Adelaide, 5000, SA,
Australia
City of Adelaide Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Adelaide and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1125 City of Adelaide employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Adelaide has purchased the following applications: TechnologyOne Intelligent Invoice Processing for AP Automation in 2015, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Adelaide is running and its propensity to invest more and deepen its relationship with TechnologyOne , Tungsten Automation , Infor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Adelaide revenues, which have grown to $159.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Adelaide intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne Intelligent Invoice Processing | AP Automation | ERP Financial Management | n/a | 2015 | 2016 |
In 2015, City of Adelaide implemented TechnologyOne Intelligent Invoice Processing to centralize invoice capture and workflow within its AP Automation footprint. TechnologyOne Intelligent Invoice Processing was applied to support municipal accounts payable activities that intersect with community service program delivery and vendor payment authorisation.
The implementation configured core AP Automation capabilities such as automated invoice capture and intelligent data extraction, configurable approval routing, invoice validation and exception handling, and supplier invoice lifecycle tracking. The TechnologyOne Intelligent Invoice Processing deployment was used to standardize invoice approval workflows and to route payment authorisations into the City of Adelaide invoice management environment.
Operationally the solution was used alongside program systems that support community services, notably Alchemy Service Management System for client records and Better Impact for volunteer management, with Wellbeing program staff authorising payments through the Tech1 invoice management system. The deployment covered accounts payable and finance processes supporting CHSP and Wellbeing programs, reflecting cross‑functional use by finance and community services staff.
Governance focused on role based approval and operational controls for invoice authorisation, with Wellbeing Support Officer responsibilities including invoice authorisation as part of day to day program administration. The narrative highlights a configuration oriented approach to AP Automation, aligning TechnologyOne Intelligent Invoice Processing with existing service delivery systems and program administration workflows.
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AP Automation | ERP Financial Management |
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2017 | 2017 |
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AP Automation | ERP Financial Management |
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2015 | 2015 |
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ERP Financial | ERP Financial Management |
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2015 | 2016 |
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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Expense Management | ERP Financial Management |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2005 | 2005 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Core HR | HCM |
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2017 | 2017 |
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Environment, Health and Safety (EHS) | HCM |
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2014 | 2018 |
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Payroll | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Asset Management | ERP Services and Operations |
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2022 | 2022 |
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Grant Management | ERP Services and Operations |
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2017 | 2017 |
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Library Management | ERP Services and Operations |
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2021 | 2021 |
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Point Of Sale | ERP Services and Operations |
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2023 | 2023 |
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Reservation and Booking Management | ERP Services and Operations |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2024 | 2024 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2022 | 2022 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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