Alexandria, 22314, VA,
United States
City of Alexandria Technographics
City of Alexandria Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Alexandria and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5200 City of Alexandria employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Alexandria has purchased the following applications: UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2017, Tyler Munis ERP for Government ERP in 2012, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Alexandria is running and its propensity to invest more and deepen its relationship with UKG , Tyler Technologies , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Alexandria revenues, which have grown to $900.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Alexandria intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Alexandria Tech Stack and Enterprise Applications
City of Alexandria HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2017 | 2017 |
In 2017, City of Alexandria implemented UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) in the Time and Attendance category. The deployment supported a municipal workforce of about 5,200 employees and focused on timecard management, explicitly assisting supervisors and staff updating Kronos Timecards and maintaining accurate punch and time-entry records.
UKG Workforce Central Timekeeper was configured to centralize timecard editing, manager approvals, and exception resolution across municipal departments, with role-based access for supervisors, payroll clerks, and departmental administrators. The implementation formalized workflow changes to standardize timecard corrections and approval routing, and it leveraged Time and Attendance functional modules such as time entry reconciliation, approval workflows, and attendance reporting to support operational payroll readiness and audit review processes.
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Workforce Management | HCM |
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2017 | 2017 |
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City of Alexandria ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis ERP | Government ERP | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, City of Alexandria implemented Tyler Munis ERP. The Tyler Munis ERP deployment sits within the city Government ERP environment and was targeted to support municipal budgeting, fiscal analysis, and capital planning activities managed by the Office of Management & Budget.
The implementation emphasized budget management capabilities to produce the annual operating budget and the capital improvement program, and to support ongoing fiscal and management analyses. Functional configuration focused on departmental budget submission workflows, expenditure and revenue projection processes, grant fund monitoring, and reporting constructs used to generate charts, graphs, and statistical tables for City Council and public meetings.
Operational coverage extended across city departments and agencies with the Office of Management & Budget, a 12 person team with a $1.7 million operating budget, acting as the system owner and primary administrator. Analysts use Tyler Munis ERP outputs alongside intermediate and advanced Microsoft tools such as Excel, PowerPoint, Word and SharePoint to prepare presentations, memos, and detailed budget analyses for departmental reviews and City Council work sessions.
Governance and process changes were anchored in the OMB workflow, including participation in the design, implementation and installation of revised programs, systems, procedures, methods of operation and forms. The rollout emphasized analyst training, procedural documentation, and OMB-led guidance to departments for budget submission, monitoring and interpretation, with senior analysts providing ongoing leadership and training to less experienced staff.
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City of Alexandria Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, City of Alexandria deployed Microsoft 365 to standardize municipal Collaboration across staff and administrative functions. The Microsoft 365 deployment is referenced on the City of Alexandria website and centralizes cloud email, document collaboration, intranet publishing and real time team communication through core Microsoft 365 capabilities.
Deployment covers municipal departments and the citys approximately 5200 employees, providing a unified productivity platform for day to day operations and content management workflows. Configuration and operational scope align with standard Collaboration implementations, with Exchange Online for email, SharePoint for intranet and document management, Microsoft Teams for synchronous collaboration, and Azure Active Directory based identity and access controls, accompanied by governance for information architecture and user provisioning to align with municipal IT policy.
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City of Alexandria Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2016 | 2016 |
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City of Alexandria CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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City of Alexandria PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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City of Alexandria TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2020 | 2020 |
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City of Alexandria IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Alexandria
Apps Being Evaluated by City of Alexandria Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-07-14 | City of Alexandria | Evaluated | DonationXchange | DonationXchange | Donor and Fundraising Management | CRM |
| 2025-08-01 | City of Alexandria | Evaluated | Tyler Technologies | Tyler Munis ERP | Government ERP | ERP Services and Operations |
| 2025-07-31 | City of Alexandria | Evaluated | Medical Information Technology | MEDITECH Expanse EHR | Electronic Health Record | ERP Services and Operations |