City Of San Antonio
City Hall, 100 Military Plaza,
San Antonio, 78205, TX,
United States
San Antonio, 78205, TX,
United States
1 210-207-6000
Government
City Of San Antonio Technographics
City Of San Antonio Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City Of San Antonio and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13723 City Of San Antonio employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Of San Antonio has purchased the following applications: SAP ERP ECC 6.0 - Accounts Payable (AP) for AP Automation in 2013, NEOGOV ATS for Applicant Tracking System in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Of San Antonio is running and its propensity to invest more and deepen its relationship with SAP , NEOGOV , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Of San Antonio revenues, which have grown to $4.04 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Of San Antonio intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City Of San Antonio Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 - Accounts Payable (AP) | AP Automation | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, City of San Antonio implemented SAP ERP ECC 6.0 - Accounts Payable (AP) to establish AP Automation for municipal financial operations. City of San Antonio SAP ERP ECC 6.0 - Accounts Payable (AP) is used to support accounts payable and accounts receivable business functions across the finance and accounting organization.
The implementation centers on the SAP accounts payable capabilities for invoice processing and vendor controls, with functional use cases including verification of vendor invoices against contracts and purchase orders, preparation of journal entries and sales orders, and routine accounts receivable activities. The SAP ERP ECC 6.0 - Accounts Payable (AP) deployment also supports assembling and submitting monthly reimbursement reports to federal agencies and performing monthly audits of covert cash funds and cash handling compliance.
Operational coverage is focused on finance and accounting staff who perform accounts payable and accounts receivable within the SAP environment, providing weekly status updates to management and responding to external auditor requests. The implementation embeds procedural workflows for invoice validation, reimbursement reporting, audit trails, and document compliance which align with the AP Automation category and municipal grant reporting requirements.
Governance and process changes documented during rollout include written policies and procedure manuals, staff training in accounts payable, accounts receivable and Microsoft Excel, and ongoing operational tasks such as assisting outside auditors and providing management reporting. The narrative reflects a structured municipal adoption of SAP ERP ECC 6.0 - Accounts Payable (AP) to operationalize AP Automation within the City of San Antonio finance function.
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AR Automation | ERP Financial Management |
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2013 | 2013 |
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ERP Financial | ERP Financial Management |
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2010 | 2011 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEOGOV | Legacy | NEOGOV ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016 City Of San Antonio implemented NEOGOV ATS an Applicant Tracking System to centralize recruitment and candidate lifecycle management within the HR department. The deployment supported hiring operations for the Solid Waste Management Department and the San Antonio Metropolitan Health District which employed more than 600 and 400 staff respectively during the implementation period, and NEOGOV ATS became the primary tool for requisition creation, candidate intake, and tracking open positions across those municipal units.
Configuration and functional work centered on standardizing requisition approval workflows, role based recruiting permissions, and structured candidate pipelines and screening steps consistent with Applicant Tracking System capabilities. NEOGOV ATS was configured to orchestrate job postings and automate applicant screening checkpoints, introducing accountability into hiring workflows and enabling executive and management staff along with two HR Specialists to manage day to day recruitment activities and candidate progression.
NEOGOV ATS operated in concert with SAP for HR operational processes and personnel records, and HR coordinated with San Antonio Police Department and San Antonio Fire Department to proctor entrance and promotional exams as part of hiring campaigns. Governance changes included modernization of departmental HR policies, the introduction of a defined recruitment process, and continuous employee relations training to improve supervisor employee relationships. Outcomes reported by HR leadership included lowered total position vacancies and improved employee engagement and transparency as a result of the defined recruitment and accountability workflows.
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Core HR | HCM |
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2014 | 2014 |
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Employee Self Service | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2024 | 2024 |
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Workforce Management | HCM |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, City Of San Antonio deployed Cisco Webex Meetings as its public-facing conferencing tool. Cisco Webex Meetings is surfaced on the City Of San Antonio website to provide Audio Video and Web Conferencing for public meetings, civic engagement, and internal collaboration, creating a single web entry point for live sessions and archived recordings.
The implementation leverages core Cisco Webex Meetings capabilities including scheduled meetings, real time video and audio, screen sharing, meeting recording, and host controls for participant management. These functional modules support municipal workflows such as virtual city council sessions, community engagement events, and cross-departmental staff meetings, aligning the application with the Audio Video and Web Conferencing category and municipal business functions for public access and internal communication.
Operationally the deployment is centered on web embedding and public links published alongside meeting agendas, enabling citizens to join sessions without separate software distribution while municipal staff serve as managed presenters and moderators. Governance considerations emphasized during rollout include access controls, meeting moderation policies, and retention of recorded sessions to meet public records obligations. The City Of San Antonio Cisco Webex Meetings deployment therefore connects the application, the Audio Video and Web Conferencing category, and municipal use cases for public engagement and operational collaboration.
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Collaboration | Collaboration |
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2019 | 2019 |
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Online Meeting Scheduling | Collaboration |
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2017 | 2017 |
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Intelligent Document Processing | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2012 | 2012 |
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Web Content Management | Content Management |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Digital Workspace | IaaS |
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2017 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City Of San Antonio
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by City Of San Antonio Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City Of San Antonio Technographics
City Of San Antonio is a Government organization based in United States,
with around 13723 employees and annual revenues of $4.04 billion.
City Of San Antonio operates a diverse technology stack with applications such as
SAP ERP ECC 6.0 - Accounts Payable (AP), NEOGOV ATS and Cisco Webex Meetings,
covering areas like AP Automation, Applicant Tracking System and Audio Video and Web Conferencing.
City Of San Antonio has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, NEOGOV and Cisco Systems.
City Of San Antonio recently adopted applications including
LearningMate JobReady in 2024, DocuSign eSignature in 2021 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City Of San Antonio’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City Of San Antonio’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City Of San Antonio technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.