Washington, 20016, DC,
United States
CityDance Technographics
CityDance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CityDance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 CityDance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CityDance has purchased the following applications: Brown Paper Tickets for Reservation and Booking Management in 2016, Zoho Mail for Collaboration in 2015, Zoho CRM Plus for CRM, Sales Engagement in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CityDance is running and its propensity to invest more and deepen its relationship with Brown Paper Tickets , Zoho Corp. , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CityDance revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CityDance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CityDance Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Brown Paper Tickets | Legacy | Brown Paper Tickets | Reservation and Booking Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, CityDance implemented Brown Paper Tickets as its online booking and ticketing solution. The Brown Paper Tickets deployment is embedded on the CityDance website and serves as the organizationwide Reservation and Booking Management platform for public events and classes.
The implementation is configured to present event listings and an online ticket purchase flow directly on the CityDance site, with order management, attendee lists, seating and ticket type configuration, and payment processing handled inside Brown Paper Tickets. Brown Paper Tickets provides the core booking workflows, checkout orchestration, and basic reporting and attendee export capabilities used by staff.
Operationally the system supports box office and administrative staff who create events, manage schedules, and process walk up or online sales, while marketing personnel use the hosted event pages for promotion. Governance is centered on centralized event creation and schedule control by operations, with role based access for ticketing staff and consolidated order records maintained within Brown Paper Tickets.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Mail | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, CityDance implemented Zoho Mail as its primary Collaboration solution for organizational email and site-facing communications. CityDance is a professional services firm with about 50 employees, and Zoho Mail is used on their website to handle inbound and outbound email for contact and administrative workflows.
The deployment follows a cloud-hosted email architecture using Zoho Mail, configured at the organization domain level with MX and DNS records, and provisioned for individual user mailboxes, shared mailboxes, and group aliases consistent with Collaboration email workflows. Administrative controls are centralized in the Zoho Mail console to manage user provisioning, mailbox policies, password settings, and mail routing, supporting administrative and client-facing business functions across the organization.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho CRM Plus | CRM, Sales Engagement | CRM | n/a | 2015 | 2015 |
In 2015, CityDance implemented Zoho CRM Plus to centralize student, donor, and class data and to support its mission of bringing the beauty and art of dance to Washington D.C. Zoho CRM Plus is employed as the primary CRM,Sales Engagement platform for customer lifecycle management across sales, enrollment and community outreach workflows.
The deployment is structured as a single cloud tenant for the organization with role based access controls and a standardized data model that captures contacts, households, class schedules, enrollment status, and donation records. Configuration emphasizes contact and lead management, enrollment tracking, class scheduling custom fields, email engagement sequences and task orchestration, along with dashboards and reports for administrative and marketing use. Governance focused on procedural handoffs at the front desk and administrative staff, standardized naming conventions for classes and patrons, and staged operational rollout to ensure consistent data quality across student services, development and marketing functions.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at CityDance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CityDance Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||