AI Buyer Insights:

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

City of Forest Grove, OR
Location
1924 Council Street,
Forest Grove, 97116, OR,
United States
Website
https://www.forestgrove-or.gov/
Phone
1 503-992-3200
Artw industry
Government
Employee
Revenue

City of Forest Grove, OR Technographics

City of Forest Grove, OR Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by City of Forest Grove, OR and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 City of Forest Grove, OR employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that City of Forest Grove, OR has purchased the following applications: Tyler Incode ERP for Government ERP in 2005, Acquia Campaign Studio (ex Mautic) for Marketing Automation in 2021, Freshservice for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems City of Forest Grove, OR is running and its propensity to invest more and deepen its relationship with Tyler Technologies , Acquia , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing City of Forest Grove, OR revenues, which have grown to $71.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Forest Grove, OR intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

City of Forest Grove, OR Tech Stack and Enterprise Applications

City of Forest Grove, OR ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tyler Technologies Legacy Tyler Incode ERP Government ERP ERP Services and Operations n/a 2005 2005
In 2005, the City of Forest Grove, OR implemented Tyler Incode ERP as a Government ERP solution, engaging Tyler Technologies to deliver an integrated financial and utility billing platform. The program represented the first joint client deployment combining Tyler's EDEN and INCODE divisions to deliver a cohesive municipal ERP landscape. EDEN supplied a full financial suite along with payroll and human resources applications, while INCODE supplied utility billing, central cash and accounts receivable modules, and Tyler Incode ERP was configured to link billing transactions into central cash and accounts receivable to support municipal accounting workflows. The deployment emphasized core Government ERP functionality, including general ledger processing, payroll flows, utility customer billing and cash application. Tyler provided implementation services, training and ongoing support as part of the engagement, while the rollout targeted city finance, utility operations and HR/payroll functions. The engagement was positioned as a cross-division implementation, requiring coordination between EDEN and INCODE product teams and municipal administrators to establish operational governance, training schedules and support processes.
Government ERP ERP Services and Operations 2020 2021
City of Forest Grove, OR CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Acquia Legacy Acquia Campaign Studio (ex Mautic) Marketing Automation CRM n/a 2021 2021
In 2021, City of Forest Grove, OR deployed Acquia Campaign Studio (ex Mautic) as its Marketing Automation instance on the municipal website. The implementation centers on the city's public communications channel, with the system positioned to support constituent outreach and web-driven subscriber management for the communications team. Acquia Campaign Studio (ex Mautic) is configured on the website to capture form submissions and web interactions, feed contact records into segmented lists, and orchestrate email campaign workflows and automated messaging. The deployment leverages web tracking and form-based lead capture typical of Marketing Automation platforms, and governance is organized around the communications office for list stewardship, consent handling, and campaign approval workflows. The configuration emphasizes campaign orchestration, contact segmentation, and web-to-email automation as core functional modules used by the city for resident engagement.
City of Forest Grove, OR ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshservice IT Service Management ITSM n/a 2020 2020
In 2020, City of Forest Grove, OR deployed Freshservice. Freshservice is used on their website and functions as the municipality's IT Service Management platform to capture both internal IT tickets and public facing service requests. The implementation focuses on core IT Service Management modules, including incident management, a service catalog, a public self service portal, knowledge base content, and ticketing workflows configured for municipal IT support. Configured workflows handle ticket intake, routing and escalation, and the platform is used to register and track IT assets and configurations to support operational visibility. Operational scope covers IT support for city departments and citizen interactions routed through the website. Governance is managed by municipal IT administrators who maintain service request policies, approval rules and change control procedures within Freshservice.
City of Forest Grove, OR CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2015 2015

IT Decision Makers and Key Stakeholders at City of Forest Grove, OR

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by City of Forest Grove, OR Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Forest Grove, OR IT executives and key decision makers. This section highlights City of Forest Grove, OR's latest recorded technology evaluations, including Munis Utility Billing CIS for Utilities Customer Care and Billing on 2026-04-01. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Forest Grove, OR digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-04-01 City of Forest Grove, OR Evaluated Tyler Technologies Munis Utility Billing CIS Utilities Customer Care and Billing CRM
FAQ - APPS RUN THE WORLD City of Forest Grove, OR Technographics
City of Forest Grove, OR is a Government organization based in United States, with around 300 employees and annual revenues of $71.0 million.
City of Forest Grove, OR operates a diverse technology stack with applications such as Tyler Incode ERP, Acquia Campaign Studio (ex Mautic) and Freshservice, covering areas like Government ERP, Marketing Automation and IT Service Management.
City of Forest Grove, OR has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tyler Technologies, Acquia and Freshworks.
City of Forest Grove, OR recently adopted applications including Acquia Campaign Studio (ex Mautic) in 2021, Tyler Munis ERP in 2020 and Freshservice in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Forest Grove, OR’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates City of Forest Grove, OR’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Forest Grove, OR technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.