Hendersonville, 28792, NC,
United States
City of Hendersonville, NC Technographics
City of Hendersonville, NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Hendersonville, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 299 City of Hendersonville, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Hendersonville, NC has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2021, Oracle Cloud HCM Absence Management for Absence and Leave Management in 2017, Oracle Cloud EPM for EPM in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Hendersonville, NC is running and its propensity to invest more and deepen its relationship with Oracle , Esri , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Hendersonville, NC revenues, which have grown to $21.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Hendersonville, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Hendersonville, NC Tech Stack and Enterprise Applications
City of Hendersonville, NC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Tyler Munis ERP | Oracle Cloud ERP | ERP Financial | ERP | FourthSquare | 2021 | 2022 |
In 2021 the City of Hendersonville, NC implemented Oracle Cloud ERP as an ERP Financial solution. The city chose Oracle Fusion Cloud for EPM, ERP and HCM and engaged FourthSquare as the implementation partner to deliver a cloud SaaS architecture with vendor-managed infrastructure and built-in disaster recovery.
Oracle Cloud ERP was configured to meet a no-customization requirement and to include subscription pricing that covers updates and new versions. Implemented ERP modules include Accounts Payable, Accounts Receivable, General Ledger, Cost Management, Expenses, Fixed Assets and Project Management, while EPM was delivered via Oracle Planning and Budgeting Cloud and HCM modules included Recruiting Cloud, Time and Labor, Payroll, Benefits, Core HR and Self-Service portal, and Absence Management. The implementation emphasized a modern user interface and government grade cybersecurity controls as part of the Oracle Cloud ERP deployment.
The program migrated financial and human capital management workloads from Tyler Munis ERP to Oracle Cloud ERP, consolidating core finance, budgeting and HR processes into the cloud platform. Operational coverage spans municipal finance and HR functions, with the vendor shouldering infrastructure responsibilities and disaster recovery to reduce local hardware and maintenance overhead. Integration specifics were limited to the provided scope, with the project focused on out-of-the-box configuration rather than custom integrations.
Governance and support were extended via FourthSquare managed services for both production and development projects, and Hendersonville is successfully live with all modules. The rollout demonstrates that a small municipal organization can deploy tier 1 cloud ERP and EPM capabilities without heavy customization, while retaining cloud subscription pricing that includes platform updates.
|
City of Hendersonville, NC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Absence Management | Absence and Leave Management | HCM | n/a | 2017 | 2017 |
In 2017 the City of Hendersonville, NC implemented Oracle Cloud HCM Absence Management as part of a broader Oracle Fusion Cloud EPM, ERP and HCM program to move its HR and financial systems to a unified cloud platform. The City engaged in an extensive gap analysis and RFP process driven by concerns over rising maintenance, aging user interfaces, infrastructure costs and cybersecurity exposure, and they selected Oracle Fusion Cloud to standardize and simplify support across functions for a planned ten year investment.
The implementation included Oracle Cloud HCM Absence Management alongside Core HR and self service portal, Time and Labor, Payroll, Benefits and Oracle Recruiting Cloud. On the ERP side the project delivered Accounts Payable, Accounts Receivable, General Ledger, Cost Management, Expenses, Fixed Assets and Project Management, and the EPM layer uses Oracle Planning and Budgeting Cloud. The Absence and Leave Management deployment was configured to use standard cloud capabilities and avoid customizations that had complicated prior support and upgrades.
Deployment was executed as a cloud SaaS architecture, centralizing databases across HCM, ERP and EPM to reduce duplicate entries and manual workflows, and to offload hardware, backups and disaster recovery to the vendor. FourthSquare served as implementation partner and continues to provide managed services for both production and development environments. Configuration emphasized built in disaster recovery, vendor delivered updates, and alignment with government grade cybersecurity requirements.
Governance and rollout followed the Citys formal procurement and implementation plan, including the RFP driven vendor selection and a change posture that moved away from the heavily customized Tyler Munis environment. The City of Hendersonville, NC is successfully live with the full suite of modules and continues to operate Oracle Cloud HCM Absence Management within an integrated Absence and Leave Management framework while using FourthSquares managed services for ongoing operational support.
|
|
|
|
|
Benefits Administration | HCM |
|
2017 | 2017 |
|
|
|
|
|
Core HR | HCM |
|
2021 | 2022 |
|
|
|
|
|
Payroll | HCM |
|
2017 | 2017 |
|
|
|
|
|
Time and Attendance | HCM |
|
2017 | 2017 |
|
City of Hendersonville, NC EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud EPM | EPM | EPM | FourthSquare | 2021 | 2022 |
In 2021 the City of Hendersonville, NC implemented Oracle Cloud EPM as part of an Oracle Fusion Cloud deployment to move to a cloud SaaS architecture that would deliver a modern user interface, government grade cybersecurity, built in disaster recovery and vendor managed updates. The decision to standardize on Oracle Fusion Cloud for EPM, ERP and HCM was paired with a requirement to avoid custom code, shift infrastructure and hosting obligations to the vendor, and include pricing that covers ongoing version upgrades.
The deployment included Oracle Planning and Budgeting Cloud under the EPM category, and a suite of Oracle ERP modules including Accounts Payable, Accounts Receivable, General Ledger, Cost Management, Expenses, Fixed Assets and Project Management. HCM capabilities delivered in the same program included Oracle Recruiting Cloud, Time and Labor, Payroll, Benefits, Core HR with a self service portal and Absence Management. Configuration emphasized out of the box functionality and best practice process design rather than bespoke extensions.
Integration and operational coverage were executed within the Oracle Fusion Cloud portfolio, aligning Oracle Cloud EPM with the implemented ERP and HCM modules to provide consolidated planning, budgeting and financial close workflows. FourthSquare served as the implementation partner and continues to provide managed services for both production and development projects, supporting ongoing configuration, patching and release activity. The environment is cloud hosted, vendor operated, and configured to leverage Oracle’s built in recovery and update mechanisms.
Governance and rollout focused on municipal functional owners for finance, payroll and HR, with FourthSquare operating as the primary integrator and managed services provider to handle release management and platform maintenance. The program was delivered without customer specific customization, which reduced the need for bespoke upgrade paths and supported vendor led versioning. Hendersonville is successfully live with all modules across EPM, ERP and HCM, demonstrating that a small municipality can implement tier one cloud EPM and enterprise application suites using a managed services model.
|
City of Hendersonville, NC PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2020 | 2020 |
|
City of Hendersonville, NC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at City of Hendersonville, NC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Assistant Finance Director | Director | Finance | ||||
| Finance Director | Director | Finance | ||||
| Senior Accountant | Manager | Finance |
Apps Being Evaluated by City of Hendersonville, NC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||