City of Lakeland Water Utilities
501 E Lemon St,
Lakeland, 33801, FL,
United States
Lakeland, 33801, FL,
United States
1 863-834-8316
Utilities
City of Lakeland Water Utilities Technographics
City of Lakeland Water Utilities Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Lakeland Water Utilities and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 City of Lakeland Water Utilities employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Lakeland Water Utilities has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, SAP SuccessFactors Compensation for Compensation Management in 2016, IBM Maximo for Enterprise Asset Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Lakeland Water Utilities is running and its propensity to invest more and deepen its relationship with Oracle , SAP , TimeClock Plus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Lakeland Water Utilities revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Lakeland Water Utilities intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Lakeland Water Utilities Tech Stack and Enterprise Applications
City of Lakeland Water Utilities ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 City of Lakeland Water Utilities implemented Oracle E-Business Suite as its ERP Financial platform to centralize core accounting processes for the utility finance function. The deployment positioned Oracle E-Business Suite to support day to day invoice processing and fiscal close activities performed by the Water Utilities accounting team.
The implementation focused on Accounts Payable and General Ledger capabilities within Oracle E-Business Suite, including voucher and invoice entry, manual journal entry processing, vendor statement reconciliation, cash management related bookkeeping, and month end and fiscal year close procedures. Oracle E-Business Suite was used to run and prepare accounting reports and maintain accounting schedules, with data entry verification and correction workflows embedded in routine transaction processing.
Operational coverage was scoped to City of Lakeland Water Utilities finance and accounting staff in Lakeland Florida, where front line users such as Accounting Clerk II entered invoices, reconciled accounts, and communicated with vendors and departments for approvals. The instance operated as a centralized ERP Financial system within the municipal IT environment, supporting departmental approval flows and requiring City Manager approval on specific manual journal entries.
Governance centered on role based transaction ownership, documented cutoff and deadline instructions for fiscal year close, and audit oriented controls for invoice audit, payment authorization, and vendor reconciliation. Process workflows emphasized supervised maintenance of accounting records, advanced clerical verification steps, and reconciliation protocols to ensure accuracy of payable and ledger data within Oracle E-Business Suite.
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City of Lakeland Water Utilities HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2016 | 2016 |
In 2016, City of Lakeland Water Utilities implemented SAP SuccessFactors Compensation. SAP SuccessFactors Compensation is the Compensation Management application used to manage pay structures, merit adjustments, and salary planning across the Water Utilities workforce.
Implementation centered on core Compensation Management capabilities, including compensation planning, plan modeling, configurable approval workflows, and reporting for salary administration. Configuration work focused on security roles for HR administrators, managers, and payroll liaisons, along with budget envelope controls and award allocation processes.
The deployment used SAP SuccessFactors Compensation as a cloud hosted application to centralize compensation administration for the Water Utilities organization, which comprises approximately 200 employees. Operational scope included HR compensation administration, finance budget owners, and line managers executing review and approval cycles.
Program governance emphasized standardized compensation cycles, change control for plan updates, and administrator oversight to enforce policy and transparency. Integration details with timekeeping or payroll systems were not specified in the source materials.
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Payroll | HCM |
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2014 | 2014 |
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Time Clock (Hardware) | HCM |
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2016 | 2016 |
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City of Lakeland Water Utilities ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 City of Lakeland Water Utilities implemented IBM Maximo as its Enterprise Asset Management application. The deployment was led by an in-house Computer Applications Specialist who functioned as Water Engineering Database Application Administrator, responsible for IBM Maximo implementation, integration assurance and ongoing support.
IBM Maximo was configured to establish a centralized asset register, work order management, preventive maintenance scheduling and inspection record workflows aligned with Enterprise Asset Management practices for water infrastructure. The configuration work focused on mapping water assets and embedding maintenance processes, with the specialist performing hands-on administration and functional configuration.
Integrations were explicit and prioritized, IBM Maximo interfaced with the UMS billing system as the system of record with additions and maintenance of data specific to the Water Department, and integration assurance was provided during a UMS upgrade. The implementation also included coordination for a TimeClock Plus upgrade and operational administration of Hach WIMS and ARCOS, delivering integration validation, data stewardship and continuity across engineering, billing and operations.
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Utilities ERP | ERP Services and Operations |
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2017 | 2017 |
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City of Lakeland Water Utilities Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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City of Lakeland Water Utilities Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2012 | 2012 |
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Web Content Management | Content Management |
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2011 | 2011 |
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City of Lakeland Water Utilities CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Utilities Customer Care and Billing | CRM |
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2016 | 2016 |
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City of Lakeland Water Utilities PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2015 | 2015 |
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City of Lakeland Water Utilities PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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City of Lakeland Water Utilities IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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City of Lakeland Water Utilities CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at City of Lakeland Water Utilities
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Water Utilities | Director | Finance | |
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Director of Information Technology | Director | IT | |
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Assistant Director of Water | Director | Operations | |
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Water Control Systems Program Integrator | Manager | IT | |
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Fleet Manager | Manager | Supply Chain | |
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Water Utilities Field Manager | Manager | Operations | |
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Administrative Assistant- Department of Information Technology | Manager | IT | |
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Apps Being Evaluated by City of Lakeland Water Utilities Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Lakeland Water Utilities IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Lakeland Water Utilities digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Lakeland Water Utilities Technographics
City of Lakeland Water Utilities is a Utilities organization based in United States,
with around 200 employees and annual revenues of $20.0 million.
City of Lakeland Water Utilities operates a diverse technology stack with applications such as
Oracle E-Business Suite, SAP SuccessFactors Compensation and IBM Maximo,
covering areas like ERP Financial, Compensation Management and Enterprise Asset Management.
City of Lakeland Water Utilities has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SAP and IBM.
City of Lakeland Water Utilities recently adopted applications including
Intuit Mailchimp Mandrill in 2020, Cloudflare CDN in 2020 and Oracle Utilities Meter Data Management in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Lakeland Water Utilities’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Lakeland Water Utilities’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Lakeland Water Utilities technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.