List of OpenText Content Manager (formerly Micro Focus Content Manager) Customers
OpenText
275 Frank Tompa Drive,
Waterloo, N2L 0A1, ON,
Canada
Waterloo, N2L 0A1, ON,
Canada
1 519-888-7111
Communications
21400
$5.2B
Since 2010, our global team of researchers has been studying OpenText Content Manager (formerly Micro Focus Content Manager) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OpenText Content Manager (formerly Micro Focus Content Manager) for Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OpenText Content Manager (formerly Micro Focus Content Manager) for Content Management include: Department of Home Affairs, a Australia based Government organisation with 15207 employees and revenues of $12.46 billion, Department of Veterans Affairs, a Australia based Government organisation with 3658 employees and revenues of $433.0 million, NSW Independent Commission Against Corruption, a Australia based Government organisation with 135 employees and revenues of $26.0 million, Western Australian Museum, a Australia based Leisure and Hospitality organisation with 270 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using OpenText Content Manager (formerly Micro Focus Content Manager), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OpenText Content Manager (formerly Micro Focus Content Manager) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Department of Home Affairs | Government | 15207 | $12.5B | Australia | OpenText | OpenText Content Manager (formerly Micro Focus Content Manager) | Content Management | 2020 | n/a |
In 2020, Department of Home Affairs implemented OpenText Content Manager (formerly Micro Focus Content Manager) as a central Content Management platform. The deployment targeted records and document handling across People Operations, payroll processing, parliamentary document flows and executive support teams within the Australian federal department, aligning with department recordkeeping requirements for employee lifecycle events and parliamentary correspondence.
The implementation configured core Content Management modules including records management, document capture and classification, retention scheduling, role based access control, full text search and audit logging. Configuration work emphasized structured filing for payroll and HR records, metadata templates to support employee lifecycle actions such as commencements and terminations, and automated retention triggers consistent with public sector records governance.
Operational integration preserved and interfaced with existing document solutions explicitly referenced in internal practice, including TRIM content holdings, the INFRA Support system and the Parliamentary Document Management System. These integrations supported staged migration of digital files and ongoing coexistence, enabling downstream workflows for payroll officers, HR help desk staff and executive assistants to file and retrieve personnel and parliamentary documents within the OpenText Content Manager environment.
Governance and rollout focused on records management policy enforcement and workflow standardization, with role based permissions, audit trails and retention rules central to the governance design. Change management activity included aligning departmental filing practices to the Content Management platform, mapping payroll and People and Culture procedures into system workflows and formalizing responsibilities for document capture, quality assurance and access control.
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Department of Veterans Affairs | Government | 3658 | $433M | Australia | OpenText | OpenText Content Manager (formerly Micro Focus Content Manager) | Content Management | 2015 | n/a |
In 2015 Department of Veterans Affairs deployed OpenText Content Manager (formerly Micro Focus Content Manager) as its enterprise Content Management application to centralize records and inbox handling for administrative operations. The deployment targeted administrative teams in the Hobart office and supported APS3 administrative assistant workflows for client registration, claims creation and change of circumstance processing, aligning the OpenText Content Manager application with routine case and correspondence handling.
OpenText Content Manager was configured to manage document capture, records classification, metadata-driven filing and digital inbox processing, using standard Content Management capabilities for retention and search. Configuration included mailbox routing for an HPE Content Manager Mail Inbox style workflow, structured file management for client correspondence, and templated document handling to support mail merge letters and form templates.
The implementation integrated with workload management processes, explicitly supporting interactions with Workload Manager for new client registration and task assignment, and with accounts payable intake processes for supplier registration and invoice monitoring. Operational coverage included managing tuition and mail inboxes, assigning specialised correspondence to delegates, and cross-referencing documentation for Accounts Payable and reporting workflows used by administrative staff.
Governance work emphasized structured records handling, delegation rules for correspondence, and process documentation to support monitoring of workload status and inbox prioritisation. The deployment supported procedural updates to letters and form templates and formalized responsibilities around monitoring digital inboxes, invoice processing and the compilation of statistical reports used by management.
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NSW Independent Commission Against Corruption | Government | 135 | $26M | Australia | OpenText | OpenText Content Manager (formerly Micro Focus Content Manager) | Content Management | 2015 | n/a |
In 2015, NSW Independent Commission Against Corruption implemented OpenText Content Manager (formerly Micro Focus Content Manager) as its Content Management platform. The deployment centralized electronic records management and formalized document control across the agency, aligning repository governance with established information management practices.
OpenText Content Manager was configured to deliver standard Content Management capabilities including records management, classification and metadata modeling, retention scheduling, access controls and indexed search. Configuration and administration work emphasized system configuration, document capture and indexing rules, security roles and permissions, and metadata-driven retrieval to support investigative and administrative workflows.
The implementation was supported by on-premises infrastructure with SQL Server database administration listed as a core operational responsibility, and ongoing data analysis and migration tasks performed by the Application Systems Manager role. Daily support, system improvements and application configuration were managed internally, with the Application Systems Manager performing administration and configuration for both OpenText Content Manager and the agency’s Resolve case management system.
Governance activities included ISO27001 implementation and internal audit responsibilities tied to records controls, and operational oversight was incorporated into the IM&T function, with the Application Systems Manager acting in broader technology service delivery and support capacities as needed. Training, change control and configuration governance were part of the sustained operating model to maintain compliance and continuity of records handling.
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Leisure and Hospitality | 270 | $25M | Australia | OpenText | OpenText Content Manager (formerly Micro Focus Content Manager) | Content Management | 2023 | n/a |
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Buyer Intent: Companies Evaluating OpenText Content Manager (formerly Micro Focus Content Manager)
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating OpenText Content Manager (formerly Micro Focus Content Manager). Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating OpenText Content Manager (formerly Micro Focus Content Manager) for Content Management include:
- City of Portland US, a United States based Government organization with 7000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD OpenText Content Manager (formerly Micro Focus Content Manager) Coverage
OpenText Content Manager (formerly Micro Focus Content Manager) is a Content Management solution from OpenText.
Companies worldwide use OpenText Content Manager (formerly Micro Focus Content Manager), from small firms to large enterprises across 21+ industries.
Organizations such as Department of Home Affairs, Department of Veterans Affairs, NSW Independent Commission Against Corruption and Western Australian Museum are recorded users of
OpenText Content Manager (formerly Micro Focus Content Manager) for Content Management.
Companies using OpenText Content Manager (formerly Micro Focus Content Manager) are most concentrated in Government and Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using OpenText Content Manager (formerly Micro Focus Content Manager) are most concentrated in Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of OpenText Content Manager (formerly Micro Focus Content Manager) across Americas, EMEA, and APAC.
Companies using OpenText Content Manager (formerly Micro Focus Content Manager) range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 25%.
Customers of OpenText Content Manager (formerly Micro Focus Content Manager) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified OpenText Content Manager (formerly Micro Focus Content Manager) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Content Management.