Orlando, 32801, FL,
United States
City Of Orlando Technographics
City Of Orlando Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City Of Orlando and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 City Of Orlando employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Of Orlando has purchased the following applications: Workday Financial Management for ERP Financial in 2014, Workday Time and Attendance for Time and Attendance in 2021, Accruent CMMS Software for Computerized Maintenance Management (CMMS) in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Of Orlando is running and its propensity to invest more and deepen its relationship with Workday , Accruent , Autodesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Of Orlando revenues, which have grown to $1.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Of Orlando intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City Of Orlando Tech Stack and Enterprise Applications
City Of Orlando ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014, the City Of Orlando deployed Workday Financial Management as part of a unified finance and HR program within the ERP Financial category. The deployment targeted municipal finance and human resources operations supporting more than 3,300 full-time employees across city departments and visitor services, moving core administrative workflows to a cloud-native application architecture.
Workday Financial Management was configured with the vendor's built-in business process framework to standardize and streamline payroll processing, spend management, absence management, procurement workflows, and financial reporting. The implementation leveraged Worktags for transactional tagging and cost tracking, and enabled configurable approval chains and payroll cost allocation rules so business process changes could be enacted quickly through configuration rather than code.
The city consolidated finance and HR data in a single Workday tenant to provide clearer visibility into costs and to improve coordination between procurement and accounts payable, allowing finance staff to view transaction and vendor payment status directly in the system. The move reduced reliance on multiple bolt-on applications and point integrations that had previously increased administrative complexity, and it extended real-time self-service access so employees and managers could complete workflows from mobile devices.
Governance was operationalized through standardized processes and role-based dashboards, which increased accountability across departments and reduced paper-based practices. Reported outcomes from the implementation included greater efficiencies, improved management of costs and resources, and increased employee engagement driven by real-time insights and mobile self-service capabilities.
|
City Of Orlando HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Workday Time and Attendance | Time and Attendance | HCM | n/a | 2021 | 2021 |
x
|
City Of Orlando ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent CMMS Software | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, City Of Orlando implemented Accruent CMMS Software as its Computerized Maintenance Management platform. The deployment focused on municipal maintenance workflows that support water utility operations and field maintenance teams, with the Accruent CMMS Software provisioned to centralize work order intake and asset records.
The implementation delivered a fully digital work order system under Maintenance Connection, providing work order management, asset management and preventive maintenance scheduling. Technicians gain access to an asset's entire history including installation date and mission critical metadata, enabling routine preventive maintenance planning and asset lifecycle visibility.
Operational integration includes SCADA generated work orders that are routed directly into the Accruent CMMS Software queue and pushed to field teams for immediate response. Field dispatch and mobile access were emphasized so SCADA incidents generate actionable work orders that reach technicians in the field without manual handoffs, improving coordination between control systems and maintenance crews.
Governance centered on a standardized digital work order lifecycle with configured workflows for assignment, execution and history capture, aligning maintenance planning with water operations. Outcomes called out by City of Orlando include faster field response times for SCADA events and improved ability to maintain cleaner water for residents through better preventive maintenance and complete asset histories.
|
|
|
|
|
Waste and Recycling ERP | ERP Services and Operations |
|
2016 | 2016 |
|
City Of Orlando Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
City Of Orlando CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
City Of Orlando EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2016 | 2016 |
|
|
|
|
|
Financial Consolidation and Close | EPM |
|
2016 | 2016 |
|
City Of Orlando TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Risk Management | TRM |
|
2018 | 2018 |
|
City Of Orlando IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at City Of Orlando
Apps Being Evaluated by City Of Orlando Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-26 | City Of Orlando | Evaluated | Trimble | Trimble e-Builder | Project Portfolio Management | PPM |