City of Adelaide
25 Pirie Street,
Adelaide, 5000, SA,
Australia
Adelaide, 5000, SA,
Australia
61 8 8203-7203
Government
City of Adelaide Technographics
City of Adelaide Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Adelaide and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1125 City of Adelaide employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Adelaide has purchased the following applications: TechnologyOne Intelligent Invoice Processing for AP Automation in 2015, Frontier Software iChris for Core HR in 2017, Siemens Brightly (formerly Assetic) for Enterprise Asset Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Adelaide is running and its propensity to invest more and deepen its relationship with TechnologyOne , Tungsten Automation , Infor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Adelaide revenues, which have grown to $159.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Adelaide intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Adelaide Tech Stack and Enterprise Applications
City of Adelaide ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne Intelligent Invoice Processing | AP Automation | ERP | n/a | 2015 | 2016 |
In 2015, City of Adelaide implemented TechnologyOne Intelligent Invoice Processing to centralize invoice capture and workflow within its AP Automation footprint. TechnologyOne Intelligent Invoice Processing was applied to support municipal accounts payable activities that intersect with community service program delivery and vendor payment authorisation.
The implementation configured core AP Automation capabilities such as automated invoice capture and intelligent data extraction, configurable approval routing, invoice validation and exception handling, and supplier invoice lifecycle tracking. The TechnologyOne Intelligent Invoice Processing deployment was used to standardize invoice approval workflows and to route payment authorisations into the City of Adelaide invoice management environment.
Operationally the solution was used alongside program systems that support community services, notably Alchemy Service Management System for client records and Better Impact for volunteer management, with Wellbeing program staff authorising payments through the Tech1 invoice management system. The deployment covered accounts payable and finance processes supporting CHSP and Wellbeing programs, reflecting cross‑functional use by finance and community services staff.
Governance focused on role based approval and operational controls for invoice authorisation, with Wellbeing Support Officer responsibilities including invoice authorisation as part of day to day program administration. The narrative highlights a configuration oriented approach to AP Automation, aligning TechnologyOne Intelligent Invoice Processing with existing service delivery systems and program administration workflows.
|
|
|
|
|
AP Automation | ERP |
|
2017 | 2017 |
|
|
|
|
|
AP Automation | ERP |
|
2015 | 2015 |
|
|
|
|
|
ERP Financial | ERP |
|
2015 | 2016 |
|
|
|
|
|
Expense Management | ERP |
|
2018 | 2018 |
|
|
|
|
|
Expense Management | ERP |
|
2022 | 2022 |
|
City of Adelaide HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software iChris | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, City of Adelaide implemented Frontier Software iChris as its Core HR system, centralizing HR master records and formalizing recruitment workflows. The deployment targeted the People Services and People & Governance teams, with a focus on standardizing employee data capture and e-recruitment operations across council services.
Frontier Software iChris was configured to support core HR capabilities typical of the Core HR category, including employee record management, position and vacancy tracking, e-recruitment functionality, onboarding coordination, and interfaces for timesheet processing. Configuration work emphasized role-based access for HR administrators and hiring managers, plus template-driven correspondence for recruitment communications.
Operational activities tied to the Frontier Software iChris implementation included maintaining and updating employee data in Chris21 and ongoing updates to Taleo as part of recruitment recordkeeping, reflecting coordinated data exchange and processes between systems. The implementation supported payroll operations by assisting the payroll team with timesheet processing through Chris21 and maintained continuity of recruitment data in the e-recruitment platform.
Governance and process responsibilities were formalized during rollout, with support for People & Governance Program Projects across the organization and coordination of recruitment, induction, and criminal history screening workflows. The Manager People Services retained Authorised Officer responsibilities for criminal history checks, while system administration and ongoing support activities were embedded within People Services to sustain recruitment and employee record processes.
|
|
|
|
|
Environment, Health and Safety (EHS) | HCM |
|
2014 | 2018 |
|
|
|
|
|
Payroll | HCM |
|
2017 | 2017 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2022 | 2022 |
|
City of Adelaide ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Siemens | Legacy | Siemens Brightly (formerly Assetic) | Enterprise Asset Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, City of Adelaide implemented Siemens Brightly formerly Assetic as its Enterprise Asset Management application. The implementation concluded a multiyear transformation that began with a Brightly partnership in late 2019 and was executed as a dedicated project model using Chamonix specialists for change management, systems alignment and project delivery.
Implementation scope centered on consolidating asset data and establishing lifecycle modelling and maintenance planning capabilities. Siemens Brightly was configured to support consolidated asset registers, preliminary lifecycle modelling, a shift from age based to condition based renewals, and the move from reactive to planned maintenance, with mobile workforce features provisioned to connect field crews to the central system.
Systems integration and operational coverage included rationalizing 17 existing platforms down to seven to create a more aligned enterprise architecture, and implementing a full systems upgrade to support ongoing processing and reporting requirements. Deployment extended to asset management teams, operations crews and customer facing service teams, with over 100 tablets rolled out to operations staff to enable mobile work execution and visible customer complaint feedback loops.
Governance and process restructuring were delivered through phased measurement and defined business enablers, improving staff knowledge transfer and training while clarifying accountability for asset decision making. The project approach emphasized strategic planning, staged rollouts and data requirement assessment to expedite delivery and sustain ongoing collection activity.
Documented outcomes include elimination of manual spreadsheet processing, merged disparate and inconsistent asset registers, operationalized condition based renewal planning, and preliminary lifecycle modelling outputs that inform long term capital decision making. The program also reported reduced financial and audit risk exposure, improved workforce empowerment through mobility, and strengthened data driven decision making across City of Adelaide business functions.
|
|
|
|
|
Grant Management | ERP Services and Operations |
|
2017 | 2017 |
|
|
|
|
|
Library Management | ERP Services and Operations |
|
2021 | 2021 |
|
|
|
|
|
Point Of Sale | ERP Services and Operations |
|
2023 | 2023 |
|
|
|
|
|
Reservation and Booking Management | ERP Services and Operations |
|
2018 | 2018 |
|
City of Adelaide Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
City of Adelaide Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2019 | 2019 |
|
City of Adelaide CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Support | CRM |
|
2023 | 2023 |
|
City of Adelaide ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2024 | 2024 |
|
City of Adelaide PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2022 | 2022 |
|
City of Adelaide Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2022 | 2022 |
|
City of Adelaide IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2005 | 2005 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at City of Adelaide
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Adelaide Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Adelaide IT executives and key decision makers. This section highlights City of Adelaide's latest recorded technology evaluations, including First Advantage for BackGround Screening on 2024-11-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Adelaide digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Adelaide Technographics
City of Adelaide is a Government organization based in Australia,
with around 1125 employees and annual revenues of $159.0 million.
City of Adelaide operates a diverse technology stack with applications such as
TechnologyOne Intelligent Invoice Processing, Frontier Software iChris and Siemens Brightly (formerly Assetic),
covering areas like AP Automation, Core HR and Enterprise Asset Management.
City of Adelaide has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TechnologyOne, Frontier Software and Siemens.
City of Adelaide recently adopted applications including
Freshservice in 2024, Envibe POS in 2023 and FreshDesk Customer Support in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Adelaide’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Adelaide’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Adelaide technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.