City of Portland US
1221 SW 4th Ave,
Portland, 97204, OR,
United States
Portland, 97204, OR,
United States
1 503-823-4000
Government
City of Portland US Technographics
City of Portland US Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Portland US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 City of Portland US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Portland US has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2008, NEOGOV Discover eGov ATS for Applicant Tracking System in 2024, OpenGov ERP Cloud for Government ERP in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Portland US is running and its propensity to invest more and deepen its relationship with SAP , NEOGOV , OpenGov or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Portland US revenues, which have grown to $4.49 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Portland US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Portland US Tech Stack and Enterprise Applications
City of Portland US ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008, City of Portland US implemented SAP ERP ECC 6.0 as its municipal ERP Financial backbone. The SAP ERP ECC 6.0 deployment focused on core financial management and procurement workflows to support city finance, procurement, contracting and logistics functions across bureaus responsible for finance and business services.
The project encompassed business process blueprinting, configuration, reengineering and testing to map municipal accounting and controlling workflows into the SAP ERP ECC 6.0 environment, and it integrated payroll and HR workflows with SAP Human Capital Management. Documentation from the implementation highlights translation of City labor agreement provisions, wage and hour rules, and payroll practices into system configuration and process automation within SAP ERP ECC 6.0 and SAP Human Capital Management.
Operational governance was led by City of Portland HR Operations leadership who directed the integration of emerging case law and legislation into SAP Human Capital Management and related payroll processes. Project governance included a 27 member implementation team for the SAP payroll and HR systems, coordination with system implementation partners, and participation in RFP, procurement and contract management activities to align HR, finance and bureau operational requirements.
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City of Portland US HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEOGOV | Legacy | NEOGOV Discover eGov ATS | Applicant Tracking System | HCM | n/a | 2024 | 2024 |
In 2024, the City of Portland implemented NEOGOV Discover eGov ATS as its Applicant Tracking System. The agency had previously used NEOGOV's Insight applicant tracking system in its recruitment process, and the NEOGOV Discover eGov ATS deployment was positioned to centralize municipal recruiting functions within a single platform.
NEOGOV Discover eGov ATS was configured to support core applicant tracking workflows, including requisition management, candidate tracking, configurable recruitment workflows, and reporting for compliance and analytics. The deployment emphasized automation of routing and status transitions to reduce manual handoffs, consistent with common Applicant Tracking System capabilities.
The implementation integrated an automated job advertising tool with the NEOGOV Discover eGov ATS to orchestrate job posting and advertising workflows from within the ATS. Operational coverage targeted City of Portland HR teams and hiring managers across municipal departments, consolidating job posting and candidate sourcing through the integrated advertising automation.
Governance changes accompanied the rollout, with standardized hiring approvals, role based access controls, and updated recruiter and hiring manager workflows to support the integrated process. The case study reports that the integrated automated job advertising tool with the ATS contributed to a more than 30 percent reduction in time to hire.
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Benefits Administration | HCM |
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2024 | 2024 |
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Core HR | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2020 | 2020 |
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Succession and Leadership Planning | HCM |
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2024 | 2024 |
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Time and Attendance | HCM |
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2008 | 2008 |
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City of Portland US ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenGov | Legacy | OpenGov ERP Cloud | Government ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, City of Portland, TX implemented OpenGov ERP Cloud as its Government ERP to centralize municipal financial and budget operations. The deployment leveraged the cloud-native SaaS model of OpenGov ERP Cloud to provide a centrally managed platform for municipal accounting, budgeting and financial reporting.
The implementation focused on core Government ERP capabilities, including general ledger, budget management, accounts payable, accounts receivable, procurement and fixed assets, configured to a municipal chart of accounts and fiscal year structure. OpenGov ERP Cloud was used to instrument encumbrance accounting, approval workflows and automated budget preparation processes aligned with standard municipal finance workflows.
Operational coverage targeted the city finance, budgeting, procurement and administrative departments, supporting council reporting and routine municipal accounting functions. Governance was established through role based access controls, delegated approval chains and consolidated financial reporting configured inside OpenGov ERP Cloud to meet municipal transparency and control requirements.
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Legal Practice Management | ERP Services and Operations |
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2014 | 2014 |
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City of Portland US Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2016 | 2016 |
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City of Portland US CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2019 | 2019 |
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Citizen Engagement | CRM |
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2012 | 2012 |
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Citizen Engagement | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2021 | 2021 |
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City of Portland US ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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City of Portland US Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2008 | 2008 |
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City of Portland US PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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Operating System (OS) | PaaS |
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2018 | 2018 |
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City of Portland US IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2018 | 2018 |
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Database Management, Open-Source Database | IaaS |
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2018 | 2018 |
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SD-WAN | IaaS |
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2022 | 2022 |
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City of Portland US CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Management | CyberSecurity |
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2022 | 2022 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Next Generation Firewall | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at City of Portland US
| First Name | Last Name | Title | Function | Department | Phone | |
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CTO | CXO | IT | |
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Call Center Manager/Customer Service Supervisor | Manager | Customer Service | |
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Customer Service Manager | Manager | Customer Service | |
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Continuous Improvement Coordinator | Manager | Finance | |
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Consulting Product Manager | Manager | Finance | |
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Chief Deputy City Attorney | CXO | Finance | |
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Legal Management | CXO | Legal | |
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Senior Information Systems Manager | Manager | IT | |
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Risk Manager | Manager | Risk | |
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Deputy Chief Technology Officer | CXO | IT | |
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Business Engagement & Technology Strategy Manager | Manager | IT | |
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Technology Project Manager | Manager | IT | |
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Deputy Director HR | Director | HR | |
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Workforce Recruitment & Training Manager | Manager | HR | |
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Deputy Director HR | Director | HR | |
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CHRO | CXO | HR | |
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Deputy City Administrator for Budget & Finance | CXO | Finance | |
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Chief Information Security Officer (CISO) | CXO | IT | |
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Chief Technology Officer | CXO | IT | |
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Information Security Architect | Non Manager | IT | |
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Technology Project Manager | Manager | IT | |
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Apps Being Evaluated by City of Portland US Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Portland US IT executives and key decision makers. This section highlights City of Portland US's latest recorded technology evaluations, including OpenText Content Manager (formerly Micro Focus Content Manager) for Content Management on 2025-10-07, AMANDA Case Management Platform for Case Management on 2025-07-31, and IBM Maximo for Enterprise Asset Management on 2025-07-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Portland US digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-07 | City of Portland US | Evaluated | OpenText | OpenText Content Manager (formerly Micro Focus Content Manager) | Content Management | Content Management |
| 2025-07-31 | City of Portland US | Evaluated | Granicus | AMANDA Case Management Platform | Case Management | ERP Services and Operations |
| 2025-07-16 | City of Portland US | Evaluated | IBM | IBM Maximo | Enterprise Asset Management | ERP Services and Operations |
| 2025-04-15 | City of Portland US | Evaluated |
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Core HR | HCM |
FAQ - APPS RUN THE WORLD City of Portland US Technographics
City of Portland US is a Government organization based in United States,
with around 7000 employees and annual revenues of $4.49 billion.
City of Portland US operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, NEOGOV Discover eGov ATS and OpenGov ERP Cloud,
covering areas like ERP Financial, Applicant Tracking System and Government ERP.
City of Portland US has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, NEOGOV and OpenGov.
City of Portland US recently adopted applications including
NEOGOV Discover eGov ATS in 2024, SAP HCM Benefits in 2024 and SAP HCM Organizational Management in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Portland US’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Portland US’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Portland US technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.