City of Plymouth
3400 Plymouth Blvd,
Plymouth, 55447, MN,
United States
Plymouth, 55447, MN,
United States
1 763-509-5000
Government
City of Plymouth Technographics
City of Plymouth Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Plymouth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 City of Plymouth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Plymouth has purchased the following applications: Civic Systems Financial for Government ERP in 2015, Microsoft 365 for Collaboration in 2020, Granicus govDelivery for Citizen Engagement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Plymouth is running and its propensity to invest more and deepen its relationship with Civic Systems , Microsoft , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Plymouth revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Plymouth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Plymouth Tech Stack and Enterprise Applications
City of Plymouth ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civic Systems | Legacy | Civic Systems Financial | Government ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, City of Plymouth implemented Civic Systems Financial. The deployment introduced Civic Systems Financial as the city's Government ERP to centralize municipal financial operations across the city government serving 250 employees. The initial scope targeted core finance functions within the municipal finance and budget offices and extended to department level transaction processing.
Configuration emphasized fund accounting, general ledger, accounts payable, accounts receivable, purchasing, and budget control modules consistent with Government ERP capabilities. The Civic Systems Financial implementation included role based access controls, multi fund chart of accounts configuration, period close workflows, and audit trail instrumentation to meet public sector accounting requirements. Automation concentrated on invoice workflow orchestration, encumbrance accounting, and budget checking to align departmental procurement and expenditure controls.
Operational rollout was city wide across municipal departments and executed using phased module activation to reduce disruption to finance operations. Governance changes included formalized approval workflows, standardized chart of accounts, and documented operating procedures for month end close and budget revision processes to support consistent municipal accounting practices. Training and procedural documentation were established for finance staff and department users to support adoption.
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City of Plymouth Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, City of Plymouth deployed Microsoft 365 as its Collaboration platform. Microsoft 365 is referenced on the City of Plymouth website, indicating active municipal use of the suite for public sector operations. The implementation aligns with standard Collaboration capabilities, including Exchange Online for email, SharePoint Online for intranet and content management, Microsoft Teams for real-time collaboration, and OneDrive for file storage and document synchronization. The narrative restates Microsoft 365 to reflect the full application name and the Collaboration category relationship to municipal business functions.
Deployment is described at the tenant level rather than tied to a named integrator, and the configuration appears focused on cloud-hosted collaboration services supporting administrative and cross-departmental workflows. Governance and operational control are consistent with Microsoft 365 administration models, with tenant-level management, role-based access controls, and compliance features typically used by municipal organizations to manage communications, records management, and staff coordination. No external system integrations are documented in the source, the emphasis in this signal is the presence and use of Microsoft 365 as a Collaboration platform for City of Plymouth in the United States.
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City of Plymouth CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2020 | 2020 |
In 2020, City of Plymouth deployed Granicus govDelivery to support municipal citizen communications. Granicus govDelivery is implemented as the city's website subscription and notification engine, delivering Citizen Engagement functionality for public notices, service alerts, and community updates. The deployment integrated embedded signup forms and subscription endpoints into the plymouthmn.gov site to capture resident preferences and topic subscriptions. Operational ownership sits with the municipal communications team and city administrative departments for outbound messaging.
The implementation leverages common Citizen Engagement modules including subscription list management, topic based segmentation, scheduled campaign delivery, and analytics for open and click reporting, with configuration aligned to municipal communications workflows. Granicus govDelivery was configured to automate notification workflows and to support multiple delivery channels as standard for the category. Governance controls established message approval steps and role based access for content authors and administrators, and subscription management processes were embedded into website workflows. This deployment positions Granicus govDelivery as the City of Plymouth application for Citizen Engagement and resident outreach on the municipal website.
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City of Plymouth IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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City of Plymouth CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Plymouth
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Plymouth Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Plymouth IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Plymouth digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Plymouth Technographics
City of Plymouth is a Government organization based in United States,
with around 250 employees and annual revenues of $100.0 million.
City of Plymouth operates a diverse technology stack with applications such as
Civic Systems Financial, Microsoft 365 and Granicus govDelivery,
covering areas like Government ERP, Collaboration and Citizen Engagement .
City of Plymouth has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Civic Systems, Microsoft and Granicus.
City of Plymouth recently adopted applications including
Amazon EC2 in 2021, Microsoft 365 in 2020 and Granicus govDelivery in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Plymouth’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Plymouth’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Plymouth technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.