	ERP Services and Operations	Subscribe	2017	2018
Subscribe	Subscribe	Subscribe	Legal Practice Management	ERP Services and Operations	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Loan Management	ERP Services and Operations	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Loan Management	ERP Services and Operations	Subscribe	2019	2019

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Customer Analytics	CRM	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Customer Engagement	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2021	2021

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Web Content Management	Content Management	Subscribe	2015	2015

CyberSecurity

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Endpoint Detection and Response (EDR)	CyberSecurity	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Identity and Access Management (IAM)	CyberSecurity	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Secure Web Gateways (SWG)	CyberSecurity	Subscribe	2020	2020

SPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Incentive Compensation Management	SPM	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Incentive Compensation Management	SPM	Subscribe	2018	2018

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2021	2021

Investment Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Portfolio and Investment Management	Investment Management	Subscribe	2004	2004
Subscribe	Subscribe	Subscribe	Trading Platform	Investment Management	Subscribe	2012	2012

Procurement

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	2009	2010
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	2014	2015
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Sourcing	Procurement	Subscribe	2009	2009
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	2014	2015

IT Asset Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Software Asset Management (SAM), IT Asset Management (ITAM)	IT Asset Management	Subscribe	2020	2020

IT Decision Makers and Key Stakeholders at Citizens Bank

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by Citizens Bank Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD Citizens Bank Technographics

Citizens Bank is a Banking and Financial Services organization based in United States, with around 17315 employees and annual revenues of $7.79 billion.

Citizens Bank operates a diverse technology stack with applications such as S&P IHS Markit KY3P, MicroStrategy ONE Analytics and Bottomline Paymode-X AP Automation, covering areas like AML, Fraud and Compliance, Analytics and BI and AP Automation.

Citizens Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as S&P Global, MicroStrategy and Bottomline Technologies.

Citizens Bank recently adopted applications including PostHog in 2023, Salesforce CRM Analytics (formerly Einstein Analytics) in 2022 and Salesforce Customer 360 in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Citizens Bank’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Citizens Bank’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Citizens Bank technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.

Citizens Bank Technographics

TRM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

Analytics and BI

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

ERP Financial Management

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

IaaS

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

PaaS

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

Collaboration

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

HCM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

ERP Services and Operations

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

CRM

Vendor

Old Product

New Product

Category

Market

VAR/SI