City of Hillsboro, OR
150 E. Main Street,
Hillsboro, 97123, OR,
United States
Hillsboro, 97123, OR,
United States
1 503-681-6100
Professional Services
City of Hillsboro, OR Technographics
City of Hillsboro, OR Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Hillsboro, OR and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 648 City of Hillsboro, OR employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Hillsboro, OR has purchased the following applications: Paymentus Payveris for Payment Processing in 2018, Volgistics Volunteer Background Screening for BackGround Screening in 2022, OpenGov Infrastructure Asset Management for Government ERP in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Hillsboro, OR is running and its propensity to invest more and deepen its relationship with Paymentus , Volgistics , OpenGov or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Hillsboro, OR revenues, which have grown to $104.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Hillsboro, OR intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Hillsboro, OR Tech Stack and Enterprise Applications
City of Hillsboro, OR ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paymentus | Legacy | Paymentus Payveris | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, City of Hillsboro, OR implemented Paymentus Payveris as its Payment Processing solution and deployed the vendor on the city public website. Paymentus Payveris functions as the online payment gateway for city transactions, and Paymentus Payveris is surfaced through web-based payment pages to accept customer payments for municipal services.
The implementation leveraged Payment Processing capabilities typical to the category, including hosted payment pages and online bill presentment, card processing and ACH electronic payments, tokenization for stored payment methods, and PCI-aligned transaction capture and reporting. Configuration work focused on user-facing payment flows, payment method acceptance rules, and reconciliation-ready transaction records to support municipal accounting processes.
Operational coverage centers on customer-facing collections delivered via the City of Hillsboro website, with primary business functions impacted including city finance and customer service. Governance emphasis was placed on payment acceptance policy and PCI compliance controls, and the deployment model prioritized embedding Paymentus Payveris payment flows into existing web service pages for online revenue collection.
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City of Hillsboro, OR HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Volgistics | Legacy | Volgistics Volunteer Background Screening | BackGround Screening | HCM | n/a | 2022 | 2022 |
In 2022, the City of Hillsboro, OR implemented Volgistics Volunteer Background Screening on its public website for volunteer applications. The Volgistics Volunteer Background Screening application, categorized as BackGround Screening, is used to capture volunteer intake and initiate background check workflows supporting municipal volunteer programs. The deployment is embedded in the city's volunteer-facing web flows to route applicants into screening processes and to provide status visibility for applicants and administrators.
The implementation emphasizes category-aligned capabilities such as application intake, background check orchestration, status and eligibility tracking, and document management for volunteer records. Operational coverage is focused on municipal volunteer programs, with program coordinators administering screening queues and maintaining audit trails inside the Volgistics Volunteer Background Screening environment. Governance was configured to map screening triggers to program-specific eligibility rules and to enforce administrative workflow routing and record retention for volunteers.
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City of Hillsboro, OR ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenGov | Legacy | OpenGov Infrastructure Asset Management | Government ERP | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, City of Hillsboro, OR selected and began using Cartegraph, now part of OpenGov Infrastructure Asset Management, under the Government ERP category for its water treatment operations. The deployment targeted the Joint Water Commission water treatment plant in the west region of Oregon, consolidating treatment plant asset records that had previously been maintained on paper and in Access databases and enabling mobile enabled preventative maintenance for utilities operations.
OpenGov Infrastructure Asset Management was configured to centralize the asset registry, establish work order management and preventative maintenance scheduling, and support mobile field data capture and crew assignments consistent with Government ERP asset management capabilities. Configuration emphasized preventive maintenance workflows, scheduling logic, and reporting modules to support operational planning and trend analysis.
Operational scope centered on utilities operations at the Joint Water Commission, with field crews using mobile enabled interfaces to receive, execute, and close maintenance work orders and supervisors using the system for reporting and trend tracking. The solution served as the authoritative asset and maintenance management system for the treatment plant site.
By 2014 to 2015 the JWC had shifted to predominantly proactive maintenance work, reducing reactive maintenance to approximately 3 percent, and the implementation improved reporting and trend analysis to inform operational decisions. Governance and rollout details in source materials describe adoption by operations staff and the consolidation of paper and Access based records into the centralized application.
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City of Hillsboro, OR Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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City of Hillsboro, OR Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
|
2020 | 2020 |
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City of Hillsboro, OR CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Citizen Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
|
2018 | 2018 |
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City of Hillsboro, OR PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Geographic Information System | PLM and Engineering |
|
2017 | 2017 |
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City of Hillsboro, OR PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Transactional Email | PaaS |
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2022 | 2022 |
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City of Hillsboro, OR IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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City of Hillsboro, OR CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City of Hillsboro, OR
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Hillsboro, OR Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Hillsboro, OR IT executives and key decision makers. This section highlights City of Hillsboro, OR's latest recorded technology evaluations, including Oracle Utilities Customer to Meter (C2M) for Utilities Customer Care and Billing on 2025-08-09 and DailyPay for Earned Wage Access on 2025-01-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Hillsboro, OR digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-09 | City of Hillsboro, OR | Evaluated | Oracle | Oracle Utilities Customer to Meter (C2M) | Utilities Customer Care and Billing | CRM |
| 2025-01-25 | City of Hillsboro, OR | Evaluated | DailyPay | DailyPay | Earned Wage Access | HCM |
FAQ - APPS RUN THE WORLD City of Hillsboro, OR Technographics
City of Hillsboro, OR is a Professional Services organization based in United States,
with around 648 employees and annual revenues of $104.0 million.
City of Hillsboro, OR operates a diverse technology stack with applications such as
Paymentus Payveris, Volgistics Volunteer Background Screening and OpenGov Infrastructure Asset Management,
covering areas like Payment Processing, BackGround Screening and Government ERP.
City of Hillsboro, OR has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Paymentus, Volgistics and OpenGov.
City of Hillsboro, OR recently adopted applications including
Volgistics Volunteer Background Screening in 2022, Pathwire Mailgun in 2022 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Hillsboro, OR’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Hillsboro, OR’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Hillsboro, OR technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.