City of Pompano Beach Utilities
1205 NE 5th Ave,
Pompano Beach, 33060, FL,
United States
Pompano Beach, 33060, FL,
United States
1 954-786-4060
Utilities
City of Pompano Beach Utilities Technographics
City of Pompano Beach Utilities Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Pompano Beach Utilities and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 126 City of Pompano Beach Utilities employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Pompano Beach Utilities has purchased the following applications: IBM Maximo for Enterprise Asset Management in 2021, Zoho Mail for Collaboration in 2019, Craft CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Pompano Beach Utilities is running and its propensity to invest more and deepen its relationship with IBM , Zoho Corp. , Pixel & Tonic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Pompano Beach Utilities revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Pompano Beach Utilities intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Pompano Beach Utilities Tech Stack and Enterprise Applications
City of Pompano Beach Utilities ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | Naviam | 2021 | 2021 |
In 2015, the City of Pompano Beach Utilities Department implemented IBM Maximo 7.6 as its Enterprise Asset Management solution to establish a formal EAM program. The deployment was initiated to support the Utilities Department mission of providing water, reuse, wastewater and stormwater services and to bring standardized asset and work management into daily operations. The City selected EDI to implement IBM Maximo 7.6 and execute two parallel projects to assess and reengineer utilities business processes. These projects focused on incorporating current best practices and introducing modern technology to streamline daily activities at treatment plants. The implementation scope included configuration and rollout of core IBM Maximo 7.6 capabilities, specifically work management, inventory management, definition of system hierarchies for locations and assets, and a Mobile Work Management application. System hierarchies were defined to represent plant infrastructures and the distributed pipe network, establishing asset lineage and location models consistent with public utilities operations. Rollouts were executed to the City of Pompano Beach Reuse Treatment Plant and the City of Pompano Beach Water Treatment Plant, aligning mobile work execution, inventory controls and work order lifecycle processes with plant operations. Governance and process transformation efforts redefined work management workflows, inventory reconciliation procedures and asset hierarchy stewardship to support ongoing EAM administration and operational continuity.
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City of Pompano Beach Utilities Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Mail | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, the City of Pompano Beach Utilities Department implemented Zoho Mail, deploying Zoho Mail under the Collaboration category to centralize municipal utilities email hosting and public-facing contact channels. The deployment targeted the Utilities Department, supporting roughly 300 employees and surfacing Zoho Mail on the utilities website to provide webmail access and contact addresses for customers.
Configuration work for Zoho Mail included hosted user mailboxes, shared mailboxes and group aliases for customer service and billing use cases, domain MX and DNS provisioning, and administrative console setup for user lifecycle management. Standard email hygiene capabilities such as spam filtering, quarantine controls, and routing rules were configured, along with mailbox provisioning workflows to onboard departmental staff and standardize mailbox naming and access patterns.
Operational coverage focused on internal communications and customer-facing email flows, with the primary integration points centered on website-visible mail endpoints and webmail access for staff. Governance relied on centralized admin policies and role-based provisioning within the Utilities Department, with IT administering domain settings, mailbox lifecycle, and access controls to align email operations with municipal service workflows.
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City of Pompano Beach Utilities Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pixel & Tonic | Legacy | Craft CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, City of Pompano Beach Utilities Department implemented Craft CMS on its public website, establishing Craft CMS as the department's Web Content Management platform. The implementation centralized municipal utilities content authoring and publishing for the Utilities Department, covering service notices, customer-facing guidance, billing information pages, and static municipal content managed through the website.
Configuration work emphasized Craft CMS content models and entry types, template-driven rendering, media asset management, and role-based editorial permissions to support communications and operations staff. Operational scope was focused on departmental and public-facing site pages, with governance formalized through editorial roles, approval workflows, scheduled publishing and SEO metadata fields to ensure consistent updates to utilities content.
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City of Pompano Beach Utilities IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Pompano Beach Utilities
| First Name | Last Name | Title | Function | Department | Phone | |
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Utilities Director | Director | Operations | |
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Utilities Field Superintendent | Non Manager | Operations | |
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Customer Service Manager | Manager | Customer Support | |
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Utilities System Operator | Non Manager | Operations | |
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Field Service Representative | Non Manager | Operations | |
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Utilities Maintenance Manager | Manager | Operations | |
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Utilities System Operator | Non Manager | Operations | |
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Facilities Director | Director | Operations | |
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Utilities Asset Manager | Manager | Operations | |
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Apps Being Evaluated by City of Pompano Beach Utilities Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Pompano Beach Utilities IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Pompano Beach Utilities digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Pompano Beach Utilities Technographics
City of Pompano Beach Utilities is a Utilities organization based in United States,
with around 126 employees and annual revenues of $15.0 million.
City of Pompano Beach Utilities operates a diverse technology stack with applications such as
IBM Maximo, Zoho Mail and Craft CMS,
covering areas like Enterprise Asset Management, Collaboration and Web Content Management.
City of Pompano Beach Utilities has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IBM, Zoho Corp. and Pixel & Tonic.
City of Pompano Beach Utilities recently adopted applications including
IBM Maximo in 2021, Craft CMS in 2021 and StackPath CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Pompano Beach Utilities’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Pompano Beach Utilities’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Pompano Beach Utilities technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.