Citizens Financial Group

One Citizens Plaza,
Providence, 2903, RI,
United States

https://www.citizensbank.com/

1 203-900-6715

Banking and Financial Services

17570

$8.2B

Citizens Financial Group Technographics

Citizens Financial Group Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Citizens Financial Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17570 Citizens Financial Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Citizens Financial Group has purchased the following applications: MicroStrategy ONE Analytics for Analytics and BI in 2015, Bottomline Paymode-X AP Automation for AP Automation in 2015, A2 Hosting for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Citizens Financial Group is running and its propensity to invest more and deepen its relationship with MicroStrategy , Oracle , Tableau Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Citizens Financial Group revenues, which have grown to $8.22 billion in 2023, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Citizens Financial Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Citizens Financial Group Data, Technology Stack, and Enterprise Applications

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
MicroStrategy	Legacy	MicroStrategy ONE Analytics	Analytics and BI	Analytics and BI	n/a	2015	2018
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Data Warehouse	Analytics and BI	Subscribe	2019	2019

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Bottomline Technologies	Legacy	Bottomline Paymode-X AP Automation	AP Automation	ERP Financial Management	n/a	2015	2015
Subscribe	Subscribe	Subscribe	AR Automation	ERP Financial Management	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2012	2013
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2012	2012

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
A2 HOSTING	Legacy	A2 Hosting	Application Hosting and Computing Services	IaaS	n/a	2020	2020
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Backup as a Service (BaaS)	IaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Cloud Storage	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Container Service	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Data Streaming	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Data Warehouse Appliance	IaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Domain Name System (DNS)	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Endpoint Security	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Identity and Access Management (IAM)	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Infrastructure as Code (IaC)	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Network Management and Monitoring	IaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	IaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Secure Web Gateways (SWG)	IaaS	Subscribe	2020	2020

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2021	2021

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2014	2014

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Benefits Administration	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Compliance	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Employee Experience	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Performance and Goal Management, Employee Recognition and Rewards Management	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Recruiting Chatbot	HCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System	HCM	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System, Candidate Relationship Management	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Talent Management	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2005	2005
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2005	2005

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Core Banking	ERP Services and Operations	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Core Banking	ERP Services and Operations	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Digital Banking	ERP Services and Operations	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Lease Management	ERP Services and Operations	Subscribe	2017	2018
Subscribe	Subscribe	Subscribe	Legal Practice Management	ERP Services and Operations	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Loan Management	ERP Services and Operations	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Loan Management	ERP Services and Operations	Subscribe	2019	2019

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Customer Analytics	CRM	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Customer Engagement	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2021	2021

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Web Content Management	Content Management	Subscribe	2015	2015

SPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Incentive Compensation Management	SPM	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Incentive Compensation Management	SPM	Subscribe	2018	2018

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2021	2021

Investment Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Portfolio and Investment Management	Investment Management	Subscribe	2004	2004
Subscribe	Subscribe	Subscribe	Trading Platform	Investment Management	Subscribe	2012	2012

Procurement

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	2009	2010
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	2014	2015
Subscribe	Subscribe	Subscribe	Sourcing	Procurement	Subscribe	2009	2009
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	2014	2015

Professional Services

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Professional Services	Professional Services	Subscribe	3003	3003

IT Asset Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Software Asset Management (SAM), IT Asset Management (ITAM)	IT Asset Management	Subscribe	2020	2020

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2005	2005

IT Decision Makers and Key Stakeholders at Citizens Financial Group

First Name	Last Name	Title	Function	Department	Email	Phone
Subscribe	Subscribe	Chief Risk Officer	CXO	Risk	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, Treasury Services	VP	Treasury	Subscribe	Subscribe
Subscribe	Subscribe	VP, Enterprise Business Intelligence	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	VP - ALLL, Risk - Business Intelligence Reporting & Analysis	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Vice President - Business Intelligence	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	CFO and EVP	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President, Retail Finance Group, Citizens Commercial Banking	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President - Finance Director - Corporate Reporting	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Sourcing Group Manager, VP - Technology	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Vice President Finance	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Vice President / Travel Manager	VP	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Travel Coordinator	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Finance Director, SVP	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	SVP \ Accounting Group Director	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	AVP, Regional Operations Manager	VP	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Head of Technology Sourcing	Director	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	VP IT Strategy &Vendor Management	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Head of Procurement Strategy	Director	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	SVP, Head of Sourcing, Procurement	VP	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Senior VP of Procurement and Property Corporate Services	VP	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Chief Operating Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	VP- Business Support(Workforce,Intra-Day, Telecom)	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Chief Financial Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President, HR Business Partner	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	CIO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Chief Human Resources Officer	CXO	HR	Subscribe	Subscribe
Subscribe	Subscribe	SVP - Head of Consumer Accounting	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, Portfolio Manager - Institutional Real Estate	VP	Investment	Subscribe	Subscribe
Subscribe	Subscribe	SVP Treasury	VP	Treasury	Subscribe	Subscribe
Subscribe	Subscribe	SVP Benefits	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Senior Payroll Manager	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Chief Information Officer and Head of Technology Services	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	SVP, Head of Digital Innovation & Strategy	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Corporate Controller & Chief Accounting Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Vice President of Digital Transformation	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Infrastructure Director - Platform Services	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Vice President - Head of Enterprise Data Engineering Technology / Distinguished Architect	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	SVP, Director - Head of Engineering	Director	R&D	Subscribe	Subscribe
Subscribe	Subscribe	Platform Manager, HR/Legal	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Chief Compliance Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	EVP and Chief Operating Officer, Legal	CXO	Legal	Subscribe	Subscribe
Subscribe	Subscribe	Chief Legal Officer and General Counsel	CXO	Legal	Subscribe	Subscribe
Subscribe	Subscribe	SVP Head of CRM & Commercial Digital Channels	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Sales Manager, SVP	Manager	Sales	Subscribe	Subscribe
Subscribe	Subscribe	SVP, Head of Consumer Direct Sales	VP	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Consumer Sales Manager, Vice President	Manager	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President Of Technology - Infrastructure Services Strategy	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Executive Vice President, Chief Architect	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, Information Manager - Enterprise Data Management	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	SVP, Director of Shared Services, Sales Performance Management	Director	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Sales Performance Manager	Manager	Sales	Subscribe	Subscribe
Subscribe	Subscribe	SVP - Incentive and Sales Performance Management	VP	Sales	Subscribe	Subscribe
Subscribe	Subscribe	VP, Head of Product Management, Retail Mortgage	VP	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Head of Mortgage Servicing and Collateral Management	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Assistant Vice President / Senior Mortgage Loan Officer	VP	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Mortage Loan Officer	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Mortgage Loan Officer	Director	Operations	Subscribe	Subscribe
Subscribe	Subscribe	VP\| Senior Business Analyst- Home Mortgage Strategy	VP	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice-President, Head of HR Technology	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President, Director of Talent Acquisition, Consumer Banking	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	VP, Commercial Banking Talent Acquisition	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Head of Talent Acquisition	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, Recruiting	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	General Counsel and Chief Legal Officer	CXO	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Chief Information Officer and Head of Enterprise Technology & Security	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	VP- Head of Network Services	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	SVP, Infrastructure Services	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	VP - Head of Network Service Management	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Chief Technology Officer - Head of Infrastructure Services	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Head of Digital Analytics	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Chief Data and Analytics Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Director, Head of Enterprise Database & Analytics	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Data Analytics Consultant, AVP	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Data Scientist, AVP	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Data Scientist, AVP	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	SVP, Head of Data Science, Consumer Deposits	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Deputy General Counsel, Commercial L&L	Director	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Deputy General Counsel and Chief Operating Officer, Legal	Director	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Deputy General Counsel, Capital Markets and Corporate Transactions	Director	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Salesforce Experience Owner	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Salesforce Administrator	Manager	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Salesforce Administrator	Manager	Marketing	Subscribe	Subscribe

Show All Contacts

Apps Being Evaluated by Citizens Financial Group Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

Citizens Financial Group Technographics

Analytics and BI

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

ERP Financial Management

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

IaaS

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

PaaS

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

Collaboration

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

HCM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

ERP Services and Operations

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

CRM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

Content Management

Vendor

Old Product

New Product

Category

Market

VAR/SI