Burlington, 5401, VT,
United States
City of Burlington, Vermont Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Burlington, Vermont and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 697 City of Burlington, Vermont employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Burlington, Vermont has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2013, Microsoft 365 for Collaboration in 2018, New Relic APM for Application Performance Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Burlington, Vermont is running and its propensity to invest more and deepen its relationship with UKG , Microsoft , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Burlington, Vermont revenues, which have grown to $205.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Burlington, Vermont intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2013 | 2013 |
In 2013, City of Burlington implemented UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management. The deployment targeted municipal managers and supervisors within the City of Burlington organization and concentrated on establishing manager-led timekeeping and approval capabilities rather than wider HCM modules.
Configuration emphasized time and attendance modules in UKG Workforce Central, including timesheet editing, punch correction, and manager approval workflows. Role based access controls were configured so supervisors could modify, edit and approve employee time while preserving audit trails and approval status tracking.
Operational rollout prioritized training for City managers and supervisors on how to modify, edit and approve employee time in Kronos, embedding those responsibilities into routine supervisory duties. Governance measures accompanied the rollout, with procedural guidance and approval workflow definitions to standardize timesheet edits and ensure consistent supervisor ownership of time approvals.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, the City of Burlington, Vermont deployed Microsoft 365 for Collaboration across municipal departments to modernize email, team collaboration, and document management. The Microsoft 365 implementation centers on core Collaboration capabilities including cloud email and calendaring, team chat and meetings, and centralized document libraries and file sync, with configuration aligned to municipal workflows for internal communications and records access.
The city website references Microsoft 365, indicating public facing linking or embedded service use alongside internal tenant services, while operational coverage extends to city administrative and service delivery functions. Governance is organized around tenant administration, role based access control, and records retention and compliance workflows typical for Collaboration deployments, with Microsoft 365 supporting the City of Burlington, Vermont Microsoft 365 Collaboration business functions for staff collaboration and municipal information management.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2018 | 2018 |
In 2018, the City of Burlington, Vermont deployed New Relic APM to instrument its public website. New Relic APM is used for Application Performance Management and provides server-side application monitoring, transaction tracing, and error analytics across the municipality's web application stack. The City of Burlington, Vermont New Relic APM Application Performance Management implementation focuses on continuous instrumentation of web application processes and real time visibility for IT operations and web delivery teams.
The deployment uses agent based instrumentation embedded in the website application tiers to capture performance metrics, slow transactions, and exception traces, feeding dashboards and alerts into the city IT operations workflow. Operational scope is the municipal public website and related web services, with responsibility held by the city IT operations and web content teams for monitoring, alert configuration, and incident triage. New Relic APM is referenced on the city website as the active Application Performance Management tool supporting application observability and operational monitoring.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Transactional Email | PaaS |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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