Hemet, 92543, CA,
United States
City of Hemet Technographics
City of Hemet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Hemet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 339 City of Hemet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Hemet has purchased the following applications: UKG Workforce Central TeleStaff (ex Kronos TeleStaff) for Workforce Management, Workforce Scheduling in 2015, Microsoft 365 for Collaboration in 2020, CivicEngage for Citizen Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Hemet is running and its propensity to invest more and deepen its relationship with UKG , Microsoft , CivicPlus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Hemet revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Hemet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Hemet Tech Stack and Enterprise Applications
City of Hemet HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central TeleStaff (ex Kronos TeleStaff) | Workforce Management, Workforce Scheduling | HCM | n/a | 2015 | 2015 |
In 2015, City of Hemet implemented UKG Workforce Central TeleStaff (ex Kronos TeleStaff) for Workforce Management. The municipality deployed UKG Workforce Central TeleStaff to centralize scheduling, staffing and on-call assignment workflows across municipal departments and shifts.
Configuration work emphasized roster management, shift scheduling, automated staffing rules, and time capture modules consistent with Workforce Management capabilities. The UKG Workforce Central TeleStaff application was configured to enforce bid and availability rules, manage overtime controls, and provide roster visibility and schedule publishing for staff.
Operational scope encompassed citywide workforce scheduling and dispatch needs, providing a single operational plane for schedule creation, on-call rotation management, and staff self-service. Governance centered on centralized schedule administration and rule-based approvals to standardize roster changes and shift exchanges, and the city exposes Kronos Workforce TeleStaff on their website for staff access.
|
City of Hemet Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, the City of Hemet implemented Microsoft 365, deploying the Microsoft 365 Collaboration suite across municipal staff and administrative functions. Public site source shows Microsoft 365 assets referenced on the city website, consistent with a cloud-hosted tenant model delivering web and client-based collaboration services to the local government environment.
Configuration emphasized standard Collaboration capabilities within Microsoft 365, including Exchange Online email, SharePoint Online intranet and document libraries, OneDrive file synchronization, Teams for synchronous collaboration, and Office web and desktop applications for authoring. Operational coverage was municipal in scope, supporting city staff and departments, and governance focused on access controls, retention settings, and document lifecycle workflows to meet public sector records management and internal collaboration requirements.
|
City of Hemet CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2019 | 2019 |
In 2019, City of Hemet deployed CivicEngage on its public website. CivicEngage was implemented as the municipality's primary Citizen Engagement application to centralize public communications and the delivery of online services. The implementation is visible on the city website and functions as the front end for resident interactions and content publishing.
Deployment architecture centers on web-hosted delivery through the municipal site, supporting content management, online forms, event information, and citizen service request workflows typical of Citizen Engagement platforms. Operational scope spans multiple city departments for communications, public notices, and service intake, with governance enforced through role-based editorial workflows and publishing approvals to control public-facing content. The narrative aligns the City of Hemet CivicEngage Citizen Engagement relationship with municipal business functions, reflecting a public portal oriented implementation.
|
|
|
|
|
Citizen Engagement | CRM |
|
2020 | 2020 |
|
City of Hemet ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
City of Hemet IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
City of Hemet CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at City of Hemet
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Hemet Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-06-02 | City of Hemet | Evaluated | Tyler Technologies | Tyler EnerGov | Permitting and Licensing | ERP Services and Operations |